achilles

can not connect to the client successfully

7 posts in this topic

As the enclosed description of the error, the client can not connect to server fluently.

Many different method have tried: Closed the system firewall; closed the software and disconnect the wifi on both computers; changing identifies (server & client), reinstall the softwares

All the efforts failed, I just supposed to make my work simple but on the opposite side, spare so many efforts to understand what happened and wast so much time on it.

I want to have my money refund.

server.png

2017-07-12_131137.png

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Edited by achilles

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Sorry for the late reply on this @achilles. If you'd want to push through the option of having a refund, please send us an email at [email protected] However, if you'd want to have it a try by troubleshooting with us, just let me know. ;)

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Hi, Paul

I have sent an email to your colleague for the refund.

Thanks anyhow for your feedback.

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On 2017/7/13 at 1:21 AM, Paul Suarez said:

Your're welcome @achilles.

Hi, Paul:

It has been 7 work days past since I finished the refund request form, and I did not get any information about the processing of the refund.

Could you help me check that and give me an update

Thanks

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Hi @achilles. Sorry for the late reply on this. Do you still need further help with the refund?

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Hi, Paul :

The refund process has been accomplished. 

Thanks for you help.

 

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