Green

Support and Issues

3 posts in this topic

Just tried logging a support ticket, but either there is no feedback when you click the submit button, or you now have a number of duplicate tickets from me ( Sry )

Managed to find my way here :-) 

In summary, and it looks like at least one of them is known already.

When unlocking my machines the client always switches to server and I have to force it back to client every time.

Most of the time I live with local network access and no internet ( internet access is turned on and off as required ), so while I enabled internet to setup the client/server at the start, every morning I have to mess about enabling internet access, forcing server to my main machine. I thought it would just retain its last know configuration ?

Thanks

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Yup.... team's aware of the problems with requiring Internet access. 

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11 hours ago, Green said:

Just tried logging a support ticket, but either there is no feedback when you click the submit button, or you now have a number of duplicate tickets from me ( Sry )

 

Sorry about that. There's a bug on the support form that we're urgently fixing. Please email us for now: [email protected]

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