Patch05

Synergy 1 Pro on MacOS Mojave 10.14.2 Crashing

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Synergy 1 Pro on MacOS Mojave 10.14.2

Fairly often, Synergy 1 Pro crashes with displayed error message "The executable /Applications/Synergy.app/Contents/MacOS/synergyc could not be successfully started, although it does exist. Please check if you have sufficient permissions to run this program"

 

Log shows that "Process exited with error code: 11". Then it detects that process is not running, attempts to restart, and then displays the error message above with log entry of "process exited with error code: 1".

 

Stopping/Starting the process does not fix the problem. Closing the application, and relaunching from the menu bar works.

 

Any ideas?

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Hello @Patch05

Can you please provide your full logs and screenshots for the error prompt and the Synergy configuration window?

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Hi @Daniel Alarcon,

Thanks for your response. I did a complete removal and reinstall of the Windows server and the Mac client on December 24th and it hasn't crashed since. So, I do not have a snapshot of the error prompt, though I did include the message verbatim in my previous post.

I enabled logging on Jan 2nd, and they do show the client disconnecting from the server periodically and reconnecting 1 second later. So, I've attached screenshots of the current configuration windows, advanced config, settings, and the log files for both machines. They're running on the same LAN.

Cheers

Client - synergy.log

Server - synergy.log

5c33eed5676eb_ServerSettings.PNG.0bac87585bbcc96ee3debdc1e7770bbe.PNG

5c33eedc73522_ClientConfig.thumb.png.8d86b531602ba4037a10d769c84e4713.png

5c33eede99da4_ClientSettings.png.c0732f990adf5329643655754164c6d4.png

5c33eedf86899_ServerAdvancedConfig.PNG.28281e3fe5bbc11047a69fc9d7de63f2.PNG

5c33eee678d74_ServerConfig.thumb.PNG.d50ce25458558936ec9b756c52031679.PNG

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