Rowan

Unable to get Synergy 2 to work at all

13 posts in this topic

I have installed Synergy 2 beta on two of my MAC computers (same ones I have ver 1.x installed and working) I exit out of ver 1 and make sure if is not running, run the version 2 and get nothing. Looks like it is not able to connect to the cloud to request a profile snapshot?

Here is what I see in the debug window:

[ Config ] [2017-09-21T12:43:59] ERROR: failed to start crash handler: Couldn't verify crash dump directory: No such file or directory

[ Config ] [2017-09-21T12:43:59] INFO: log filename: /Users/rmcfarla/Library/Preferences/Symless/Synergy/synergy.log

[ Config ] [2017-09-21T12:43:59] DEBUG: connecting to service

[ Config ] [2017-09-21T12:44:00] DEBUG: new added screen pos: 257 161

[ Config ] [2017-09-21T12:44:01] DEBUG: Profile ID: 877 name: default

[ Config ] [2017-09-21T12:44:01] DEBUG: current version is update to date

[ Config ] [2017-09-21T12:44:01] DEBUG: requesting profile snapshot

 

Any help or tips would be appreciated.

Rowan

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I'm having the same problem. I haven't been successful at getting beta 4 to work at all. Beta's 2 and 3 were at best, somewhat workable, but 4 isn't working at all.

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This will be fixed in beta5, which is due in 4-5 weeks.

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On 9/21/2017 at 1:05 PM, Rowan said:

I have installed Synergy 2 beta on two of my MAC computers (same ones I have ver 1.x installed and working) I exit out of ver 1 and make sure if is not running, run the version 2 and get nothing. Looks like it is not able to connect to the cloud to request a profile snapshot?

Here is what I see in the debug window:

[ Config ] [2017-09-21T12:43:59] ERROR: failed to start crash handler: Couldn't verify crash dump directory: No such file or directory

[ Config ] [2017-09-21T12:43:59] INFO: log filename: /Users/rmcfarla/Library/Preferences/Symless/Synergy/synergy.log

[ Config ] [2017-09-21T12:43:59] DEBUG: connecting to service

[ Config ] [2017-09-21T12:44:00] DEBUG: new added screen pos: 257 161

[ Config ] [2017-09-21T12:44:01] DEBUG: Profile ID: 877 name: default

[ Config ] [2017-09-21T12:44:01] DEBUG: current version is update to date

[ Config ] [2017-09-21T12:44:01] DEBUG: requesting profile snapshot

 

Any help or tips would be appreciated.

Rowan

Bump.  Had the exact same issue on Fedora 25 today.  Same log on the Fedora machine to-the-T.  I've back-revved to 1.8.8 on my Windows machine and 1.7.6 on Fedora- back up and running.

Wasn't expecting such a HUGE change in the beta.  Should have known better.  Looking forward to what 2.0 becomes, but after 45 minutes of messing about and having none of my machines work with Synergy, it had to go. 

 

In this humble guy's opinion, not even remotely ready for beta, but I'm glad to have got 2.0 on the cheap.

Edited by Reygle

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I think 2.0 is still very much alpha. I haven't been able to get it to work since they released the beta's. I'm back to v1.8.8.

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On 10/10/2017 at 12:15 AM, Dean Landon said:

I think 2.0 is still very much alpha. I haven't been able to get it to work since they released the beta's. I'm back to v1.8.8.

Finally, Synergy 2 beta5 is here! It should work for you now.

Get the latest version: Synergy-v2.0.0-beta5

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Thank you, Nick. So far, she's looking good. :-)

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Hey Nick,

Looking at the picture below, the iMac is on the right and there's a green indicator sliding from left to right. Is this correct? I ask cause the cursor works flawlessly between the Mac Pro and iMac, but the indicator isn't a solid green box.

Thanks!

Screen Shot 2017-10-31 at 10.24.30 AM.png

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After rebooting the Mac Pro, I launched beta 5 and it won't launch. Back to 1.8.8 for now until this is sorted out.

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Here's what I'm seeing and when I try to trash beta 5, I get the "can't be moved" message. I need to go back to 1.8.8. How do I proceed? 

Screen Shot 2017-10-31 at 1.20.23 PM.png

Screen Shot 2017-10-31 at 1.22.38 PM.png

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16 hours ago, Dean Landon said:

but the indicator isn't a solid green box

That's a bug, it may sometimes show as not connected when it is actually working.

13 hours ago, Dean Landon said:

After rebooting the Mac Pro, I launched beta 5 and it won't launch.

This is a known bug, which we're working on now. You can still use Synergy without opening the config window, and you can even configure from another computer. If you're seeing the background service issue, try this post:

13 hours ago, Dean Landon said:

I get the "can't be moved" message

You'll need to unload the background service to remove the app. Try this post:

 

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Nick, I can't get it to work. How do you open the Config window?

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15 hours ago, Dean Landon said:

Nick, I can't get it to work. How do you open the Config window?

There's a bug on Mac where the config UI won't open. We're fixing this now, stay tuned!

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