linickx

Loosing Mouse Click (MacOS High Seria -> Win10 1803)

5 posts in this topic

Hello,

Is anyone running the same setup -> MacOS High Seria Host connecting to Win10 1803 client... On Synergy1 ?

I've been running this MacOS/Windows setup for probably a year with no issues, I recently updated Windows to 1803 and I'm randomly loosing the ability to click with the mouse. keyboard is fine. Functionality is usually recovered by either rebooting the windows client or restarting the App on the MacOS host.

I've pasted the log file below from the MacOS host, that shows an error but I don't know if it's root cause. There are no errors or anything on the windows client.

Any recommendations? Are there additional logs or something I can gather to file a bug report maybe?

I have purchased a Synergy2 license but don't use it since at the time I brought/tested it was far too Beta for me, but I'm willing to try again if things have moved on, although I'm using Synergy behind a proxy so the "cloud config" of Synergy2 probably won't work for me.

 

[2018-07-26T12:47:33] INFO: starting server
[2018-07-26T12:47:33] INFO: config file: /var/folders/REDACTED/Synergy.J79176
[2018-07-26T12:47:33] INFO: log level: INFO
[2018-07-26T12:47:33] INFO: log file: /Users/me /Library/Synergy/synergy.log
[2018-07-26T12:47:33] INFO: drag and drop enabled
[2018-07-26T12:47:33] NOTE: started server, waiting for clients
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.599 synergys[79179:17349752] pid(79179)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!
2018-07-26 12:47:33.608 synergys[79179:17349722] starting cocoa loop
[2018-07-26T12:47:33] INFO: OpenSSL 1.0.2 22 Jan 2015
[2018-07-26T12:47:33] INFO: accepted secure socket
[2018-07-26T12:47:33] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD
[2018-07-26T12:47:33] NOTE: accepted client connection
[2018-07-26T12:47:33] NOTE: client "WINDOWSLAPTOP" has connected
[2018-07-26T12:47:37] INFO: switch from "APPLELAPTOP" to "WINDOWSLAPTOP" at 1919,755
[2018-07-26T12:47:37] INFO: leaving screen
[2018-07-26T12:47:37] WARNING: cursor may not be visible

 

Share this post


Link to post
Share on other sites
Posted (edited)

There's a long thread on this problem. It doesn't look like there will be any sort of fix very soon. The only resolution I've found is to NOT use Windows as the server. It works fine if Mac or Linux is the server.

 

BTW, it happens on version 2 as well, so upgrading won't help.

Edited by Davewill

Share this post


Link to post
Share on other sites

I also have the same setup and receive the same error intermittently

Share this post


Link to post
Share on other sites

Thanks both, for the feedback, much appreciated.

In my setup MacOS is the host (server); interesting that people on that thread seem to find that non-windows "resolves" their issue. Since the issue is intermittent, I suspect the bug is just less frequent.

With Windows10 1709 I didn't ever have a problem. Nothing other than "patching" has change on my setup, the windows machine is an office365-workhorse so the comments about visual studio in that thread are not relevant either.

Share this post


Link to post
Share on other sites

I have the same issues as Linickx.  MacBook pro as server and Win10 as the client.  With MBP as the host, both systems can see my mouse by not the keyboard.  The way I have it working is to make the Win10 the host and the MBP the client.  Unfortunately you lose a lot of the cool features that Apple has using Win10 keyboard and mouse (especially the magic mouse) BUT it seems work work reliably for me....sort of.  I keep having to do "Apply" from the Win10 machine after either machine goes to sleep and then they connect again.  I have tried MBP to iMac and everything works fine so I am pretty sure the issue is with Windows.  Same issue with Synergy 2.  I don't think it will get fixed until he hires his new staff which he says will be at the end of the year.  then there is the rearchitecture, development, and testing before the new version comes out.  I don't think we will see this fixed for another 8 to 10 months.  Still a very useful product so willing to hang in there but would be awesome if this was fixed before that time.

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now