Enonemoose 0 Posted December 25, 2017 Share Posted December 25, 2017 Got this message tonight after submitting support request. Really? If you're going to take two weeks off then perhaps you should also stop your website from selling your poorly documented software?  Hi xxxxx, We are now closed until 8th January 2018. We'll reply to your ticket once we're back in the office. Have a great Christmas & New Year, don't eat too many mince pies! Thanks, Malcolm Lowe Operations Manager Synergy Team Symless Link to post Share on other sites
jml 50 Posted December 25, 2017 Share Posted December 25, 2017 No value whatsoever. 1 Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted December 31, 2017 Synergy Team Share Posted December 31, 2017 Don't worry, we're still replying during the Christmas period. This automated message is simply to manage expectations. Looks like Sarah replied to you 2 days ago (on Fri 29th). Let us know if you need anything else via the ticket. Link to post Share on other sites
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