Hassan

Synergy 2 stuck in Sign in with Symless

10 posts in this topic

Hello,

I've just buy the synergy beta version. I have Neon 5.11 as client and Windows 10 as server (I have this configuration for years with version 1).

After installation and reboot, I launch synergy in both OS and I have the same screen: Sign in with Symless, but, if I click on the link it only opens my account web page and nothing else....

On Windows 10 it is worst because the application crash when I click on the link......help !!!!

Thank you

Hassan

Screenshot_20171031_121414.png

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thank you for your quick answer Nick.

On Neon side, still the same:

Screenshot_20171031_122748.thumb.png.6fefa1b11fc3c0a22c94b09f3167bacf.png

 

On windows side I get now bad IP after Authorize step

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1 minute ago, Hassan said:

thank you for your quick answer Nick.

On Neon side, still the same:

Screenshot_20171031_122748.thumb.png.6fefa1b11fc3c0a22c94b09f3167bacf.png

 

On windows side I get now bad IP after Authorize step

Could you please email us? [email protected]

There may be an issue with your account that we need to fix.

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Do I have to wait a long time before having a feedback on this issue?

I upgraded my version because I lose accents in v1.8 (french keyboard) with plasma 5.11.2 as client and windows 7 as server. Now with v2 it is just unusable.....

 Sorry to insist but I need to find a quick solution even if I have to try another soft.

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Having a similar experience here.

Host: KDEneon user edition (Ubuntu base with KDE/Plasma 5 desktop). Client: Windows 7 Pro.

Windows installation went fine, on initial start up, got the "Sign in with Symless" message. Clicked on it, and it seemed to work. Got a screen telling me "next Step: Install Synergy on another computer"

KDEneon installation went fine, on initial start up got nothing. No icon in system tray. Attempted to configure using "synergy-config". This brought up the "Sign in with Symless" screen. Clicking on it opens my account page on your website but nothing else happens. It appears the Linux or at least Ubuntu activation does not work. Default browser is Vivaldi if that matters.

Both computers have been rebooted since installation.

I launched synergy-config from a terminal. Here's the terminal output:

[email protected]:~$ synergy-config
QIODevice::write (QFile, ""): device not open
"[ Config  ] [2017-10-31T10:54:22] DEBUG: install dir: /usr/bin" 

"[ Config  ] [2017-10-31T10:54:22] INFO: log filename: /home/stuart/.config/Symless/Synergy/synergy.log" 

QObject::startTimer: Timers cannot have negative intervals
"[ Config  ] [2017-10-31T10:54:22] DEBUG: connecting to background service" 

"[ Config  ] [2017-10-31T10:54:22] DEBUG: connected to background service" 

"[ Config  ] [2017-10-31T10:54:22] DEBUG: saying hello to background service" 

"[ Config  ] [2017-10-31T10:54:22] DEBUG: sending uid to service: 1000" 

qrc:/ActivationPage.qml:65:21: QML Image: Binding loop detected for property "sourceSize.height"
"[ Service ] [2017-10-31T10:54:22] debug: config ui opened, forcing connectivity test" 

"[ Service ] [2017-10-31T10:54:22] debug: handling local profile screen set changed, mode=unknown" 

"[ Service ] [2017-10-31T10:54:22] debug: setting core uid from rpc: 1000" 

"[ Config  ] [2017-10-31T10:54:22] DEBUG: current version is update to date" 

systemctl status:

[email protected]:~$ sudo systemctl status synergy
● synergy.service - Synergy Service
   Loaded: loaded (/lib/systemd/system/synergy.service; enabled; vendor preset: enabled)
   Active: active (running) since Tue 2017-10-31 10:31:41 EDT; 24min ago
 Main PID: 5512 (synergy-service)
   CGroup: /system.slice/synergy.service
           └─5512 /usr/bin/synergy-service

Oct 31 10:41:36 office synergy-service[5512]: [ Service ] [2017-10-31T10:41:36] debug: handling local profile screen set changed, mode=unknown
Oct 31 10:41:36 office synergy-service[5512]: [ Service ] [2017-10-31T10:41:36] debug: setting core uid from rpc: 1000
Oct 31 10:47:13 office synergy-service[5512]: [ Service ] [2017-10-31T10:47:13] debug: saying hello to config ui
Oct 31 10:47:13 office synergy-service[5512]: [ Service ] [2017-10-31T10:47:13] debug: config ui opened, forcing connectivity test
Oct 31 10:47:13 office synergy-service[5512]: [ Service ] [2017-10-31T10:47:13] debug: handling local profile screen set changed, mode=unknown
Oct 31 10:47:13 office synergy-service[5512]: [ Service ] [2017-10-31T10:47:13] debug: setting core uid from rpc: 1000
Oct 31 10:54:22 office synergy-service[5512]: [ Service ] [2017-10-31T10:54:22] debug: saying hello to config ui
Oct 31 10:54:22 office synergy-service[5512]: [ Service ] [2017-10-31T10:54:22] debug: config ui opened, forcing connectivity test
Oct 31 10:54:22 office synergy-service[5512]: [ Service ] [2017-10-31T10:54:22] debug: handling local profile screen set changed, mode=unknown
Oct 31 10:54:22 office synergy-service[5512]: [ Service ] [2017-10-31T10:54:22] debug: setting core uid from rpc: 1000

synergy log snippet after attempting syscontrol restart:

[ Service ] [2017-10-31T10:57:42] debug: core process is not running, ignoring shutdown
[ Service ] [2017-10-31T10:57:42] debug: core process is not running, ignoring shutdown
[ Service ] [2017-10-31T10:57:42] debug: service log path: /var/log/synergy/synergy-service.log
[ Service ] [2017-10-31T10:57:42] debug: install dir: /usr/bin
[ Service ] [2017-10-31T10:57:42] info: starting service...
[ Service ] [2017-10-31T10:57:42] debug: setting core uid from config: 1000
[ Service ] [2017-10-31T10:57:42] debug: creating rpc endpoints
[ Service ] [2017-10-31T10:57:42] debug: rpc endpoints created

I need to work so I'm re-installing 1.8

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Thank you Stuart. I confirm that I have the same output on Neon side. Rollback done :)

Edited by Hassan

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Looks like the same issue I'm having. (https://symless.com/forums/topic/4512-cant-use/)

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For once I figured out a solution!

I had the same problem on KDE Plasma (16.04).  The sign in button would take me to the Synergy site, I would sign in, and nothing would happen.

I found it puzzling because my other Linux desktop had no such issues.  Then I remembered that I had first used Synergy on that machine under Ubuntu 16.04 Unity, then later switched to KDE Plasma.

So on my new machine I logged out, logged back in under the Unity desktop, and signed into Synergy.  It worked just as expected, and in my Synergy app I saw my other two machines as well as my new one.

Then I logged off and signed back in under KDE Plasma and Synergy works fine.

This makes me happy because I really like the software and this snag was annoying to say the least.

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