How to open a support ticket
Please enter the details of your request using the form below. You can get help with Synergy, our website, or anything else you need. A member of the Synergy team will normally respond within 24 hours, or up to 48 hours in busy periods.
To help speed up the time to resolve your issue, please include diagnostic reports or logs in the ticket under attachments:
Synergy 3: Click the Help menu, and then Run diagnostic tool
Synergy 1: Click the Preferences menu, and then Log to file
Other ways to get help
Make sure you check out our help pages for useful guides on common problems with Synergy. You can also talk to other Synergy users in our various communities which are Slack, Discord, and the forums. We're also on Facebook, Twitter, Instagram, Reddit, and LinkedIn if that's more your thing.
Create a support ticket
Your support ticket has been created
Someone from our team will get back to you soon.
Our response time might be higher than usual at the moment, so thanks for your patience if we take longer than expected to respond.