macOS Install Guide

Help & Troubleshooting

What you need to install Synergy

  • An active Synergy license
  • The latest version of the installer file
  • At least two computers, each with their own monitor
  • Ethernet or Wifi connection (computers must be on the same network)

1. Copy your license key from the account page: https://members.symless.com/account

Click the copy button to the right of your license key

2. Download the latest version of Synergy using the Download button. You can also use this link: https://members.symless.com/synergy/downloads/list/s1

3. Double-click the downloaded DMG file in your Downloads folder, and drag and drop Synergy to the Applications folder

4. Open Synergy

5. Paste the license key you copied from the earlier step, then click OK on both open windows

Paste your license key then click OK

6. Repeat steps 2 through 5 on your other computer(s)

7. Determine which computer you want to be the server

  • Server (keyboard and mouse will be shared with any connected clients) or
  • Client (receives keyboard and mouse input from a server)

8. Configure the server computer

  • You can change the name using the Preferences button at the top (No special characters or spaces, but dashes and underscores will work, eg, MacBook, Mac-book, Mac_Book)
  • Below the computer name and preferences button, you will find your computer's IP address or addresses if connected to more than one network. (We will need this when we connect the client in the next step)
  • Our server computer's name is MacBook
  • The server computer's IP addresses are 192.168.100.195 and 172.20.10.4

9. Configure the client computer:

  • Use one of the IP addresses from the server computer and enter it in the text field labelled Server IP address or name
  • Click Connect

10. Back on your server computer you should get a popup saying a client is trying to connect, click Accept and configure

11. That should open the screens and links tab, where you can position your client based on which of the four monitor edges you want the cursor to switch through:

  • In this case the cursor would switch to the client via the right edge of the server's primary display
  • Click OK after making any changes

Talk to a human

If this article didn't help, you can talk to someone on our support team.