Roadworrier

Mac OS Version? (10.10 crash)

16 posts in this topic

The Synergy 2.0 download for Mac says "Universal" but it doesn't say what version of OSX is a prerequisite. Immediately on launch Synergy 2 crashes on me. I'm running OSX 10.10

 

Process: synergy2 [873] Path: /Applications/Synergy.app/Contents/MacOS/synergy2 Identifier: synergy Version: ??? Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: synergy2 [873] User ID: 501 Date/Time: 2017-07-11 10:08:47.799 -0400 OS Version: Mac OS X 10.10.5 (14F2411) Report Version: 11 Anonymous UUID: 2FBA374E-0D94-9E39-E9E5-492FECA2572D Time Awake Since Boot: 780 seconds Crashed Thread: 0 Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Application Specific Information: dyld: launch, loading dependent libraries Dyld Error Message: Symbol not found: __os_log_default Referenced from: /Applications/Synergy.app/Contents/MacOS/synergy2 Expected in: /usr/lib/libSystem.B.dylib in /Applications/Synergy.app/Contents/MacOS/synergy2 Binary Images: 0x100d91000 - 0x10103aff7 +org.qt-project.QtQuick (5.9 - 5.9.0) <06B610B0-36A7-3DBF-82EA-607D620717B7> /Applications/Synergy.app/Contents/Frameworks/QtQuick.framework/Versions/5/QtQuick 0x10113d000 - 0x10140fff7 +org.qt-project.QtQml (5.9 - 5.9.0) <18A9854B-E9C4-3C93-A225-C94F910C80FA> /Applications/Synergy.app/Contents/Frameworks/QtQml.framework/Versions/5/QtQml 0x1014c9000 - 0x1015ccff7 +org.qt-project.QtNetwork (5.9 - 5.9.0)

etc... (I can paste the full error report if you actually want it and aren't going to simply tell me I need a newer OS)
 

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FWIW 1.8.8-stable works fine on my OSX 10.10
 

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Ah, I see this is already being investigated in this thread:



 

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Alternatively, you can try v1.9.0rc3. You can get it from the forms thread tagged bellow.

 

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Paul -- Is 1.9 compatible with v 2.0? Or do I need to use 1.9 for now for my OSX 10.10 system?

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Currently, Since both 1.9 and v2 are only available to 64bit machines, you can't install them at the same time on one machine. Other option is to install a 32bit version of v1.8.8 since 32bit software is compatible with 64 bit machines.

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19 minutes ago, Paul Suarez said:

Currently, Since both 1.9 and v2 are only available to 64bit machines, you can't install them at the same time on one machine. Other option is to install a 32bit version of v1.8.8 since 32bit software is compatible with 64 bit machines.

- Do you expect a fix for the 2.0 crash with OSX 10.10.5? (If you need any help debugging, I'm happy to...)
- I think v2 and v 1.9 are not compatible with each other. Am I correct?
- re: 64 bit vs. 32 bit... my 10.10.5 machine which crashes instantly on launching Synergy 2.0 is 64 bit with 16GB RAM. It is a MacBook Pro (Retina, Mid 2012). So I don't think the comments about 32 bit are relevant to me.

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Hi @Roadworrier. Sorry for the late reply on this. We have launched beta3 version. Can you confirm if you are still experiencing the same thing with it?

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@Paul Suarez Actually I think he's asking if he can use Synergy 2 on one machine and Synergy 1 on the other.

@Roadworrier The answer is no, I'm afraid. Synergy 2 is incompatible with Synergy 1 (both machine have to be either Synergy 2 or Synergy 1).

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Hey @Nick Bolton. That was just for the crash issue with OSX 10.10.x machines. I was about to edit my reply to answer the second one (compatibility). :)

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Thanks for confirming @Roadworrier. Our developers will try to reproduce this on Monday for them to experience it first hand and hopefully they'll come up with a fix for it. Please sit tight while we(seriously) wait for it.;)

By the way, I added your crash logs as a gist to make the thread look more neat. Hope you'd do the same for future crash logs you'll share. But I also hope that'll be the last crash log you'd encounter with Synergy after our devs finds a fix for that issue. :D

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Thanks @Gabriel Lujan. Our developers are trying to reproduce it. They might be able to cross reference your logs to what they will be getting(if it crashes on them). 

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Hi @Paul Suarez, I wanted to touch base and see if there's been any development on this issue? Please let me know when you have a chance. Thanks!

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There's no planned support for 10.10 yet, but this will be reviewed in November.

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