chrislet

Synergy 2.0.4 not connecting

4 posts in this topic

I am unable to get my two computers to share the mouse and keyboard.

Computers are both on Windows 10 with all updates.

I get two errors.

"There was a problem connecting to the auto-config service. Retry"

and

"There was a problem connecting to the background service. Retry"

Clicking "Retry" does not resolve the issue.

Neither sees the other in the configuration window, only their own name.

https://symless.com/support does not lead anywhere useful.

[ Config  ] [2017-12-28T21:40:05] info: Upload path: https://synergy-logs.symless.com/203c58ca884759d99cbcc95b49a3c0b5/logs/11732-2017-12-28T21-40-03.log

[ Config  ] [2017-12-28T21:43:59] info: Upload path: https://synergy-logs.symless.com/203c58ca884759d99cbcc95b49a3c0b5/logs/11732-2017-12-28T21-43-57.log

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Have the same problem. For some reason can't successfully submit a ticket with the log file (unless it is successful and the website is not reporting that).

In any case, can't get Synergy 2 at all to work. Downgrading back to 1.8.

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I've decided to leave Synergy 2, as the features it promises are not worth the pain of reliance on a cloud solution.

Better luck next year Symless.

  • Confused 1

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