NicolasF

My personal comments

4 posts in this topic

Nicolas,

good points. Moderators of this forum have put together an UNOFFICIAL set of documentation as a temporary workaround until the devs can put together an official document

 

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I too was very surprised after making my purchase, there is no documentation or self help information. The main web site has a Blog link with 2 posts, but no links to this support forum. I had an immediate problem with my install on Ubuntu 17.10 and got a prompt response from technical support. However, this just lead to a few other problems I was able to quickly resolve through this forum. I'm sure that support requests could be cut down just by including this forum link and brief documentation when a new user makes a purchase.

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