Rig

Copy and Paste stops working

21 posts in this topic

Running Synergy 2

I have a Windows 10 PC and an Apple iMac running High Sierra, the Windows PC is the server.

I find that quite often I cannot copy and paste between the 2 machines, if I restart them then I can copy and paste for a while (few hours)

 

  • Like 1

Share this post


Link to post
Share on other sites

Same setup and I find the same. Sometimes it depends on the application/data format. So if you first convert rich text to plain text it will then copy/paste OK. However on other occasions it just stops working altogether.

Edited by IT Troll

Share this post


Link to post
Share on other sites

on mac the copy/paste command is cmd-x/c/v and on windows ist ctrl-x/c/v I dont think they have implemented support for the cmd<->win key

Share this post


Link to post
Share on other sites

I don't believe it is a keyboard support issue. When sharing the keyboard the copy/paste functions work fine within whichever computer you are currently controlling. It is just that the clipboard contents are not always shared to other computers.

The cmd<->win translation is handled fine. In fact I actually use a Mac keyboard plugged into my Windows PC and can happily control both.

Share this post


Link to post
Share on other sites

The issue isn't the keyboard, copy/paste works perfectly fine...and then it stops, and only a restart fixes it.

I've tried copying and pasting into a text document to remove any special character or HTML on my Windows PC and then copying the raw text and trying to paste it on my mac, but that also fails.

Share this post


Link to post
Share on other sites

Just updated to Synergy 2.0.1, will see if there is any improvement.

Share this post


Link to post
Share on other sites

I've also had problems with "copy-paste stops working" since I started to use(probably few years now).. Updated to 2.0.1 on hope that they fixed it, but its still there, at least for me win7-win10

Share this post


Link to post
Share on other sites

I, too, am having issues with this - specifically I noticed that copy-paste between the host (Windows 7) and remote (Windows 10) failed to work pretty consistently.  This is a major issue for me since many of the URLs I have to test across these different hardware platforms are simply impractical to type in.  

I've emailed support and I hope to hear back soon.  

Share this post


Link to post
Share on other sites

I have this issue as well. Since the beginning (wow, like 10 years?) and with a variety of OSs (Win XP, Win 7, Win 10, Mac, Ubuntu 16.4). Doesn't seem to be OS dependent at all.

Right now I've got a Win 10 server and Win 10 client and it happens. My other set up is Win 10 server, Ubuntu client and it happens there too.

It's almost as if it gets "tired" after I do a lot of network related things (copying files, etc - not just synergy related things). Then I have to open the synergy window (on the server) and hit "apply" to restart it...and it'll be ok for another few hours, or the rest of the day if I get lucky.

That being said, I JUST installed ver 2 Pro...so hopefully it'll be more reliable.

Even with this annoying-as-heck glitch, I still Love The Software!

Share this post


Link to post
Share on other sites

Updated to 2.0.3 yesterday and copy-paste bug is still here

Share this post


Link to post
Share on other sites

Update: Copy/paste bug is still in 2.0.3 for me. I just uploaded a log file from the Synergy interface.

 

btw: where's the link from https://symless.com to these forums?

Share this post


Link to post
Share on other sites

I'm still seeing this issue in 2.0.4-stable as well with a Windows 10 Pro server and Windows 7 Pro client.  Malcom from the support team confirmed that copy/paste is a known issue that it on their "to be fixed" list.  This is not a new bug -- I've intermittently experienced this in Synergy 1.x as well. Just as garraeth mentioned in a prior post, I've found that it is sometimes possible to restart the Synergy server (and/or client) to get this problem to temporarily resolve.

Share this post


Link to post
Share on other sites

Having same trouble on 1.8.8-stable between Windows 10 Pro server and MacOSX High Sierra Client.  Server->Client not working, but Client->Server working.

Share this post


Link to post
Share on other sites

I don't have version 2, but the problem happens on v1 and usually restart the server to fix it.  I just found a solution from another forum.  

Try copying and then waiting 3 seconds before moving your cursor over to the other machine and then paste.  It works for me.  Hope it works for you in v2

d.

Share this post


Link to post
Share on other sites

OH, and it's not even just when it's been on for a while! I haven't even gotten that far. I just installed it for the first time aaaaand nothing. No copy/paste. Key combos don't matter, doesn't matter when I use menus. Nada.

Share this post


Link to post
Share on other sites
8 hours ago, mao said:

I can't believe this has gone on for so long. This is not normal and this is not okay. It proves they are unable to diagnose and fix bugs in their own system. It has probably grown to insane complexity, which is probably why it seems to take them forever to do anything. I have demanded a refund and I suggest everyone else who can do so, too. I'm honestly not sure how they don't feel personally ashamed about it. Like, this is a big part of the software...how does it not work and how is "restart your computer" anything CLOSE to an appropriate fix!? Big splash with 2.0 and oh that feature you paid an extra $30 for well it works sometimes sorta you know just restart your machine it's fine!

******* ridiculous

1

Chill and You dont need to restart computer, just restart the synergy service to get copypaste working again.

Edited by GranPaSmurf
vulgarity

Share this post


Link to post
Share on other sites

Mao,

I just deleted one of your posts because of vulgarity. Please be professional. BTW, this is a self-support forum. This forum is experienced users willing to spend their time trying to help you. 

EVERY issue you encounter needs to be reported to https://symless.com/contact/customer-support

If you choose, this email address gets you prompt action: [email protected]

 

Share this post


Link to post
Share on other sites
On 2/8/2018 at 5:13 PM, Douglas said:

...
Try copying and then waiting 3 seconds before moving your cursor over to the other machine and then paste.  It works for me.  Hope it works for you in v2

d.

 

Douglas,

I've had this experience. On my systems, it seems to be related to resources. I think it is worse if there is some background stuff going on. Again, on my systems, the 'cut & paste' feature works but isn't reliable.

Share this post


Link to post
Share on other sites
On 2/8/2018 at 3:13 PM, Douglas said:

I don't have version 2, but the problem happens on v1 and usually restart the server to fix it.  I just found a solution from another forum.  

Try copying and then waiting 3 seconds before moving your cursor over to the other machine and then paste.  It works for me.  Hope it works for you in v2

d.

This works for me (in v2-beta). Thanks for the heads-up.

Share this post


Link to post
Share on other sites

I started with Synergy in June 2016 and had the problem with Copy and Paste from the beginning. I used first 1.5.0, then v1.7.6, v1.8.8 and now v1.9.1.

Because I also use some machines with Debian and Ubuntu, I have never installed Synergy 2.

But one thing I noticed. I can leave the systems running for several days and copy and paste text hundreds of times, between different Synergy Clients, without any problem, as long as I do not copy on the same Linux system, between two Application, or two Terminal sessions.

Why I have not yet informed the support? Once stop and a few seconds later start again pressed on the server and everything keeps going.

I have been forced to use Microsoft products for 35 years and everyone who survives, has learned to laugh about small issues.

  • Thanks 1

Share this post


Link to post
Share on other sites
15 hours ago, Michael Taggatz said:

.

I have been forced to use Microsoft products for 35 years and everyone who survives, has learned to laugh about small issues.

Ha! That must be why I've not had some of the reported issues.

  1. Only recently added Linux to my mix of Windows machines
  2. Got no MACs
  3. I'm old and slow.😃
  • Like 1

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now