Stefano Gasparini

Synergy 2 stopped to work

5 posts in this topic

I've used synergy 2.0.5 since yesterday with 4 PCs on windows 10 pro and it worked so smootly, but today seems the auto-configure tool stopped to work with no reason.

If I open the synergy application on every machine i can see just the monitor of the machine i'm looking at and its gray colored. I can't do anything to refresh or restart the system and looks like synergy can't communicate over the lan, but the lan is perfectly working.

I've tried to update to synergy 2.0.6 but its the same story and I've of course tried to restart my router, my PCs etc. I didn't change anything from the my last working configuration at all, everything is fine except synergy.

Could someone help me? I'm stuck on this very bad,

thanks.

Share this post


Link to post
Share on other sites

Stefano, first, report this to support.   https://symless.com/contact/customer-support   support tickets drive development.

Just for troubleshooting, try your system with only 3 computers. Just slide one screen display over away from the others.  Try restarting Synergy service then reconnecting Synergy to the service.

 

Share this post


Link to post
Share on other sites

I had the same issues about 12 hours ago (which was middle of the night in the UK).

Was the Synergy 2 cloud service having issues? I was getting this error on all my installations :

"error: can't send profile snapshot, not yet received from cloud"

All was fine this morning in US (4 hours ago) without any changes to the Synergy installation.

Where is the Synergy 2 cloud service hosted? Is it monitored 24/7?

Edited by vonsyn

Share this post


Link to post
Share on other sites

from earlier posts I suspect it is AWS

Share this post


Link to post
Share on other sites

update : It solved now for me. After a couple of hours, synergy has started working again without doing anything. I just saw my previous monitors config appear in the synergy app.

So yes, looked like a cloud issue I think..

Thanks anyway ;)

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now