AlignmentApps

Can't even get synergy to start sharing

2 posts in this topic

Win 10 - 64 -> Win 10 - 64

Host PC: Intel Nuc Skull Canyon

Using synergy 64

What's happening:

After install and first run I select the 'Share from [host-pc]'

The first time I do this, the program just exits and no warnings or errors are presented.

The second time (and any other time after) I try this (after starting the program again), I get the 'synergy-config.exe has stopped working' error and the program exits.

What I've tried:

I've removed synergy 1

I've restarted the host machine

I've uninstalled and reinstalled synergy 2

I've uninstalled, removed folders and registry entries, restarted, then reinstalled synergy 2

I've bashed my head against my keyboard

I've contacted support

I've tried re-downloading the installer and doing the above steps over.

 

Share this post


Link to post
Share on other sites

Log:

Symless User ID: 43716
Operating System: windows 10
Synergy Version: 2.0.6-stable
System Name: host-machine

[ Service ] [2018-02-27T13:22:31] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log
[ Service ] [2018-02-27T13:22:31] debug: install dir: C:\Program Files\Synergy
[ Service ] [2018-02-27T13:22:31] info: starting service...
[ Router  ] [2018-02-27T13:22:31] debug: binding to 0.0.0.0:24802
[ Router  ] [2018-02-27T13:22:31] debug: Initialized
[ Service ] [2018-02-27T13:22:31] debug: creating rpc endpoints
[ Service ] [2018-02-27T13:22:31] debug: rpc endpoints created
[ Service ] [2018-02-27T13:22:34] debug: saying hello to config ui
[ Config  ] [2018-02-27T13:22:36] warning: version check disabled, skipping
[ Config  ] [2018-02-27T13:22:38] debug: current version is update to date
[ Config  ] [2018-02-27T13:22:44] debug: new added screen pos: 257 161
[ Service ] [2018-02-27T13:22:44] error: can't send profile snapshot, not yet received from cloud
[ Service ] [2018-02-27T13:22:44] debug: setting websocket headers, channel=43693 auth=UKod5CbdbTgyqoEHacHNR8N3 version=2.0.6-stable check=true
[ Service ] [2018-02-27T13:22:44] debug: initial websocket connection
[ Service ] [2018-02-27T13:22:44] debug: connecting websocket: pubsub1.cloud.symless.com:443
[ Router  ] [2018-02-27T13:22:44] debug: Starting...
[ Router  ] [2018-02-27T13:22:44] debug: ID = 106837, Name = 'host-machine'
[ Service ] [2018-02-27T13:22:44] debug: got user auth token: UKod5CbdbTgyqoEHacHNR8N3
[ Service ] [2018-02-27T13:22:46] debug: cloud client connected
[ Service ] [2018-02-27T13:22:46] debug: websocket connected
[ Config  ] [2018-02-27T13:22:46] debug: service cloud connection recovered
[ Service ] [2018-02-27T13:22:52] debug: saying hello to config ui
[ Config  ] [2018-02-27T13:22:53] debug: new added screen pos: 257 161
[ Service ] [2018-02-27T13:22:53] error: can't send profile snapshot, not yet received from cloud
[ Service ] [2018-02-27T13:30:10] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log
[ Service ] [2018-02-27T13:30:10] debug: install dir: C:\Program Files\Synergy
[ Service ] [2018-02-27T13:30:10] info: starting service...
[ Service ] [2018-02-27T13:30:10] debug: setting websocket headers, channel=43693 auth=UKod5CbdbTgyqoEHacHNR8N3 version=2.0.6-stable check=true
[ Service ] [2018-02-27T13:30:10] debug: initial websocket connection
[ Service ] [2018-02-27T13:30:11] debug: connecting websocket: pubsub1.cloud.symless.com:443
[ Router  ] [2018-02-27T13:30:11] debug: binding to 0.0.0.0:24802
[ Router  ] [2018-02-27T13:30:11] debug: Initialized
[ Router  ] [2018-02-27T13:30:11] debug: Starting...
[ Router  ] [2018-02-27T13:30:11] debug: ID = 106837, Name = 'host-machine'
[ Service ] [2018-02-27T13:30:11] debug: creating rpc endpoints
[ Service ] [2018-02-27T13:30:11] debug: rpc endpoints created
[ Service ] [2018-02-27T13:30:12] debug: cloud client connected
[ Service ] [2018-02-27T13:30:12] debug: websocket connected
[ Service ] [2018-02-27T13:30:13] debug: saying hello to config ui
[ Config  ] [2018-02-27T13:30:13] debug: new added screen pos: 257 161
[ Service ] [2018-02-27T13:30:13] error: can't send profile snapshot, not yet received from cloud
[ Config  ] [2018-02-27T13:30:16] debug: current version is update to date
[ Service ] [2018-02-27T13:30:17] debug: got user auth token: UKod5CbdbTgyqoEHacHNR8N3
[ Service ] [2018-02-27T13:32:36] debug: saying hello to config ui
[ Config  ] [2018-02-27T13:32:37] debug: new added screen pos: 257 161
[ Service ] [2018-02-27T13:32:37] error: can't send profile snapshot, not yet received from cloud
[ Config  ] [2018-02-27T13:32:40] debug: current version is update to date
[ Service ] [2018-02-27T13:32:40] debug: got user auth token: UKod5CbdbTgyqoEHacHNR8N3
[ Service ] [2018-02-27T13:47:42] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log
[ Service ] [2018-02-27T13:47:42] debug: install dir: C:\Program Files\Synergy
[ Service ] [2018-02-27T13:47:43] info: starting service...
[ Service ] [2018-02-27T13:47:43] debug: setting websocket headers, channel=43693 auth=UKod5CbdbTgyqoEHacHNR8N3 version=2.0.6-stable check=true
[ Service ] [2018-02-27T13:47:43] debug: initial websocket connection
[ Service ] [2018-02-27T13:47:43] debug: connecting websocket: pubsub1.cloud.symless.com:443
[ Router  ] [2018-02-27T13:47:43] debug: binding to 0.0.0.0:24802
[ Router  ] [2018-02-27T13:47:43] debug: Initialized
[ Router  ] [2018-02-27T13:47:43] debug: Starting...
[ Router  ] [2018-02-27T13:47:43] debug: ID = 106837, Name = 'host-machine'
[ Service ] [2018-02-27T13:47:43] debug: creating rpc endpoints
[ Service ] [2018-02-27T13:47:43] debug: rpc endpoints created
[ Service ] [2018-02-27T13:47:45] debug: cloud client connected
[ Service ] [2018-02-27T13:47:45] debug: websocket connected
[ Service ] [2018-02-27T13:50:06] debug: saying hello to config ui
[ Config  ] [2018-02-27T13:50:08] warning: version check disabled, skipping
[ Config  ] [2018-02-27T13:50:09] debug: current version is update to date
[ Service ] [2018-02-27T13:50:40] debug: saying hello to config ui
[ Config  ] [2018-02-27T13:50:42] warning: version check disabled, skipping
[ Config  ] [2018-02-27T13:50:52] debug: current version is update to date
[ Config  ] [2018-02-27T13:50:55] debug: new added screen pos: 257 161
[ Service ] [2018-02-27T13:50:55] error: can't send profile snapshot, not yet received from cloud
[ Service ] [2018-02-27T13:50:56] debug: setting websocket headers, channel=43693 auth=RmoGR_tCRSnAOzr4zl8yIxkc version=2.0.6-stable check=true
[ Service ] [2018-02-27T13:50:56] debug: websocket reconnecting
[ Service ] [2018-02-27T13:50:56] debug: retrying websocket connection in 7s
[ Service ] [2018-02-27T13:50:56] debug: closing existing websocket connection
[ Service ] [2018-02-27T13:50:59] debug: got user auth token: RmoGR_tCRSnAOzr4zl8yIxkc
[ Service ] [2018-02-27T13:50:59] error: websocket read error 335544539: short read
[ Service ] [2018-02-27T13:50:59] debug: clearing last profile snapshot
[ Service ] [2018-02-27T13:50:59] debug: retrying websocket connection in 21s
[ Service ] [2018-02-27T13:51:05] debug: saying hello to config ui
[ Service ] [2018-02-27T13:51:05] debug: retrying websocket connection now
[ Service ] [2018-02-27T13:51:05] debug: connecting websocket: pubsub1.cloud.symless.com:443
[ Config  ] [2018-02-27T13:51:06] debug: new added screen pos: 257 161
[ Service ] [2018-02-27T13:51:06] error: can't send profile snapshot, not yet received from cloud
[ Service ] [2018-02-27T13:51:07] debug: cloud client connected
[ Service ] [2018-02-27T13:51:07] debug: websocket connected
[ Config  ] [2018-02-27T13:51:08] debug: service cloud connection error
[ Config  ] [2018-02-27T13:51:08] debug: service cloud connection recovered
[ Service ] [2018-02-27T13:51:15] debug: saying hello to config ui
[ Config  ] [2018-02-27T13:51:16] debug: new added screen pos: 257 161
[ Service ] [2018-02-27T13:51:16] error: can't send profile snapshot, not yet received from cloud
[ Service ] [2018-02-27T13:51:24] debug: saying hello to config ui
[ Config  ] [2018-02-27T13:51:24] debug: new added screen pos: 257 161
[ Service ] [2018-02-27T13:51:24] error: can't send profile snapshot, not yet received from cloud
[ Config  ] [2018-02-27T13:51:28] debug: current version is update to date
[ Service ] [2018-02-27T13:51:28] debug: got user auth token: RmoGR_tCRSnAOzr4zl8yIxkc
[ Config  ] [2018-02-27T13:51:28] info: Sending log file...

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now