Synergy 2 is a Beta

Help & Troubleshooting

Synergy 2 Beta

If you're having issues with Synergy 2 Beta, we recommend you use Synergy 1.

We've been listening really carefully to customer feedback over the past months since Synergy 2 was released. We recently made the decision to redeclare Synergy 2 as a beta product instead of being a stable product. You can read the announcement on our blog.

If you're having problems with Synergy 2 Beta, we highly recommend you switch to Synergy 1 (the stable version). You'll need to uninstall Synergy 2 Beta first before installing Synergy 1 (download). While we are still working on the next major version, the safest option is to use the stable version until we can fix the major bugs. All users have access to Synergy 1.

If you need help with Synergy 1 check out the troubleshooting guides, and if that doesn't help you could open a support ticket.

We truly appreciate our users testing Synergy 2 Beta, and we'll be working hard to release the next major version.

Talk to a Human

If this article didn't help, you can talk to someone on our support team.