maousbe

How to refund or change synergy 2

5 posts in this topic

movement.thumb.jpg.a544e4f25c86c2e4a5c13ce7f0b6011e.jpg.66f53eb53a19a4f6433568ea570261b9.jpg

Hello, I bought this software about at couple of days ago.

But I can't use this software like that reason.

 

So I want to full refund for buy synergy2.

And If you allow, I want to test synergy 2 at least 30 min.

Cause I really like this software but If there are same issue, I can't use this again.

 

Edited by maousbe

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On 11/9/2017 at 7:26 AM, maousbe said:

movement.thumb.jpg.a544e4f25c86c2e4a5c13ce7f0b6011e.jpg.66f53eb53a19a4f6433568ea570261b9.jpg

Hello, I bought this software about at couple of days ago.

But I can't use this software like that reason.

 

So I want to full refund for buy synergy2.

And If you allow, I want to test synergy 2 at least 30 min.

Cause I really like this software but If there are same issue, I can't use this again.

 

If you want a full refund on Synergy 1, feel free to contact [email protected]

You have the benefit of a 30-day money-back guarantee on Synergy 2. No questions asked.

If you want to test Synergy 2, go ahead and buy a license (whether that be Basic or Pro). Don't be afraid to pay the hefty price for Pro right now, as if you're going to keep it, you'll want the Pro-ey features and if you don't want to keep it, you'll get all that back anyways and it's better not to go through the hassle of upgrading, but that's only if you wanted Pro anyways.

Then, if you choose to like it, great! You can keep it and keep using it. If you don't like it, go ahead and email the refunds address I gave you to get your money back for Synergy 1 and get your money back for Synergy 2. Then, you might want to find some other pieces of software that work better for your setup. We want to ensure that you are as satisfied as possible.

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On 2017. 11. 12. at 6:44 PM, Nick Bolton said:

First, this build works good.

Second, I tried this software with these 3 mouse with my company frieds

 

*Test circumstance

monitor 1:Ma-cmini 2012L (OSX)

monitor 2: Parallels desktop Windows10 with Mac-mini 2012L

monitor 3: Macbook pro retina 2012 late 13" (OSX)

 

1) Logitech G302 2)Logitech M185 (with dongle)  3)Logitech G1

This small experiment, I knew your software had mouse compatibility issue.

Ex)

Synergy 1 Latest build : 2 & 3 works, 1 not works (that movement)

Synergy 1 that build what you link : 1 & 2 & 3 works

Synergy 2 Latest build : 2 & 3 works, 1 not works (that movement)

And Synergy2 was forced close with no response message constantly.

So anyway my issues are perfectly repaired. But I wish you fixing stable version :)

 

Thanks.

 

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