This article lists some of the common issues that you may experience.
We do plan to fix these problems, but until we do, this article should help with workarounds and solutions.
Problems that happen on all versions of Synergy.
Synergy is designed to see all of the screens on one computer as one big screen. This is a design flaw that we plan to fix, but until then you'll need to make sure that you consider this when configuring the Screen layout.
Issues specific to Synergy 3.
Some customers may see a background service error. If you're experiencing this issue, please see our help article: Troubleshooting the background service
Issues specific to Synergy 1.
If you change the screen name in the Preferences window, you need to exit and open Synergy again for it to take effect.
Synergy 1 doesn't support non UTF-8 characters in path names yet. So, if you're using Windows and your Windows user name has special non UTF-8 characters in it, e.g. ÜsérNäme, then this is likely to give you an error.
Workaround: Save the configuration file to a different path, for example: ~code~C:\Synergy\Synergy.conf~/code~
If this article didn't help, you can talk to someone on our support team (unless we sent you here, in which case please reply via the ticket you already have open).