Contact the Synergy team

Technical support, account help, and more

If you're a business or organization, please contact our business team.

How to open a support ticket

Use the form below to tell us how we can help. We can help you with Synergy, our website, or anything else you need. A member of the Synergy team will normally respond within 24 hours, or up to 48 hours in busy periods.

Other ways to get help

Make sure you check out our help pages for useful guides on common problems with Synergy. You can also talk to other Synergy users in our various communities which are Slack, Discord, and the forums. We're also on Facebook, Twitter, Instagram, Reddit, and LinkedIn if that's more your thing.

Need help with Synergy?
If you're having problems with our app, please attach diagnostic information to your support ticket:
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Synergy 3: Follow steps in the help article: How to run the diagnostic tool in Synergy 3
Synergy 1: Click the Preferences menu, and then Log to file, and repeat for each computer

Without this, we may need to ask you for extra information which will slow down your resolution time.

Create a support ticket

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Our response time might be higher than usual at the moment, so thanks for your patience if we take longer than expected to respond.

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