Product Manager

Development
Remote job (UK time)

Job description

We’re looking for a highly motivated Product Manager to join our team to help us build the next generation of Synergy, our core product, and refine our product vision and roadmap to build something amazing that will delight our users.

Position

  • Type: Contractor if remote, employee if within the UK or IM
  • Hours: Full time
  • Term: Permanent
  • Salary: Competitive
This role is remote/distributed and can be done from any location that aligns with the United Kingdom or Central European time zones.

#Diversity #WomenInTech #BlackLivesMatter #Inclusion

More about the role

Your role will be to work with the VP of Technology and the CEO/CPO refining the product vision and roadmap. As Product Manager, you will know the market, the product, and the competition while being able to gather requirements through multiple channels.

As Product Owner, you will write detailed requirements and translate them into product development tasks (Epics, User stories, tasks). You will also manage the backlog and the daily grooming activities acting as Product Owner in the scrum team.

Acting as Community Manager and brand ambassador, you will work alongside our Customer Success Lead and the Technical Product Evangelist to engage with the online community, responding to comments and requests in a timely manner. You will develop the community by participating in discussions and listening to customers across multiple channels such as Discord, Slack, and our public Forums, rewarding and promoting community interactions led by passionate Synergy experts.

About Symless and Synergy

Our mission is to help people use multiple computers together in one seamless and cohesive experience. Since 2012, Symless has proudly developed Synergy, an app that shares one mouse, one keyboard, and one clipboard between multiple computers. As well as being used by over 2 million people worldwide, it’s also used at some pretty neat companies like Apple, Pixar, Disney, Google, Amazon, and many more. That said, we're actually a very small company of 20 people, so you won't get lost in the crowd.

Key Responsibilities

Product Manager

  • Know the market, the product, and the competition extremely well.
  • Work with the VP of Technology and the CEO/CPO refining the product vision and roadmap.
  • Responsible for the product development backlog and the daily grooming activities acting as Product Owner in the scrum team.
  • Manage Digital/UI/UX designers.
  • Be the bridge between the engineering team, the design team, and the customer success team.
  • Discover and anticipate product flows, work with engineering, and design teams to identify and build real solutions.
  • Write detailed requirements and translate them into product development tasks (Epics, User stories, tasks).

Community Manager

  • Be a brand ambassador, engage with the online community, and respond to comments and requests in a timely manner.
  • Gather users’ feedback, issues, and pain points from multiple digital channels, groom them in product development tasks and use them to shape the product roadmap.
  • Work on developing the community by participating in discussions and listening to customers across multiple channels such as Discord, Slack, and our public Forums.
  • Define and test new ways to engage the digital community.
  • Develop a Most Valuable Professional (MVP) program, to reward and promote community interactions led by passionate Synergy experts who share their knowledge with the community.

Job requirements

We'll need you to have:

  • A passion for delivering a delightful user experience and value to customers.
  • Strong writing and verbal communication skills.
  • Previous experience as a Product Owner.
  • Previous experience engaging with online communities.

Our recruitment journey

Nicola Mains-Sheard will guide you through the whole process. With deep knowledge about Symless and the Synergy Team, she's able to give you a good idea about what it's like to work with us.

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Apply

1

Recruiter call

Let’s chat! We have carefully screened your application and we are looking forward to getting to know you better.

2

Assignment

Here is your chance to show off a little! You will complete a short technical or role-specific assignment.

3

Hiring manager

Now that we have seen what you are capable of, let’s get to know you even better!

4

Leadership Principles

You are doing really well! Here we benchmark candidates to our Leadership Principles in an interview.

5

Meet the CEO

Fantastic, you are on to the final step - A short chat with our CEO!

6

Offer

Welcome aboard! We will make an offer to the successful candidate.

Open positions at Symless

Join us on our journey, taking Synergy to the next level.

Leadership principles

Everyone on the team follows a set of principles

These are principles that we follow, and they're not just fluffy ideas we aspire to; this is how we actually behave. Our whole recruitment process, leadership philosophy, and day to day life aligns with and is based around our Leadership Principles.

Read our leadership principles

How well do you align?

Perks & benefits

Benefits to being part of the Symless team

  • Competitive salary
  • Salary/rate increases once per year
  • Professional development opportunities
  • An environment in which your ideas and professional opinions are valued
  • Casual yet motivated and passion-filled work environment
  • Collaborative, creative, and fun team atmosphere
  • Contractors are part of the team, not outsiders
  • Fully remote working environment
  • Work with a very talented team

Get started with Synergy

Buy Synergy now

If you have any further questions, please contact us.