DJManuel

Win 7 32 Bit crashing Synergy

1 post in this topic

On my PC at work I wanted to run synergy 2 because my PC isn't that good in specs. It has an Intel core duo (2 Cores / 2 Threads), 2Gigs of Ram and only the internal Graphics card.

For some heavier workloads I decided on using my own Laptop besides my PC for work. Because I don't have Administrator privileges I can't reinstall Synergy or everything else. On my Laptop synergy 2 is working flawless but not on the PC. I wanted to ask if there are some minimal specs for Synergy 2 or if it should run on every machine?

I just looked into the crashdump and there it says "Application_Fault_Null_Pointer_Read_Before_Call" and some other error codes. I put the crashdump at the end so somebody can probably help me.

I would accept it if I just can't run Synergy 2 on my work PC but for now it's frustrating for me (because it's the first Installation and first try of Synergy 2) :)

Thanks, Manuel

 

Heres the Crashdump:

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Version 7601 (23889) MP (2 procs) Free x86 compatible
Product: WinNt
kernel32.dll version: 6.1.7601.23889 (win7sp1_ldr.170810-1615)
Machine Name:
Debug session time: Tue Dec 19 02:46:12.000 2017 (UTC - 5:00)
System Uptime: not available
Process Uptime: 0 days 0:00:20.000
  Kernel time: 0 days 0:00:01.000
  User time: 0 days 0:00:01.000
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\oca.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\winxp\triage.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\user.ini, error 2
*** WARNING: Unable to verify checksum for ntdll.dll
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** WARNING: Unable to verify checksum for kernel32.dll
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\guids.ini, error 2
*** WARNING: Unable to verify timestamp for Qt5Core.dll
*** ERROR: Module load completed but symbols could not be loaded for Qt5Core.dll
*** WARNING: Unable to verify checksum for ucrtbase.DLL
*** WARNING: Unable to verify checksum for USER32.dll
*** WARNING: Unable to verify timestamp for Qt5Qml.dll
*** ERROR: Module load completed but symbols could not be loaded for Qt5Qml.dll
*** WARNING: Unable to verify checksum for ole32.dll
*** WARNING: Unable to verify timestamp for synergy-config.exe
*** ERROR: Module load completed but symbols could not be loaded for synergy-config.exe
*** WARNING: Unable to verify checksum for wlanapi.dll
*** WARNING: Unable to verify checksum for RPCRT4.dll
*** WARNING: Unable to verify checksum for SHELL32.dll
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

FAULTING_IP: 
ig4icd32+2095ed
031e95ed 8b01            mov     eax,dword ptr [ecx]

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 031e95ed (ig4icd32+0x002095ed)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

PROCESS_NAME:  synergy-config.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

READ_ADDRESS:  00000000 

FOLLOWUP_IP: 
ig4icd32+2095ed
031e95ed 8b01            mov     eax,dword ptr [ecx]

NTGLOBALFLAG:  0

FAULTING_THREAD:  00001e58

BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_READ_BEFORE_CALL

PRIMARY_PROBLEM_CLASS:  NULL_POINTER_READ_BEFORE_CALL

DEFAULT_BUCKET_ID:  NULL_POINTER_READ_BEFORE_CALL

LAST_CONTROL_TRANSFER:  from 74c2c0fc to 031e95ed

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
05a6f370 74c2c0fc 000c0000 00100000 74c2c10d ig4icd32+0x2095ed
05a6f3bc 032778ca 00000000 06c4dba8 06c4dba8 KERNELBASE!GlobalAlloc+0x6e
05a6f4b4 77ca5f3c 05a6f97c 00000001 06c4c1c0 ig4icd32+0x2978ca
05a6f4b8 05a6f97c 00000001 06c4c1c0 00000000 ntdll!NtReleaseMutant+0xc
05a6f4c4 00000000 06afdeb0 06afdeb4 06afdeb4 0x5a6f97c


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  ig4icd32+2095ed

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ig4icd32

IMAGE_NAME:  ig4icd32.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4aba6fc2

STACK_COMMAND:  ~14s; .ecxr ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_READ_BEFORE_CALL_c0000005_ig4icd32.dll!Unknown

BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_READ_BEFORE_CALL_ig4icd32+2095ed

Followup: MachineOwner
---------

 

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now