Troubleshooting (Synergy 1)
Customer Support
What kind of problem are you having with Synergy?
Getting Started
Not sure where to start? We have a handy guide just for that!
Configuration Problem
Can’t make the configuration work or there’s a configuration error.
Connection Issue
Seeing some sort of connection error or struggling to get connected.
Mouse Cursor Lag
Mouse cursor is laggy, choppy or jittery when on the client.
Legacy Operating System
Using an older operating system that isn't compatible with Synergy.
Reinstall from Fresh
Need to reinstall Synergy from fresh to solve config issues.
Sending Logs
Need to send us your logs? This guide shows you how.
Swap Modifier Keys
Make keyboard shortcuts easier between Windows and macOS.
Network Security (TLS/SSL)
Having problems with TLS/SSL or just curious about how it works?
Command Line & Text Config
Wondering how to run Synergy from the command line?
Lock Cursor to Computer
Either you need to lock the cursor to one computer, or you're wondering why it's locked.
Something Else
I’m having a different problem to the ones above.