SusanG

V 2.0 not conncecting

4 posts in this topic

I have downloaded V 2.0 Beta.   Having issue connecting.  I get the screen showing my current PC, but I do not get it to turn "green" as I have seen in some other threads.  It stays black and does not detect other computer either.   2nd computer does not detect 1st PC either.   Windows 7 Profession on both PCs.

I have uninstalled and removed the program and also files from the AppData/ directly as well.   Rebooted and re-installed  V.2 Beta.

Below is the log.   Loved past versions of Synergy and was a Pro subscriber.  Any assistance is appreciated to get the 2.0 version working is appreciated.

[ UI ] [2017-08-07T15:49:26] INFO: log filename: C:/Users/sgerling/AppData/Local/Symless/Synergy/synergy.log
[ UI ] [2017-08-07T15:49:27] DEBUG: new added screen pos: 257 161
[ UI ] [2017-08-07T15:49:28] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:29] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:30] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:31] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:32] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:33] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:34] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:35] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:36] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:37] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:38] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:39] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:40] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:41] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:42] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:43] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:44] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:45] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:46] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:47] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:48] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:49] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:50] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:51] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:52] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:53] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:54] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:55] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:56] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:57] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:58] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:49:59] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:00] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:01] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:02] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:03] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:04] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:05] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:06] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:07] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:08] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:09] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:10] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:11] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:12] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:13] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:14] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:15] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:16] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:17] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:18] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:19] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:20] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:21] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:22] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:23] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:24] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:25] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:26] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:27] DEBUG: retry get screens in 1 second
[ UI ] [2017-08-07T15:50:28] ERROR: Reply status code: 504
[ UI ] [2017-08-07T15:50:28] ERROR: exception caught: failed to check update: Error transferring https://v1.api.cloud.symless.com/update - server replied: Gateway Time-out

 


 

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Hi @SusanG. I guess that could be due to our cloud server being down at that time .Though it is now up and running. Please try it again and let us know how it goes.:)

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