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Mac just doesn't connect with no reason


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I was trying hard to use Synergy2 for last week, I have a Win10 PC and a MacBook Pro,

at first, I can only log in Synergy2 on Mac, so I create a support ticket while looking for a solution on Internet, three days after I solve this out by reading a post on this forum.

Then I found out sometime Synergy2 on Mac just doesn't connect with no reason, then I found I can restart Mac to resolve this problem, but it's very annoying since you don't want to restart computer every time just to use Synergy2, and this happens a lot. That's not all, then I found if I press any key on Mac's keyboard when I share Mouse and Keyboard from Windows, Synergy2 just disconnect instantly. This means even after I solve all the log in and connection issues, it still very unreliable to use, not mention the support ticket, I only receive one response says they need more time since there are too much support requests right now, and I got no solution in more than one week.

I bought Synergy2 more than half year and really surprised after half year I can only just barely use it and it's just unstable, also support ticket are not very helpful.

So I installed Synergy1 today, it took me about a minute to install and few minutes to figure out how to connect since I haven't used it for many years, then I make it works in ten minutes, it's stable and easy to use, also in case some people didn't know, it supports drag and drop files between computers which I think Synergy2 can not, I also feel mouse is more responsive when using Synergy1.

I know there are some people try hard to get Synergy2 work just like me, so just a reminder that Synergy1 still works really great nowadays and I'm happy using it.

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JDDoesIT

This is an issue that has been brought up by the community and there are several threads on it, some with information on how they got their issues resolved.

I would encourage you to scour those and see if your issue can be rectified.

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Nick Bolton

@SKY Hey, I renamed your post to "Mac just doesn't connect with no reason" as it looks like that's actually the issue you're having. Hope that's ok!

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Nick Bolton
On 4/10/2018 at 5:15 AM, SKY said:

I created a new support ticket last Friday and still not get a reply, also I posted this thread and got no solution.

 

Sorry for the delay, thanks for your patience. We're a little snowed under with tickets right now, but we're working our way through them.

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