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Synergy is not working


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Hello,

Synergy 2.0 is actually detecting my computers, but nothing is working

Here is my logs :

[ Config  ] [2017-10-05T21:22:08] ERROR: failed to start crash handler: Couldn't verify crash dump directory: Le fichier sp�cifi� est introuvable
[ Config  ] [2017-10-05T21:22:08] INFO: log filename: C:/Users/Zaboon/AppData/Local/Symless/Synergy/synergy.log
[ Config  ] [2017-10-05T21:22:08] DEBUG: connecting to service
[ Config  ] [2017-10-05T21:22:08] DEBUG: connected to service
[ Config  ] [2017-10-05T21:22:09] DEBUG: new added screen pos: 257 161
[ Config  ] [2017-10-05T21:22:10] DEBUG: Profile ID: 3172 name: default
[ Config  ] [2017-10-05T21:22:10] DEBUG: current version is update to date
[ Config  ] [2017-10-05T21:22:10] DEBUG: requesting profile snapshot
[ Service ] [2017-10-05T21:22:10] debug: sending last profile snapshot
[ Service ] [2017-10-05T21:22:10] debug: config ui opened, forcing connectivity test
[ Service ] [2017-10-05T21:22:10] debug: new screens detected (2), preparing connectivity test
[ Service ] [2017-10-05T21:22:10] debug: starting connectivity test
[ Service ] [2017-10-05T21:22:10] debug: handling local profile screen set changed, mode=server
[ Service ] [2017-10-05T21:22:10] debug: starting core server process
[ Service ] [2017-10-05T21:22:10] debug: process already running, attempting to stop
[ Service ] [2017-10-05T21:22:10] debug: stopping core process
[ Service ] [2017-10-05T21:22:10] debug: core process exited: code=1 expected=true
[ Service ] [2017-10-05T21:22:10] debug: core process shutdown complete
[ Service ] [2017-10-05T21:22:10] debug: starting core process with command: C:\Program Files\Synergy\synergys.exe -f --no-tray --debug DEBUG --name Zaboon-PC --enable-drag-drop --profile-dir C:\Users\Zaboon\AppData\Local\Symless\Synergy --log synergy.log -c C:\Users\Zaboon\AppData\Local\Symless\Synergy\synergy.conf --address :24800
[ Service ] [2017-10-05T21:22:10] debug: core process started, id=13152
[ Core    ] [2017-10-05T21:22:10] INFO: drag and drop enabled
[ Core    ] [2017-10-05T21:22:10] DEBUG: opening configuration "C:\Users\Zaboon\AppData\Local\Symless\Synergy\synergy.conf"
[ Core    ] [2017-10-05T21:22:10] DEBUG: configuration read successfully
[ Core    ] [2017-10-05T21:22:10] DEBUG: screen shape: -1768,0 3688x1088 (multi-monitor)
[ Core    ] [2017-10-05T21:22:10] DEBUG: window is 0x00020d74
[ Core    ] [2017-10-05T21:22:10] ERROR: failed to get desktop path, no drop target available, error=2
[ Core    ] [2017-10-05T21:22:10] DEBUG: adopting new buffer
[ Core    ] [2017-10-05T21:22:10] DEBUG: opened display
[ Core    ] [2017-10-05T21:22:10] DEBUG: active sides: 2
[ Core    ] [2017-10-05T21:22:10] DEBUG: active sides: 2
[ Core    ] [2017-10-05T21:22:10] DEBUG: desk Default window is 0x00020d76
[ Core    ] [2017-10-05T21:22:10] DEBUG: switched to desk "Default"
[ Core    ] [2017-10-05T21:22:10] DEBUG: desktop is now accessible
[ Core    ] [2017-10-05T21:22:10] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1
[ Core    ] [2017-10-05T21:22:10] NOTE: started server, waiting for clients
[ Core    ] [2017-10-05T21:22:10] DEBUG: event queue is ready
[ Core    ] [2017-10-05T21:22:10] DEBUG: add pending events to buffer
[ Core    ] [2017-10-05T21:22:10] DEBUG: screen "Zaboon-PC" shape changed
[ Service ] [2017-10-05T21:22:10] debug: comparing profiles, id=3172 this=v18 other=v18
[ Service ] [2017-10-05T21:22:10] debug: profile screen status changed, screenId=6553 Connected->Connecting
[ Service ] [2017-10-05T21:22:10] debug: profile screen test result changed, screenId=6558 success=``->`` failed=`192.168.1.20`->``
[ Service ] [2017-10-05T21:22:10] debug: profile changed, storing local copy
[ Service ] [2017-10-05T21:22:10] debug: comparing profiles, id=3172 this=v18 other=v18
[ Service ] [2017-10-05T21:22:10] debug: profile screen status changed, screenId=6553 Connecting->Connected
[ Service ] [2017-10-05T21:22:10] debug: profile changed, storing local copy
[ Service ] [2017-10-05T21:22:13] debug: failed report: dest = 6558, ips = 192.168.1.20
[ Service ] [2017-10-05T21:22:13] debug: local profile modified, id=3172
[ Service ] [2017-10-05T21:22:13] debug: comparing profiles, id=3172 this=v18 other=v18
[ Service ] [2017-10-05T21:22:13] debug: profile screen test result changed, screenId=6558 success=``->`` failed=``->`192.168.1.20`
[ Service ] [2017-10-05T21:22:13] debug: handling new report from connectivity tester, screenId=6558 successfulIp= lastServerId=6553
[ Service ] [2017-10-05T21:22:13] debug: finished connectivity test

What is the problem ?

Thanks

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Kelvin Tran
2 hours ago, Zaboon said:

Hello,

Synergy 2.0 is actually detecting my computers, but nothing is working

Here is my logs :


[ Config  ] [2017-10-05T21:22:08] ERROR: failed to start crash handler: Couldn't verify crash dump directory: Le fichier sp�cifi� est introuvable
[ Config  ] [2017-10-05T21:22:08] INFO: log filename: C:/Users/Zaboon/AppData/Local/Symless/Synergy/synergy.log
[ Config  ] [2017-10-05T21:22:08] DEBUG: connecting to service
[ Config  ] [2017-10-05T21:22:08] DEBUG: connected to service
[ Config  ] [2017-10-05T21:22:09] DEBUG: new added screen pos: 257 161
[ Config  ] [2017-10-05T21:22:10] DEBUG: Profile ID: 3172 name: default
[ Config  ] [2017-10-05T21:22:10] DEBUG: current version is update to date
[ Config  ] [2017-10-05T21:22:10] DEBUG: requesting profile snapshot
[ Service ] [2017-10-05T21:22:10] debug: sending last profile snapshot
[ Service ] [2017-10-05T21:22:10] debug: config ui opened, forcing connectivity test
[ Service ] [2017-10-05T21:22:10] debug: new screens detected (2), preparing connectivity test
[ Service ] [2017-10-05T21:22:10] debug: starting connectivity test
[ Service ] [2017-10-05T21:22:10] debug: handling local profile screen set changed, mode=server
[ Service ] [2017-10-05T21:22:10] debug: starting core server process
[ Service ] [2017-10-05T21:22:10] debug: process already running, attempting to stop
[ Service ] [2017-10-05T21:22:10] debug: stopping core process
[ Service ] [2017-10-05T21:22:10] debug: core process exited: code=1 expected=true
[ Service ] [2017-10-05T21:22:10] debug: core process shutdown complete
[ Service ] [2017-10-05T21:22:10] debug: starting core process with command: C:\Program Files\Synergy\synergys.exe -f --no-tray --debug DEBUG --name Zaboon-PC --enable-drag-drop --profile-dir C:\Users\Zaboon\AppData\Local\Symless\Synergy --log synergy.log -c C:\Users\Zaboon\AppData\Local\Symless\Synergy\synergy.conf --address :24800
[ Service ] [2017-10-05T21:22:10] debug: core process started, id=13152
[ Core    ] [2017-10-05T21:22:10] INFO: drag and drop enabled
[ Core    ] [2017-10-05T21:22:10] DEBUG: opening configuration "C:\Users\Zaboon\AppData\Local\Symless\Synergy\synergy.conf"
[ Core    ] [2017-10-05T21:22:10] DEBUG: configuration read successfully
[ Core    ] [2017-10-05T21:22:10] DEBUG: screen shape: -1768,0 3688x1088 (multi-monitor)
[ Core    ] [2017-10-05T21:22:10] DEBUG: window is 0x00020d74
[ Core    ] [2017-10-05T21:22:10] ERROR: failed to get desktop path, no drop target available, error=2
[ Core    ] [2017-10-05T21:22:10] DEBUG: adopting new buffer
[ Core    ] [2017-10-05T21:22:10] DEBUG: opened display
[ Core    ] [2017-10-05T21:22:10] DEBUG: active sides: 2
[ Core    ] [2017-10-05T21:22:10] DEBUG: active sides: 2
[ Core    ] [2017-10-05T21:22:10] DEBUG: desk Default window is 0x00020d76
[ Core    ] [2017-10-05T21:22:10] DEBUG: switched to desk "Default"
[ Core    ] [2017-10-05T21:22:10] DEBUG: desktop is now accessible
[ Core    ] [2017-10-05T21:22:10] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1
[ Core    ] [2017-10-05T21:22:10] NOTE: started server, waiting for clients
[ Core    ] [2017-10-05T21:22:10] DEBUG: event queue is ready
[ Core    ] [2017-10-05T21:22:10] DEBUG: add pending events to buffer
[ Core    ] [2017-10-05T21:22:10] DEBUG: screen "Zaboon-PC" shape changed
[ Service ] [2017-10-05T21:22:10] debug: comparing profiles, id=3172 this=v18 other=v18
[ Service ] [2017-10-05T21:22:10] debug: profile screen status changed, screenId=6553 Connected->Connecting
[ Service ] [2017-10-05T21:22:10] debug: profile screen test result changed, screenId=6558 success=``->`` failed=`192.168.1.20`->``
[ Service ] [2017-10-05T21:22:10] debug: profile changed, storing local copy
[ Service ] [2017-10-05T21:22:10] debug: comparing profiles, id=3172 this=v18 other=v18
[ Service ] [2017-10-05T21:22:10] debug: profile screen status changed, screenId=6553 Connecting->Connected
[ Service ] [2017-10-05T21:22:10] debug: profile changed, storing local copy
[ Service ] [2017-10-05T21:22:13] debug: failed report: dest = 6558, ips = 192.168.1.20
[ Service ] [2017-10-05T21:22:13] debug: local profile modified, id=3172
[ Service ] [2017-10-05T21:22:13] debug: comparing profiles, id=3172 this=v18 other=v18
[ Service ] [2017-10-05T21:22:13] debug: profile screen test result changed, screenId=6558 success=``->`` failed=``->`192.168.1.20`
[ Service ] [2017-10-05T21:22:13] debug: handling new report from connectivity tester, screenId=6558 successfulIp= lastServerId=6553
[ Service ] [2017-10-05T21:22:13] debug: finished connectivity test

What is the problem ?

Thanks

@Zaboon and @Berkson, have you guys tried referring to the beta4 troubleshooting guide?

Can you please give us the logs for both the client and the server, the both of you?

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