Jeff W.

Wrong machine is master

14 posts in this topic

I just installed Synergy 2 on my Windows 10 machine and my Macbook. It has labeled the Macbook as the master and it should be the slave.

Please assist.

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Label doesn't really matter @Jeff W.. You can just press any keyboard buttons or mouse buttons on your Windows 10 machine and it'll inform the client machine(s) to treat you as the server. If that doesn't work, try pressing F12 while Synergy's interface is up.

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not sure what F12 is supposed to do since it doesn't really do anything.

I am unable to get my keyboard/mouse that are plugged into my Windows pc to connect to my Macbook but keyboard and track-pad on my Macbook work on my Windows pc.

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also I have tried closing Synergy on both machines and reopening them one by one, first windows then mac and also first mac then windows with no luck.

Windows 10 - 64 bit and Mac OS Sierra 10.12.6 are my 2 machines OS's.

Both on the same network connected via ethernet.

Edited by Jeff W.

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unfortunately your program doesn't allow me to just highlight the url, it copies everything in the debug window and on the macbook it is mainly filled with quartz events.

guessing this is quite a huge issue after looking through other peoples posts... I will probably wait it out over the weekend and if it's not fixed revert back to older version.

 

Windows 10 machine - 

[ UI ] [2017-07-28T17:18:17] WARNNIG: no font file: Raleway.otf

[ UI ] [2017-07-28T17:18:17] INFO: log filename: C:/Users/jeffw/AppData/Local/Symless/Synergy/synergy.log

[ UI ] [2017-07-28T17:18:18] DEBUG: new added screen pos: 257 161

[ UI ] [2017-07-28T17:18:20] INFO: write configuration file complete

[ UI ] [2017-07-28T17:18:20] DEBUG: can not find any successful connectivity result for the server screen: 1762

[ UI ] [2017-07-28T17:18:20] DEBUG: retry in 3 seconds

[ UI ] [2017-07-28T17:18:20] DEBUG: Profile ID: 820 name: default

[ UI ] [2017-07-28T17:18:23] DEBUG: can not find any successful connectivity result for the server screen: 1762

[ UI ] [2017-07-28T17:18:23] DEBUG: retry in 3 seconds

[ UI ] [2017-07-28T17:18:23] DEBUG: connectivity test pass: 10.77.101.220

[ UI ] [2017-07-28T17:18:23] DEBUG: report to cloud: destId 1762 successfulIp 10.77.101.220 failedIp

[ UI ] [2017-07-28T17:18:26] DEBUG: connecting to server: 10.77.101.220

[Core] [2017-07-28T17:18:26] INFO: drag and drop enabled

[Core] [2017-07-28T17:18:26] DEBUG: screen shape: -1920,0 3840x1080 (multi-monitor)

[Core] [2017-07-28T17:18:26] DEBUG: window is 0x00030a44

[Core] [2017-07-28T17:18:26] DEBUG: using desktop for drop target: C:\Users\jeffw\Desktop

[Core] [2017-07-28T17:18:26] DEBUG: adopting new buffer

[Core] [2017-07-28T17:18:26] DEBUG: opened display

[Core] [2017-07-28T17:18:26] NOTE: started client

[Core] [2017-07-28T17:18:26] NOTE: connecting to '10.77.101.220': 10.77.101.220:24800

[Core] [2017-07-28T17:18:26] DEBUG: event queue is ready

[Core] [2017-07-28T17:18:26] DEBUG: desk Default window is 0x00030a3c

[Core] [2017-07-28T17:18:26] DEBUG: switched to desk "Default"

[Core] [2017-07-28T17:18:26] DEBUG: desktop is now accessible

[Core] [2017-07-28T17:18:26] DEBUG: open clipboard

[Core] [2017-07-28T17:18:26] DEBUG: empty clipboard

[Core] [2017-07-28T17:18:26] DEBUG: close clipboard

[Core] [2017-07-28T17:18:26] DEBUG: clipboard changed: synergy owned

[Core] [2017-07-28T17:18:26] DEBUG: open clipboard

[Core] [2017-07-28T17:18:26] DEBUG: empty clipboard

[Core] [2017-07-28T17:18:26] DEBUG: close clipboard

[Core] [2017-07-28T17:18:26] NOTE: connected to server

[Core] [2017-07-28T17:22:26] INFO: entering screen

[Core] [2017-07-28T17:22:26] DEBUG: start receiving clipboard data

[Core] [2017-07-28T17:22:26] DEBUG: receiving clipboard 0 size=74

[Core] [2017-07-28T17:22:26] DEBUG: received clipboard 0 size=74

[Core] [2017-07-28T17:22:26] DEBUG: open clipboard

[Core] [2017-07-28T17:22:26] DEBUG: empty clipboard

[Core] [2017-07-28T17:22:26] DEBUG: add 62 bytes to clipboard format: 0

[Core] [2017-07-28T17:22:26] DEBUG: close clipboard

[Core] [2017-07-28T17:22:26] INFO: clipboard was updated

[Core] [2017-07-28T17:22:26] DEBUG: start receiving clipboard data

[Core] [2017-07-28T17:22:26] DEBUG: receiving clipboard 1 size=74

[Core] [2017-07-28T17:22:26] DEBUG: received clipboard 1 size=74

[Core] [2017-07-28T17:22:26] DEBUG: open clipboard

[Core] [2017-07-28T17:22:26] DEBUG: empty clipboard

[Core] [2017-07-28T17:22:26] DEBUG: add 62 bytes to clipboard format: 0

[Core] [2017-07-28T17:22:26] DEBUG: close clipboard

[Core] [2017-07-28T17:22:26] INFO: clipboard was updated

[Core] [2017-07-28T17:22:26] INFO: leaving screen

[ UI ] [2017-07-28T17:25:57] INFO: Sending log file...

[ UI ] [2017-07-28T17:25:59] INFO: Upload path: https://synergy-logs.symless.com/2017-07-28/822-2017-07-28T17-25-58.log

 

 

Macbook - 

[ UI ] [2017-07-28T17:27:13] ERROR: [2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:13] ERROR: [2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:13] ERROR: [2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:13] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:14] ERROR: [2017-07-28T17:27:14] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:15] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:15] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:16] ERROR: [2017-07-28T17:27:16] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:19] ERROR: [2017-07-28T17:27:19] WARNING: unknown quartz event type: 0x1d

[2017-07-28T17:27:19] WARNING: unknown quartz event type: 0x1d

[ UI ] [2017-07-28T17:27:19] ERROR: [2017-07-28T17:27:19] WARNING: unknown quartz event type: 0x1d

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I had the same problem what i did was i delete the application data on both ends then stated up the server first then the client for windows the location of the profile data is C:\Users\YourUserName\AppData\Local\Symless Hope that helps also please note that you can only use the mouse from the server not from client to server 

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today I first ran into the "issue with your version is out of support" and found that somebody was actually able to find the download link since support doesn't seem to care about responding to anybody. after getting that part fixed I then then tried the above and no luck, did a full removal of the software and re-installed with no luck.

It does look like this new version the F12 button does actually work now as I can see it in the logs where before it did nothing.

but still it doesn't work. If I make the Macbook the server then I am able to take the mouse/keyboard from the Macbook to the windows machine though.

I really want this to work but is very frustrating, I'm not really mad at any support person... just wish you had more support rep's available to your customers. 

as you can tell your customer base also wants this to work due to the amount of posts on your support site.

2017-07-31 10_23_21-Synergy.png

Screen Shot 2017-07-31 at 10.24.23 AM.png

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just another update - downloaded and installed Synergy_v2.0.0-beta3_b737-489f59a6.msi and Synergy_v2.0.0-beta3_b658-489f59a6.dmg and the issue remains.

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another update - completely removed Synergy v2 off both my Mac and Windows box and downloaded a fresh installer of 1.8(synergy-v1.8.8-stable-25a8cb2-Windows-x64.msi & synergy-v1.8.8-stable-25a8cb2-MacOSX-x86_64.dmg) to try and get back to a stable build and actually experienced the same issue. started going through firewall logs, etc. since I figured maybe there was a related issue. found some people experiencing the same issue in v1.8.8 so I went down to v1.8.7 on my windows box and voila it works.

 

This info could probably be useful to your devs as whatever they find to fix 1.8 will probably fix v2.

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Hi @Jeff W.. It would be best to wait for the fix our developers are working on since there's an ongoing issue with the v2 Beta right now. ETA will be tomorrow.

11 hours ago, Paul Suarez said:

I'm really sorry for the late reply on this everyone. The whole team is aware of the problem now. Our developers are on the move and confirmed that it'll be fixed tomorrow. Please bear with us on this.;)

 

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I would also like to have the option to hard pick the master in my setup.

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On 8/2/2017 at 7:07 AM, quad_bx said:

I would also like to have the option to hard pick the master in my setup.

We're making it automatic, so you don't have to.

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On 8/4/2017 at 1:08 PM, Nick Bolton said:

We're making it automatic, so you don't have to.

Well, aren't you at least curious why some people would want to hard pick a master? Their usage scenarios, maybe? :)

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