Craig Lewis

Mac and Windows won't connect, no error message in log

3 posts in this topic

I'm having a hard time getting my two computers to connect. One is Mac OS X 10.12.6. The other is running the latest Windows 10. Neither computer seems to detect the other one exists, and there's nothing for me to click on to do any further configuration. There isn't much useful in the log:

https://synergy-logs.symless.com/2017-08-07/200-2017-08-07T18-50-01.log

I've attached screenshots of both.

If there is no easy solution to this, I would really like instructions for how to downgrade back to Synergy 1.8.

Also, Joe Abasolo, sorry about emailing you about downgrading and then disappearing! I had a crazy busy week and didn't check my email much. I'm back now!

Screen Shot 2017-08-07 at 6.41.39 PM.png

synergy.jpg

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You can uninstall it and re-install v1.x. Also, when starting a new thread, please make sure to post it on the right page.

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1 hour ago, Paul Suarez said:

You can uninstall it and re-install v1.x.

He knows he can do this, he wants to know how.

1 hour ago, Paul Suarez said:

Also, when starting a new thread, please make sure to post it on the right page.

Please don't tell users to do this, it's really not worth it.

8 hours ago, Craig Lewis said:

I'm having a hard time getting my two computers to connect.

Hey, really sorry, this is caused by the cloud server being offline. Here's the error message that shows this:

[ UI ] [2017-08-07T18:36:39] ERROR: Reply status code: 504
[ UI ] [2017-08-07T18:36:39] ERROR: Reply status code: 504
[ UI ] [2017-08-07T18:36:39] ERROR: Reply status code: 504

It'll be back online soon, please sit tight (or you can downgrade back to version 1, that's totally fine).

8 hours ago, Craig Lewis said:

I would really like instructions for how to downgrade back to Synergy 1.8.

Simply visit the download page to download version 1: https://symless.com/synergy/downloads

You'll need to uninstall Synergy 2 before you re-install Synergy 1.

Let me know if you need any more help, and sorry again for the downtime!

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