Help & Troubleshooting
How can I reinstall Synergy 2 beta on Windows, macOS, and Linux?
Please note that we have an update about Synergy 2 on our blog.
Windows
- Uninstall Synergy using “Add or remove programs” (or Apps & features).
- Run regedit and delete these registry keys (if they exist):
- HKEY_CURRENT_USER\Software\Symless
- HKEY_CURRENT_USER\Software\Synergy
- HKEY_LOCAL_MACHINE\SOFTWARE\Synergy
- Delete these directories (if they exist):
- C:\ProgramData\Symless
- C:\ProgramData\Synergy v2
- %USERPROFILE%\AppData\Local\Synergy
- %USERPROFILE%\AppData\Local\Symless
- Reboot Windows to ensure that the hook DLL is completely unloaded.
- Install again following the normal instructions.
macOS
- Close the Synergy app if it's running.
- Delete the Synergy app from the Applications directory.
- Run these commands to remove the settings (even if these files or directories do not exist).
rm -rf ~/Library/Preferences/Synergy
rm -rf ~/Library/Preferences/Symless
rm -rf ~/Library/Synergy
rm -rf ~/Library/Symless
rm ~/Library/Preferences/com.https-symless-com.Synergy.plist
rm ~/Library/Preferences/com.http-symless-com.Synergy.plist
- Run this command to unload the preferences:
killall -u $USER cfprefsd
- Install again following the normal instructions. Note: Sometimes the cfprefsd command fails silently, so you may need to retry the reinstall steps.
Linux
- Remove the Synergy package using your package manager.
- Run these commands to remove your settings(even if these files or directories do not exist):
rm -rf ~/.config/Symless/
rm -rf ~/.config/Synergy/
rm -rf ~/.synergy/
rm -rf ~/.symless/
- Install again following the normal instructions.
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