Kiliman 1 Posted September 25, 2017 Share Posted September 25, 2017 Checked my bank account and the payment for Synergy 2 shows up as recurring. What's the deal with that? RECURRING PAYMENT AUTHORIZED ON 09/13 SYMLESS 442035983068 GBR S007256651697101 CARD 9308 Link to post Share on other sites
jaap aarts 65 Posted September 25, 2017 Share Posted September 25, 2017 try emailing symless directly at [email protected]. Link to post Share on other sites
Kelvin Tran 142 Posted September 26, 2017 Share Posted September 26, 2017 As @jaap aarts said, please try emailing Symless directly, or if you would like a refund (if you feel uncomfortable), there is another email for that, which is [email protected]. As the majority of us are not Symless staff members, we can't offer any information related to finances and how Symless manages their payment systems. Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted September 26, 2017 Synergy Team Share Posted September 26, 2017 23 hours ago, Kiliman said: Checked my bank account and the payment for Synergy 2 shows up as recurring. What's the deal with that? RECURRING PAYMENT AUTHORIZED ON 09/13 SYMLESS 442035983068 GBR S007256651697101 CARD 9308 Don't worry. It's not actually recurring. It's an annoying quirk with PayPal One Touch. 1 Link to post Share on other sites
Kiliman 1 Posted September 26, 2017 Author Share Posted September 26, 2017 Thanks. I contacted support and got a response. It's just how their card payment processor (Stripe) handles payments with stored info. They assured me that it was a single charge. I figured as much, but just wanted to double check. Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted September 26, 2017 Synergy Team Share Posted September 26, 2017 4 minutes ago, Kiliman said: Stripe Oops, yep. I meant Stripe. These payment processors are a pain sometimes. Link to post Share on other sites
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