Jake Turner

Mac Keyboard sharing stopped working

5 posts in this topic

I have been happily using Synergy 2.0.12 Beta on Mac & Windows with the Mac server being the mouse & keyboard host.

Just recently (last week?) the keyboard sharing has stopped working from Mac to Windows. The mouse works fine.

I can share from Windows Mouse & Keyboard to the Mac just fine.

I have not made any local changes could this be a cloud config change or something?
Is there something I can do to fix this.

Log From Mac: https://synergy-logs.symless.com/6e4ee42fdabb45912779efcfea553df7/logs/6600-2019-03-25T09-18-11.log

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Mine stopped working yesterday. Mac is the main, with a Linux server as the secondary machine. Everything I've been able to do in the past to get it to work is not working.

The one thing that is nice with it not working is that now my cursor doesn't disappear or just pop around to a random point on the Mac anymore. Still I miss the functionality of being able to access the Linux machine with my same KB and Mouse as my Mac.

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Posted (edited)

I have the same issue but MacBook Pro 10.14.3 is my secondary Ubuntu Linux 18.04 Primary. This has been happening for a few days now.
After uninstalling and removing all files associated with the word synergy and reinstalling I am able to connect again. 

I did the following to fix it.

sudo find / -name synergy
Get that list of files and removed all files and folder.
Reinstall latest synergy 2 from synergy_2.0.12.beta_b1677+0b61673b_amd64.deb 
Installed latest version of synergy on MacBook Pro.

Here is what I was seeing in my logs.
[ Core    ] [2019-03-26T10:53:01] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:53:01] DEBUG: retry in 60 seconds
[ Service ] [2019-03-26T10:53:58] info: Session monitor stopped
[ Service ] [2019-03-26T10:53:58] debug: shutting down core process...
[ Service ] [2019-03-26T10:53:58] debug: core process I/O cancelled after shutdown request
[ Service ] [2019-03-26T10:53:58] debug: core process exited: exit code=33 expected=true error=Success
[ Service ] [2019-03-26T10:53:58] debug: ignoring core process shutdown request, core is not running
[ Service ] [2019-03-26T10:53:58] debug: ignoring core process shutdown request, core is not running
[ Service ] [2019-03-26T10:53:58] debug: closing existing websocket connection
[ Service ] [2019-03-26T10:53:58] debug: cancelled websocket lowest layer
[ Service ] [2019-03-26T10:54:09] debug: service log file path: /var/log/synergy/synergy-service.log
[ Service ] [2019-03-26T10:54:09] debug: install dir: /usr/bin
[ Service ] [2019-03-26T10:54:09] info: starting service...
[ Service ] [2019-03-26T10:54:09] debug: setting websocket headers, channel=64416 auth=Tl1RS2EY63Kyz2ffHFs7hUQz version=2.0.12-beta check=true
[ Service ] [2019-03-26T10:54:09] debug: initial websocket connection
[ Service ] [2019-03-26T10:54:09] debug: connecting websocket: pubsub1.cloud.symless.com:443
[ Router  ] [2019-03-26T10:54:09] debug: binding to 0.0.0.0:24802
[ Router  ] [2019-03-26T10:54:09] debug: Initialized
[ Service ] [2019-03-26T10:54:09] debug: setting core uid from config: 1000
[ Service ] [2019-03-26T10:54:09] info: Session monitor started
[ Service ] [2019-03-26T10:54:09] warning: systemd didn't provide the X display for active X session "3", apply workaround...
[ Service ] [2019-03-26T10:54:09] error: Couldn't find the X display on the active TTY. Defaulting to :0
[ Service ] [2019-03-26T10:54:09] debug: creating rpc endpoints
[ Service ] [2019-03-26T10:54:09] debug: rpc endpoints created
[ Service ] [2019-03-26T10:54:10] debug: cloud client connected
[ Service ] [2019-03-26T10:54:10] debug: websocket connected
[ Service ] [2019-03-26T10:54:10] debug: comparing profiles, id=-1 this=v-1 other=v1586
[ Service ] [2019-03-26T10:54:10] debug: profile id changed, -1->64416
[ Service ] [2019-03-26T10:54:10] debug: profile name changed, ->default
[ Service ] [2019-03-26T10:54:10] debug: profile server changed, -1->207607
[ Service ] [2019-03-26T10:54:10] debug: profile screen set changed, added=1 removed=0
[ Service ] [2019-03-26T10:54:10] debug: Waiting for screen 207606 to become reachable
[ Router  ] [2019-03-26T10:54:10] debug: Starting...
[ Router  ] [2019-03-26T10:54:10] debug: ID = 207606, Name = 'HOST_redacted-desktop01'
[ Service ] [2019-03-26T10:54:10] debug: profile changed, storing local copy
[ Service ] [2019-03-26T10:54:10] debug: handling cloud message: server claim, mode=unknown thisId=207606 serverId=207607 lastServerId=-1
[ Service ] [2019-03-26T10:54:10] debug: starting core client process
[ Service ] [2019-03-26T10:54:10] debug: starting core process with command: /usr/bin/synergy-core --client -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log 127.0.0.1:24801
[ Service ] [2019-03-26T10:54:10] debug: skip duplicate connecting status update for HOST_redacted-desktop01
[ Service ] [2019-03-26T10:54:10] debug: core process started, id=8997
[ Core    ] [2019-03-26T10:54:10] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] [2019-03-26T10:54:10] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:54:10] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:54:10] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:54:10] DEBUG: event queue is ready
[ Config  ] [2019-03-26T10:54:11] debug: connected to background service
[ Config  ] [2019-03-26T10:54:11] debug: sending uid to service: 1000
[ Service ] [2019-03-26T10:54:11] debug: setting core uid from rpc: 1000
[ Config  ] [2019-03-26T10:54:11] debug: saying hello to background service
[ Service ] [2019-03-26T10:54:11] debug: saying hello to config ui
[ Service ] [2019-03-26T10:54:11] info: Tray process connected
[ Config  ] [2019-03-26T10:54:11] debug: new added screen pos: 257 161
[ Service ] [2019-03-26T10:54:11] debug: sending last profile snapshot
[ Config  ] [2019-03-26T10:54:12] debug: current version is update to date
[ Service ] [2019-03-26T10:54:12] debug: got user auth token: Tl1RS2EY63Kyz2ffHFs7hUQz
[ Service ] [2019-03-26T10:54:13] debug: Screen 207606 reachable timer expired
[ Service ] [2019-03-26T10:54:13] debug: Screen 207606 became unreachable
[ Service ] [2019-03-26T10:54:13] info: System IP addresses changed: IP redacted,127.0.0.1,172.17.0.1,192.168.122.1
[ Service ] [2019-03-26T10:54:13] debug: comparing profiles, id=64416 this=v1586 other=v1586
[ Service ] [2019-03-26T10:54:13] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:54:14] debug: starting core server process
[ Service ] [2019-03-26T10:54:14] debug: core process already running, attempting to stop
[ Service ] [2019-03-26T10:54:14] debug: shutting down core process...
[ Service ] [2019-03-26T10:54:14] debug: core process I/O cancelled after shutdown request
[ Config  ] [2019-03-26T10:54:14] warning: sharing from computer that is not connected
[ Service ] [2019-03-26T10:54:14] debug: core process exited: exit code=166 expected=true error=Success
[ Service ] [2019-03-26T10:54:14] debug: starting core process with command: /usr/bin/synergy-core --server -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log -c /var/lib/synergy/synergy.conf --address 127.0.0.1:24800
[ Service ] [2019-03-26T10:54:14] debug: core process started, id=9036
[ Core    ] [2019-03-26T10:54:14] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] [2019-03-26T10:54:14] DEBUG: opening configuration "/var/lib/synergy/synergy.conf"
[ Core    ] [2019-03-26T10:54:14] DEBUG: configuration read successfully
[ Core    ] [2019-03-26T10:54:14] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:54:14] WARNING: primary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:54:14] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:54:14] DEBUG: event queue is ready
[ Service ] [2019-03-26T10:54:39] debug: comparing profiles, id=64416 this=v1586 other=v1586
[ Service ] [2019-03-26T10:54:39] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:54:41] debug: comparing profiles, id=64416 this=v1586 other=v1586
[ Service ] [2019-03-26T10:54:41] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:55:00] debug: comparing profiles, id=64416 this=v1586 other=v1586
[ Service ] [2019-03-26T10:55:00] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:55:06] debug: comparing profiles, id=64416 this=v1586 other=v1587
[ Service ] [2019-03-26T10:55:06] debug: profile screen set changed, added=1 removed=0
[ Service ] [2019-03-26T10:55:06] debug: Waiting for screen 207607 to become reachable
[ Service ] [2019-03-26T10:55:06] debug: profile changed, storing local copy
[ Service ] [2019-03-26T10:55:06] debug: restarting core because local profile screen set changed, mode=server
[ Service ] [2019-03-26T10:55:06] debug: starting core server process
[ Service ] [2019-03-26T10:55:06] debug: core process already running, attempting to stop
[ Service ] [2019-03-26T10:55:06] debug: shutting down core process...
[ Router  ] [2019-03-26T10:55:06] debug: Connecting to new peer at IP_redacted25:24802
[ Router  ] [2019-03-26T10:55:06] debug: Connecting to IP_redacted25:24802 (attempt 1/10)
[ Router  ] [2019-03-26T10:55:06] debug: Connected to IP_redacted25:24802
[ Router  ] [2019-03-26T10:55:06] debug: Connection 1 created
[ Service ] [2019-03-26T10:55:06] debug: core process I/O cancelled after shutdown request
[ Service ] [2019-03-26T10:55:06] debug: core process exited: exit code=166 expected=true error=Success
[ Service ] [2019-03-26T10:55:06] debug: starting core process with command: /usr/bin/synergy-core --server -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log -c /var/lib/synergy/synergy.conf --address 127.0.0.1:24800
[ Service ] [2019-03-26T10:55:06] debug: core process started, id=9072
[ Router  ] [2019-03-26T10:55:06] debug: Accepted connection from router IP_redacted25:50567
[ Router  ] [2019-03-26T10:55:06] debug: Connection 2 created
[ Core    ] [2019-03-26T10:55:06] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:55:06] DEBUG: opening configuration "/var/lib/synergy/synergy.conf"
[ Core    ] [2019-03-26T10:55:06] WARNING: primary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:55:06] DEBUG: configuration read successfully
[ Router  ] [2019-03-26T10:55:06] debug: Connection 1 destroyed
[ Core    ] [2019-03-26T10:55:06] DEBUG: XOpenDisplay(":0.0")
[ Router  ] [2019-03-26T10:55:06] error: Read error on connection 2: short read (code 335544539)
[ Router  ] [2019-03-26T10:55:06] debug: Connection 2 disconnected
[ Router  ] [2019-03-26T10:55:06] debug: Removing connection 2
[ Core    ] [2019-03-26T10:55:06] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:55:06] DEBUG: event queue is ready
[ Router  ] [2019-03-26T10:55:06] debug: Removing 0 route(s) broken by removal of connection 2
[ Router  ] [2019-03-26T10:55:06] debug: Route table is empty
[ Router  ] [2019-03-26T10:55:06] debug: Connecting to new peer at IP_redacted25:24802
[ Router  ] [2019-03-26T10:55:06] debug: Connection 2 terminated receive loop
[ Router  ] [2019-03-26T10:55:06] debug: Connection 2 destroyed
[ Service ] [2019-03-26T10:55:06] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:55:06] debug: profile screen status changed, screenId=207607 Connected->Connecting
[ Service ] [2019-03-26T10:55:06] debug: profile changed, storing local copy
[ Service ] [2019-03-26T10:55:06] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:55:06] debug: profile screen status changed, screenId=207607 Connecting->Connected
[ Service ] [2019-03-26T10:55:06] debug: profile changed, storing local copy
[ Router  ] [2019-03-26T10:55:07] debug: Connecting to IP_redacted25:24802 (attempt 1/10)
[ Router  ] [2019-03-26T10:55:07] debug: Connected to IP_redacted25:24802
[ Router  ] [2019-03-26T10:55:07] debug: Connection 3 created
[ Router  ] [2019-03-26T10:55:07] debug: Accepted connection from router IP_redacted25:50570
[ Router  ] [2019-03-26T10:55:07] debug: Connection 4 created
[ Router  ] [2019-03-26T10:55:07] debug: Received route advertisement from router 207607
[ Router  ] [2019-03-26T10:55:07] debug: Installing routes received from node 207607
[ Router  ] [2019-03-26T10:55:07] debug:    Route 1: dest 207607, cost 0, path []
[ Router  ] [2019-03-26T10:55:07] debug: Node 207607 is now reachable
[ Router  ] [2019-03-26T10:55:07] debug:    Route 1: installed
[ Router  ] [2019-03-26T10:55:07] debug: Route table contents:
[ Router  ] [2019-03-26T10:55:07] debug:    Route 1: dest 207607, cost 1, path [207607]
[ Router  ] [2019-03-26T10:55:07] debug: Connection 4 destroyed
[ Service ] [2019-03-26T10:55:09] debug: Screen 207607 reachable timer expired
[ Service ] [2019-03-26T10:55:09] debug: Screen 207607 became reachable
[ Service ] [2019-03-26T10:55:09] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:55:09] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:55:11] debug: core is already in server mode, ignoring switch
[ Config  ] [2019-03-26T10:55:11] warning: sharing from computer that is not connected
[ Service ] [2019-03-26T10:55:11] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:55:11] debug: profile screen status changed, screenId=207607 Connected->Connecting
[ Service ] [2019-03-26T10:55:11] debug: profile changed, storing local copy
[ Router  ] [2019-03-26T10:55:11] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Service ] [2019-03-26T10:55:13] debug: core is already in server mode, ignoring switch
[ Config  ] [2019-03-26T10:55:13] warning: sharing from computer that is not connected
[ Router  ] [2019-03-26T10:55:14] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Router  ] [2019-03-26T10:55:24] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Router  ] [2019-03-26T10:55:34] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Router  ] [2019-03-26T10:55:44] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Router  ] [2019-03-26T10:55:55] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Config  ] [2019-03-26T10:55:56] info: Sending log file...
[ Config  ] [2019-03-26T10:55:57] info: Upload path: https://synergy-logs.symless.com/9171301334d3729c1f82aefe27e0c786/logs/63259-2019-03-26T10-55-56.log
[ Service ] [2019-03-26T10:56:00] debug: handling router message: server claim, mode=server thisId=207606 serverId=207607 lastServerId=207606
[ Service ] [2019-03-26T10:56:00] debug: starting core client process
[ Service ] [2019-03-26T10:56:00] debug: core process already running, attempting to stop
[ Service ] [2019-03-26T10:56:00] debug: shutting down core process...
[ Service ] [2019-03-26T10:56:00] debug: core process I/O cancelled after shutdown request
[ Service ] [2019-03-26T10:56:00] debug: core process exited: exit code=166 expected=true error=Success
[ Service ] [2019-03-26T10:56:00] debug: starting core process with command: /usr/bin/synergy-core --client -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log 127.0.0.1:24801
[ Service ] [2019-03-26T10:56:00] debug: core process started, id=9246
[ Core    ] [2019-03-26T10:56:00] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] [2019-03-26T10:56:00] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:56:00] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:56:00] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:56:00] DEBUG: event queue is ready
[ Service ] [2019-03-26T10:56:00] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:56:00] debug: profile screen status changed, screenId=207607 Connecting->Connected
[ Service ] [2019-03-26T10:56:00] debug: profile changed, storing local copy
[ Core    ] [2019-03-26T10:57:00] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:57:00] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:57:00] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:58:00] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:58:00] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:58:00] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:59:00] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:59:00] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:59:00] DEBUG: retry in 60 seconds
[ Service ] [2019-03-26T10:59:17] debug: starting core server process
[ Service ] [2019-03-26T10:59:17] debug: core process already running, attempting to stop
[ Service ] [2019-03-26T10:59:17] debug: shutting down core process...
[ Service ] [2019-03-26T10:59:17] debug: core process I/O cancelled after shutdown request
[ Config  ] [2019-03-26T10:59:17] warning: sharing from computer that is not connected
[ Service ] [2019-03-26T10:59:17] debug: core process exited: exit code=0 expected=true error=Success
[ Service ] [2019-03-26T10:59:17] debug: starting core process with command: /usr/bin/synergy-core --server -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log -c /var/lib/synergy/synergy.conf --address 127.0.0.1:24800
[ Service ] [2019-03-26T10:59:17] debug: core process started, id=9581
[ Core    ] [2019-03-26T10:59:17] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] [2019-03-26T10:59:17] DEBUG: opening configuration "/var/lib/synergy/synergy.conf"
[ Core    ] [2019-03-26T10:59:17] DEBUG: configuration read successfully
[ Core    ] [2019-03-26T10:59:17] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:59:17] WARNING: primary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:59:17] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:59:17] DEBUG: event queue is ready
[ Router  ] [2019-03-26T10:59:17] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Service ] [2019-03-26T10:59:17] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:59:17] debug: profile screen status changed, screenId=207607 Connected->Connecting
[ Service ] [2019-03-26T10:59:17] debug: profile changed, storing local copy
[ Config  ] [2019-03-26T10:59:22] info: Sending log file...

Edited by Joshua Gordon

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13 hours ago, Joshua Gordon said:

I have the same issue but MacBook Pro 10.14.3 is my secondary Ubuntu Linux 18.04 Primary. This has been happening for a few days now.
After uninstalling and removing all files associated with the word synergy and reinstalling I am able to connect again. 

I did the following to fix it.

sudo find / -name synergy
Get that list of files and removed all files and folder.
Reinstall latest synergy 2 from synergy_2.0.12.beta_b1677+0b61673b_amd64.deb 
Installed latest version of synergy on MacBook Pro.

Here is what I was seeing in my logs.
[ Core    ] [2019-03-26T10:53:01] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:53:01] DEBUG: retry in 60 seconds
[ Service ] [2019-03-26T10:53:58] info: Session monitor stopped
[ Service ] [2019-03-26T10:53:58] debug: shutting down core process...
[ Service ] [2019-03-26T10:53:58] debug: core process I/O cancelled after shutdown request
[ Service ] [2019-03-26T10:53:58] debug: core process exited: exit code=33 expected=true error=Success
[ Service ] [2019-03-26T10:53:58] debug: ignoring core process shutdown request, core is not running
[ Service ] [2019-03-26T10:53:58] debug: ignoring core process shutdown request, core is not running
[ Service ] [2019-03-26T10:53:58] debug: closing existing websocket connection
[ Service ] [2019-03-26T10:53:58] debug: cancelled websocket lowest layer
[ Service ] [2019-03-26T10:54:09] debug: service log file path: /var/log/synergy/synergy-service.log
[ Service ] [2019-03-26T10:54:09] debug: install dir: /usr/bin
[ Service ] [2019-03-26T10:54:09] info: starting service...
[ Service ] [2019-03-26T10:54:09] debug: setting websocket headers, channel=64416 auth=Tl1RS2EY63Kyz2ffHFs7hUQz version=2.0.12-beta check=true
[ Service ] [2019-03-26T10:54:09] debug: initial websocket connection
[ Service ] [2019-03-26T10:54:09] debug: connecting websocket: pubsub1.cloud.symless.com:443
[ Router  ] [2019-03-26T10:54:09] debug: binding to 0.0.0.0:24802
[ Router  ] [2019-03-26T10:54:09] debug: Initialized
[ Service ] [2019-03-26T10:54:09] debug: setting core uid from config: 1000
[ Service ] [2019-03-26T10:54:09] info: Session monitor started
[ Service ] [2019-03-26T10:54:09] warning: systemd didn't provide the X display for active X session "3", apply workaround...
[ Service ] [2019-03-26T10:54:09] error: Couldn't find the X display on the active TTY. Defaulting to :0
[ Service ] [2019-03-26T10:54:09] debug: creating rpc endpoints
[ Service ] [2019-03-26T10:54:09] debug: rpc endpoints created
[ Service ] [2019-03-26T10:54:10] debug: cloud client connected
[ Service ] [2019-03-26T10:54:10] debug: websocket connected
[ Service ] [2019-03-26T10:54:10] debug: comparing profiles, id=-1 this=v-1 other=v1586
[ Service ] [2019-03-26T10:54:10] debug: profile id changed, -1->64416
[ Service ] [2019-03-26T10:54:10] debug: profile name changed, ->default
[ Service ] [2019-03-26T10:54:10] debug: profile server changed, -1->207607
[ Service ] [2019-03-26T10:54:10] debug: profile screen set changed, added=1 removed=0
[ Service ] [2019-03-26T10:54:10] debug: Waiting for screen 207606 to become reachable
[ Router  ] [2019-03-26T10:54:10] debug: Starting...
[ Router  ] [2019-03-26T10:54:10] debug: ID = 207606, Name = 'HOST_redacted-desktop01'
[ Service ] [2019-03-26T10:54:10] debug: profile changed, storing local copy
[ Service ] [2019-03-26T10:54:10] debug: handling cloud message: server claim, mode=unknown thisId=207606 serverId=207607 lastServerId=-1
[ Service ] [2019-03-26T10:54:10] debug: starting core client process
[ Service ] [2019-03-26T10:54:10] debug: starting core process with command: /usr/bin/synergy-core --client -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log 127.0.0.1:24801
[ Service ] [2019-03-26T10:54:10] debug: skip duplicate connecting status update for HOST_redacted-desktop01
[ Service ] [2019-03-26T10:54:10] debug: core process started, id=8997
[ Core    ] [2019-03-26T10:54:10] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] [2019-03-26T10:54:10] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:54:10] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:54:10] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:54:10] DEBUG: event queue is ready
[ Config  ] [2019-03-26T10:54:11] debug: connected to background service
[ Config  ] [2019-03-26T10:54:11] debug: sending uid to service: 1000
[ Service ] [2019-03-26T10:54:11] debug: setting core uid from rpc: 1000
[ Config  ] [2019-03-26T10:54:11] debug: saying hello to background service
[ Service ] [2019-03-26T10:54:11] debug: saying hello to config ui
[ Service ] [2019-03-26T10:54:11] info: Tray process connected
[ Config  ] [2019-03-26T10:54:11] debug: new added screen pos: 257 161
[ Service ] [2019-03-26T10:54:11] debug: sending last profile snapshot
[ Config  ] [2019-03-26T10:54:12] debug: current version is update to date
[ Service ] [2019-03-26T10:54:12] debug: got user auth token: Tl1RS2EY63Kyz2ffHFs7hUQz
[ Service ] [2019-03-26T10:54:13] debug: Screen 207606 reachable timer expired
[ Service ] [2019-03-26T10:54:13] debug: Screen 207606 became unreachable
[ Service ] [2019-03-26T10:54:13] info: System IP addresses changed: IP redacted,127.0.0.1,172.17.0.1,192.168.122.1
[ Service ] [2019-03-26T10:54:13] debug: comparing profiles, id=64416 this=v1586 other=v1586
[ Service ] [2019-03-26T10:54:13] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:54:14] debug: starting core server process
[ Service ] [2019-03-26T10:54:14] debug: core process already running, attempting to stop
[ Service ] [2019-03-26T10:54:14] debug: shutting down core process...
[ Service ] [2019-03-26T10:54:14] debug: core process I/O cancelled after shutdown request
[ Config  ] [2019-03-26T10:54:14] warning: sharing from computer that is not connected
[ Service ] [2019-03-26T10:54:14] debug: core process exited: exit code=166 expected=true error=Success
[ Service ] [2019-03-26T10:54:14] debug: starting core process with command: /usr/bin/synergy-core --server -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log -c /var/lib/synergy/synergy.conf --address 127.0.0.1:24800
[ Service ] [2019-03-26T10:54:14] debug: core process started, id=9036
[ Core    ] [2019-03-26T10:54:14] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] [2019-03-26T10:54:14] DEBUG: opening configuration "/var/lib/synergy/synergy.conf"
[ Core    ] [2019-03-26T10:54:14] DEBUG: configuration read successfully
[ Core    ] [2019-03-26T10:54:14] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:54:14] WARNING: primary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:54:14] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:54:14] DEBUG: event queue is ready
[ Service ] [2019-03-26T10:54:39] debug: comparing profiles, id=64416 this=v1586 other=v1586
[ Service ] [2019-03-26T10:54:39] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:54:41] debug: comparing profiles, id=64416 this=v1586 other=v1586
[ Service ] [2019-03-26T10:54:41] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:55:00] debug: comparing profiles, id=64416 this=v1586 other=v1586
[ Service ] [2019-03-26T10:55:00] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:55:06] debug: comparing profiles, id=64416 this=v1586 other=v1587
[ Service ] [2019-03-26T10:55:06] debug: profile screen set changed, added=1 removed=0
[ Service ] [2019-03-26T10:55:06] debug: Waiting for screen 207607 to become reachable
[ Service ] [2019-03-26T10:55:06] debug: profile changed, storing local copy
[ Service ] [2019-03-26T10:55:06] debug: restarting core because local profile screen set changed, mode=server
[ Service ] [2019-03-26T10:55:06] debug: starting core server process
[ Service ] [2019-03-26T10:55:06] debug: core process already running, attempting to stop
[ Service ] [2019-03-26T10:55:06] debug: shutting down core process...
[ Router  ] [2019-03-26T10:55:06] debug: Connecting to new peer at IP_redacted25:24802
[ Router  ] [2019-03-26T10:55:06] debug: Connecting to IP_redacted25:24802 (attempt 1/10)
[ Router  ] [2019-03-26T10:55:06] debug: Connected to IP_redacted25:24802
[ Router  ] [2019-03-26T10:55:06] debug: Connection 1 created
[ Service ] [2019-03-26T10:55:06] debug: core process I/O cancelled after shutdown request
[ Service ] [2019-03-26T10:55:06] debug: core process exited: exit code=166 expected=true error=Success
[ Service ] [2019-03-26T10:55:06] debug: starting core process with command: /usr/bin/synergy-core --server -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log -c /var/lib/synergy/synergy.conf --address 127.0.0.1:24800
[ Service ] [2019-03-26T10:55:06] debug: core process started, id=9072
[ Router  ] [2019-03-26T10:55:06] debug: Accepted connection from router IP_redacted25:50567
[ Router  ] [2019-03-26T10:55:06] debug: Connection 2 created
[ Core    ] [2019-03-26T10:55:06] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:55:06] DEBUG: opening configuration "/var/lib/synergy/synergy.conf"
[ Core    ] [2019-03-26T10:55:06] WARNING: primary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:55:06] DEBUG: configuration read successfully
[ Router  ] [2019-03-26T10:55:06] debug: Connection 1 destroyed
[ Core    ] [2019-03-26T10:55:06] DEBUG: XOpenDisplay(":0.0")
[ Router  ] [2019-03-26T10:55:06] error: Read error on connection 2: short read (code 335544539)
[ Router  ] [2019-03-26T10:55:06] debug: Connection 2 disconnected
[ Router  ] [2019-03-26T10:55:06] debug: Removing connection 2
[ Core    ] [2019-03-26T10:55:06] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:55:06] DEBUG: event queue is ready
[ Router  ] [2019-03-26T10:55:06] debug: Removing 0 route(s) broken by removal of connection 2
[ Router  ] [2019-03-26T10:55:06] debug: Route table is empty
[ Router  ] [2019-03-26T10:55:06] debug: Connecting to new peer at IP_redacted25:24802
[ Router  ] [2019-03-26T10:55:06] debug: Connection 2 terminated receive loop
[ Router  ] [2019-03-26T10:55:06] debug: Connection 2 destroyed
[ Service ] [2019-03-26T10:55:06] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:55:06] debug: profile screen status changed, screenId=207607 Connected->Connecting
[ Service ] [2019-03-26T10:55:06] debug: profile changed, storing local copy
[ Service ] [2019-03-26T10:55:06] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:55:06] debug: profile screen status changed, screenId=207607 Connecting->Connected
[ Service ] [2019-03-26T10:55:06] debug: profile changed, storing local copy
[ Router  ] [2019-03-26T10:55:07] debug: Connecting to IP_redacted25:24802 (attempt 1/10)
[ Router  ] [2019-03-26T10:55:07] debug: Connected to IP_redacted25:24802
[ Router  ] [2019-03-26T10:55:07] debug: Connection 3 created
[ Router  ] [2019-03-26T10:55:07] debug: Accepted connection from router IP_redacted25:50570
[ Router  ] [2019-03-26T10:55:07] debug: Connection 4 created
[ Router  ] [2019-03-26T10:55:07] debug: Received route advertisement from router 207607
[ Router  ] [2019-03-26T10:55:07] debug: Installing routes received from node 207607
[ Router  ] [2019-03-26T10:55:07] debug:    Route 1: dest 207607, cost 0, path []
[ Router  ] [2019-03-26T10:55:07] debug: Node 207607 is now reachable
[ Router  ] [2019-03-26T10:55:07] debug:    Route 1: installed
[ Router  ] [2019-03-26T10:55:07] debug: Route table contents:
[ Router  ] [2019-03-26T10:55:07] debug:    Route 1: dest 207607, cost 1, path [207607]
[ Router  ] [2019-03-26T10:55:07] debug: Connection 4 destroyed
[ Service ] [2019-03-26T10:55:09] debug: Screen 207607 reachable timer expired
[ Service ] [2019-03-26T10:55:09] debug: Screen 207607 became reachable
[ Service ] [2019-03-26T10:55:09] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:55:09] debug: profile has not changed, no action needed
[ Service ] [2019-03-26T10:55:11] debug: core is already in server mode, ignoring switch
[ Config  ] [2019-03-26T10:55:11] warning: sharing from computer that is not connected
[ Service ] [2019-03-26T10:55:11] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:55:11] debug: profile screen status changed, screenId=207607 Connected->Connecting
[ Service ] [2019-03-26T10:55:11] debug: profile changed, storing local copy
[ Router  ] [2019-03-26T10:55:11] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Service ] [2019-03-26T10:55:13] debug: core is already in server mode, ignoring switch
[ Config  ] [2019-03-26T10:55:13] warning: sharing from computer that is not connected
[ Router  ] [2019-03-26T10:55:14] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Router  ] [2019-03-26T10:55:24] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Router  ] [2019-03-26T10:55:34] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Router  ] [2019-03-26T10:55:44] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Router  ] [2019-03-26T10:55:55] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Config  ] [2019-03-26T10:55:56] info: Sending log file...
[ Config  ] [2019-03-26T10:55:57] info: Upload path: https://synergy-logs.symless.com/9171301334d3729c1f82aefe27e0c786/logs/63259-2019-03-26T10-55-56.log
[ Service ] [2019-03-26T10:56:00] debug: handling router message: server claim, mode=server thisId=207606 serverId=207607 lastServerId=207606
[ Service ] [2019-03-26T10:56:00] debug: starting core client process
[ Service ] [2019-03-26T10:56:00] debug: core process already running, attempting to stop
[ Service ] [2019-03-26T10:56:00] debug: shutting down core process...
[ Service ] [2019-03-26T10:56:00] debug: core process I/O cancelled after shutdown request
[ Service ] [2019-03-26T10:56:00] debug: core process exited: exit code=166 expected=true error=Success
[ Service ] [2019-03-26T10:56:00] debug: starting core process with command: /usr/bin/synergy-core --client -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log 127.0.0.1:24801
[ Service ] [2019-03-26T10:56:00] debug: core process started, id=9246
[ Core    ] [2019-03-26T10:56:00] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] [2019-03-26T10:56:00] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:56:00] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:56:00] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:56:00] DEBUG: event queue is ready
[ Service ] [2019-03-26T10:56:00] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:56:00] debug: profile screen status changed, screenId=207607 Connecting->Connected
[ Service ] [2019-03-26T10:56:00] debug: profile changed, storing local copy
[ Core    ] [2019-03-26T10:57:00] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:57:00] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:57:00] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:58:00] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:58:00] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:58:00] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:59:00] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:59:00] WARNING: secondary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:59:00] DEBUG: retry in 60 seconds
[ Service ] [2019-03-26T10:59:17] debug: starting core server process
[ Service ] [2019-03-26T10:59:17] debug: core process already running, attempting to stop
[ Service ] [2019-03-26T10:59:17] debug: shutting down core process...
[ Service ] [2019-03-26T10:59:17] debug: core process I/O cancelled after shutdown request
[ Config  ] [2019-03-26T10:59:17] warning: sharing from computer that is not connected
[ Service ] [2019-03-26T10:59:17] debug: core process exited: exit code=0 expected=true error=Success
[ Service ] [2019-03-26T10:59:17] debug: starting core process with command: /usr/bin/synergy-core --server -f --run-as-uid 1000 --debug DEBUG --name HOST_redacted-desktop01 --enable-drag-drop --profile-dir /var/lib/synergy --log /var/log/synergy/synergy-core.log -c /var/lib/synergy/synergy.conf --address 127.0.0.1:24800
[ Service ] [2019-03-26T10:59:17] debug: core process started, id=9581
[ Core    ] [2019-03-26T10:59:17] INFO: ignoring --enable-drag-drop, not supported on linux.
[ Core    ] [2019-03-26T10:59:17] DEBUG: opening configuration "/var/lib/synergy/synergy.conf"
[ Core    ] [2019-03-26T10:59:17] DEBUG: configuration read successfully
[ Core    ] [2019-03-26T10:59:17] DEBUG: XOpenDisplay(":0.0")
[ Core    ] No protocol specified
[ Core    ] [2019-03-26T10:59:17] WARNING: primary screen unavailable: unable to open screen
[ Core    ] [2019-03-26T10:59:17] DEBUG: retry in 60 seconds
[ Core    ] [2019-03-26T10:59:17] DEBUG: event queue is ready
[ Router  ] [2019-03-26T10:59:17] debug: ClientProxy: Received client connection for HOST_redacteds-MBP.DOMAIN_REDACTED.local from screen 207607
[ Service ] [2019-03-26T10:59:17] debug: comparing profiles, id=64416 this=v1587 other=v1587
[ Service ] [2019-03-26T10:59:17] debug: profile screen status changed, screenId=207607 Connected->Connecting
[ Service ] [2019-03-26T10:59:17] debug: profile changed, storing local copy
[ Config  ] [2019-03-26T10:59:22] info: Sending log file...

As that log (with all due respect) hurts my eyes, I'd ask that you please highlight the timestamp at which the issue occurs if you can. I'll try to help as much as I can from there, though I will openly admit my lack of experience with most Linux distributions.

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The interesting thing for me is some keys work i.e. ctrl+c : will copy text from the windows machine and I can paste it back onto the mac (using the mac keyboard).

cmd-key - works and becomes windows key

Ordinary keys not working and end up appearing in the last focussed window on the mac instead of on the windows machine

Reinstalling Synergy 2.0.12 on the mac has not fixed it.

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