Kelvin Tran

Synergy Development Status

14 posts in this topic

Well I am glad that S2 is getting a major overhaul to be as reliable as S1 was. I wanted to use S2, but had to revert back to S1 for my work needs, and with macOS Mojave, S1 will soon no longer function it reports. So cannot wait for S3 to come fast enough.

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We’ll be supporting Synergy 1 for the next 2 years until the next major version is ready (we’ll most likely call the next version Synergy 3).

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2 hours ago, Nick Bolton said:

We’ll be supporting Synergy 1 for the next 2 years until the next major version is ready (we’ll most likely call the next version Synergy 3).

Why not Synergy X? Seems like every company's calling their "revolution product" "<product> X"

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On 27/01/2019 at 3:39 AM, Kelvin Tran said:

Why not Synergy X? Seems like every company's calling their "revolution product" "<product> X"

To be relevant in today's climate, the next version should be called just "Synergy", the next version should be "Synergy V", followed by "Synergy One".

Back on-topic, I'm glad Synergy is having a path forward as it is a very important application for more than a few users. I'm looking forward to having more info being released regularly as well !

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Hello,
In the original post, i noticed a small yet game-changing (for me, at least) detail:

On 1/26/2019 at 7:31 PM, Kelvin Tran said:

"Hey, S2 beta is no longer in development. We’re skipping that version and going to the next one (we’ll probably call it S3). Your beta early access account will allow you access to future betas."

Does this mean betas and only betas? Because i bought not because of the beta access, but because i expected to get the full product once it's released (Synergy 2). It was even advertised that way. So in this case, if we are only getting access to unstable-and-buggy-betas (no shame in having bugs in beta, it is just natural that bugs / instability occurs in test phases and it's totally fine. However, i would not like to be forced to either use the unstable version forever or go back to S1 (or be in a situation where i have to pay for beta and then pay again for the full Synergy 3 release. It doesn't make sense.)), then i would probably refund the purchase, to be honest, and think about purchasing Synergy 3 when it shows up. @Kelvin Tran

Regards,
Tomas

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On 1/27/2019 at 1:31 AM, Kelvin Tran said:

 

"Hey, S2 beta is no longer in development. We’re skipping that version and going to the next one (we’ll probably call it S3). Your beta early access account will allow you access to future betas. Let me know if you need a refund."

Synergy 2 development will most likely be discontinued in favor of a new version that gets the balance of a streamlined interface right, offers more advanced configuration for our tech junkies in the community, and offers a wide selection of features, including most of those available in Synergy 1 (if not all of them).

If you have paid the beta access price, as stated above, you will have access to what seems at this time all of the future betas. If you have any concerns, please make a forum post about it in General Discussion or use the support link on the website. 

If you require or desire a refund for your beta purchase or any other purchase, please use the support link or email [email protected] Details on the Synergy refund process can be found here: 

It's a bit confusing to be honest. Before S2 went back from Stable to Beta, I bought it as Synergy 2 Pro. Now that S2 is going to be discontinued, and there's not a single mention about how is it same or different from the one who bought "S2 beta access" and the one who bought "S2 basic or pro", I don't even know where that leave me hanging. Am I getting the S3 or I need to pay for another copy. 

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On 2/15/2019 at 11:01 AM, Tomas said:

Hello,
In the original post, i noticed a small yet game-changing (for me, at least) detail:

Does this mean betas and only betas? Because i bought not because of the beta access, but because i expected to get the full product once it's released (Synergy 2). It was even advertised that way. So in this case, if we are only getting access to unstable-and-buggy-betas (no shame in having bugs in beta, it is just natural that bugs / instability occurs in test phases and it's totally fine. However, i would not like to be forced to either use the unstable version forever or go back to S1 (or be in a situation where i have to pay for beta and then pay again for the full Synergy 3 release. It doesn't make sense.)), then i would probably refund the purchase, to be honest, and think about purchasing Synergy 3 when it shows up. @Kelvin Tran

Regards,
Tomas

You'll get the full version alongside the beta access.

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35 minutes ago, anazhd said:

 

It's a bit confusing to be honest. Before S2 went back from Stable to Beta, I bought it as Synergy 2 Pro. Now that S2 is going to be discontinued, and there's not a single mention about how is it same or different from the one who bought "S2 beta access" and the one who bought "S2 basic or pro", I don't even know where that leave me hanging. Am I getting the S3 or I need to pay for another copy. 

You're getting S3 if you've already paid for S2 beta. The beta program applies to all future Synergy betas, not just S2.

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Seeing as no more updates have come for Synergy 1, I came to the forums to see why that was. I already paid once, so will I be getting Synergy 3 when it comes out? Going to be really annoyed if the money I spent was a deadend...

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21 minutes ago, darthclide said:

Seeing as no more updates have come for Synergy 1, I came to the forums to see why that was. I already paid once, so will I be getting Synergy 3 when it comes out? Going to be really annoyed if the money I spent was a deadend...

Updates for S1 will be coming in the next few months as the Symless development team continues to solidify and stabilize.

Unfortunately, as far as I'm aware, the license that you paid for with Synergy 1 does not transfer over to Synergy 3. You can get a refund for the product as the S3 release date comes closer (won't be for another year or two) and then just spend that money on an S3 license. :) 

For more information regarding the Synergy refund process, refer to this forum post I posted: 

 

Let me know if you have any more questions! @darthclide

Edited by Kelvin Tran

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I guess development has slowed to a crawl then? Because I was considering a refund, and then getting Synergy 2 (I think personally that if you have Synergy 1, you should be allowed a trial of Synergy 2 for a week). But from multiple posts I see that there are more bugs in that than 1. I guess I am stuck with my problems in the meanwhile.

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8 hours ago, darthclide said:

I guess development has slowed to a crawl then? Because I was considering a refund, and then getting Synergy 2 (I think personally that if you have Synergy 1, you should be allowed a trial of Synergy 2 for a week). But from multiple posts I see that there are more bugs in that than 1. I guess I am stuck with my problems in the meanwhile.

"I guess development has slowed to a crawl then?" - Yeah, unfortunately, you could very easily put it like that. For a little while, anyways. We're sorry for that.

For some people, including me, S2 has been more of a problem than S1. It depends on the environment for which one works better. I'm sorry to say that we don't offer a trial for S2, but you can always make a forum post regarding your issues and I'm sure someone here would be glad to help you, whether it be me or any other member of the community.

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10 hours ago, darthclide said:

I guess development has slowed to a crawl then? Because I was considering a refund, and then getting Synergy 2 (I think personally that if you have Synergy 1, you should be allowed a trial of Synergy 2 for a week). But from multiple posts I see that there are more bugs in that than 1. I guess I am stuck with my problems in the meanwhile.

They did announce some internal changes few months ago and if I remember correctly, end 2018/early 2019 is when they're starting to re-do this all over again with new team. So development has been nothing but organization redevelop until then. Then is now. I've been using S2 even since, and it's better than S1 for some reason. Couldn't wait for what's next.

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