machicot

Doesn't support proxy settings

31 posts in this topic

Hi there,

 

I purchased synergy last week in the hope to share my mouse and keyboard between my linux and windows host. Sadly, synergy doesn't support proxy settings (I did purchased it for my office).

How can I get a refund please ?

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We're really close to adding proxy support and have an update coming out imminently (2.0.10). Would you mind waiting a few days, or would you like to go ahead with the refund?

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I'm seeing this announced since january ...

Also, I don't get why a proxy would be needed for devices on the same lan...

 

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4 minutes ago, machicot said:

I'm seeing this announced since january ...

1

What do you mean? Could you let me know where you saw this?

4 minutes ago, machicot said:

Also, I don't get why a proxy would be needed for devices on the same lan...

1

Cloud-based handshake works better than zeroconf (which is blocked on many networks).

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For when is it planned to be released then ?

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57 minutes ago, machicot said:

 

For when is it planned to be released then ?

Ah, I probably shouldn’t have said that. It was planned in that release, but it was pushed back to now due to more urgent issues coming up.

We are testing Windows proxy support internally and we plan to have it ready for public use within the next few days. This is unlikely to change as the test results have been positive so far. Mac and Linux proxy support will follow shortly.

Update: Ah bugger, I re-read your message and see that you’re on Linux (as well as Windows). Well, at least you can test on Windows. If it’s still not working on Linux, you can either use Synergy 1 (manual config) or get a refund. In either case, would you mind contacting customer service? https://symless.com/contact

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How do you want me to test it on a single host ?

Synergy 1 is buggy on linux for some reason, it does sometimes crash.

I will contact the customer service.

Thanks

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2 hours ago, machicot said:

Synergy 1 is buggy on linux for some reason, it does sometimes crash.

 

Is this with 1.9.x?

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1.8.8, I don't find 1.9 on the download page, could you give me the link please ?

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30 minutes ago, machicot said:

1.8.8, I don't find 1.9 on the download page, could you give me the link please ?

Fixed your account, can you refresh?

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I achieved to download it, but same issue. server is crashing on linux.

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26 minutes ago, machicot said:

I achieved to download it, but same issue. server is crashing on linux.

Sorry about that, do you see a crash report?

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==> /var/log/synergy/synergy-combined.log <==
[ Service ] [2018-04-18T14:47:20] info: Active X "greeter" session "c7" ignored
[ Service ] [2018-04-18T14:47:20] info: Active X "greeter" session "c7" ignored
[ Service ] [2018-04-18T14:47:20] info: Active X session changed from " c6" to "c8"
[ Service ] [2018-04-18T13:57:30] info: Active X "greeter" session "c9" ignored
[ Service ] [2018-04-18T13:57:30] info: Active X "greeter" session "c9" ignored
[ Service ] [2018-04-18T13:57:30] info: Active X "greeter" session "c9" ignored
[ Service ] [2018-04-18T14:09:00] info: Session monitor stopped
[ Service ] [2018-04-18T14:09:00] debug: ignoring core process shutdown request, core is not running
[ Service ] [2018-04-18T14:09:00] debug: ignoring core process shutdown request, core is not running
[ Service ] [2018-04-18T14:09:00] debug: ignoring core process shutdown request, core is not running

==> /var/log/synergy/synergy-config.log <==
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0
[ Config  ] [2018-04-17T19:57:43] error: Reply status code: 0

==> /var/log/synergy/synergy-router.log <==
[ Router  ] [2018-04-17T19:50:09] debug: binding to 0.0.0.0:24802
[ Router  ] [2018-04-17T19:50:09] debug: Initialized
[ Router  ] [2018-04-17T19:50:24] debug: binding to 0.0.0.0:24802
[ Router  ] [2018-04-17T19:50:24] debug: Initialized
[ Router  ] [2018-04-18T14:35:31] debug: binding to 0.0.0.0:24802
[ Router  ] [2018-04-18T14:35:31] debug: Initialized
[ Router  ] [2018-04-18T14:42:14] debug: binding to 0.0.0.0:24802
[ Router  ] [2018-04-18T14:42:14] debug: Initialized

==> /var/log/synergy/synergy-service.log <==
[ Service ] [2018-04-18T14:47:20] info: Active X "greeter" session "c7" ignored
[ Service ] [2018-04-18T14:47:20] info: Active X "greeter" session "c7" ignored
[ Service ] [2018-04-18T14:47:20] info: Active X session changed from " c6" to "c8"
[ Service ] [2018-04-18T13:57:30] info: Active X "greeter" session "c9" ignored
[ Service ] [2018-04-18T13:57:30] info: Active X "greeter" session "c9" ignored
[ Service ] [2018-04-18T13:57:30] info: Active X "greeter" session "c9" ignored
[ Service ] [2018-04-18T14:09:00] info: Session monitor stopped
[ Service ] [2018-04-18T14:09:00] debug: ignoring core process shutdown request, core is not running
[ Service ] [2018-04-18T14:09:00] debug: ignoring core process shutdown request, core is not running
[ Service ] [2018-04-18T14:09:00] debug: ignoring core process shutdown request, core is not running

==> /var/log/synergy/synergy-tray.log <==
[ Tray    ] [2018-04-17T19:51:24] info: Received kill command from service.
[ Tray    ] [2018-04-17T19:51:24] info: RPC disconnected
[ Tray    ] [2018-04-17T19:56:44] info: Received kill command from service.
[ Tray    ] [2018-04-17T19:56:44] info: RPC disconnected
[ Tray    ] [2018-04-18T13:16:15] info: RPC disconnected

 

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@machicot Could you send your original log links?

 

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Original logs are in my previous post ...

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2 minutes ago, machicot said:

Original logs are in my previous post ...

Perhaps the message failed? Could you try to share them again? I need to see the log links for all computers.

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On 4/19/2018 at 7:56 AM, machicot said:

How can I get a refund please ?

Remember, if you need a refund, please contact customer service: https://symless.com/contact

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Already did, I am waiting for an answer from them

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51 minutes ago, machicot said:

Already did, I am waiting for an answer from them

Thanks. Sorry things didn’t work out.

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I've updated to 2.0.10, but not sure to to set the http proxy settings. There is no settings menu 

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12 hours ago, yronwood said:

I've updated to 2.0.10, but not sure to to set the http proxy settings. There is no settings menu 

It's automatic. Could you send me your log links?

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Posted (edited)

me too. to bypass auth proxy, we need manual proxy settings.

you have to have proxy settings UI before Sing in view.

Edited by Joe90

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5 hours ago, Joe90 said:

me too. to bypass auth proxy, we need manual proxy settings.

1

What problem are you trying to solve with manual proxy settings? Please, could you share your log links?

 

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Posted (edited)

I don't get how do you expect proxy settings to be 'automatic'. Some proxies configurations might need credentials, some infrastructures might also have multiple proxies.

A manual configuration is obviously needed here.

 

Side note: I asked the support to have both invoice and refurb bill but still have no answer ..

Edited by machicot
sSide note

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9 hours ago, machicot said:

A manual configuration is obviously needed here.

 

Good call. We will be adding manual proxy options, as well as manual local IP options too. Can't say when right now, but we do plan to do this.

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