Filibogado

Stuck with "Synergy is Starting" - But does not start on both PCs

4 posts in this topic

I am unable to start Synergy on both computers, a Windows 10 PC and the other a MAC Mini PC.It used to work before when I was using the old version.  It seems the new version program are using obsolete configuration files from a long long time ago when I was still  using an earlier version of Synergy. Also, it keeps telling me I am using an unknown screen name and all kinds of error messages. Please see attached log. Thanks for any help.

[2017-06-14T13:06:14] INFO: watchdog status: error
[2017-06-14T13:08:02] INFO: service command updated
[2017-06-14T13:08:08] INFO: service command updated
[2017-06-14T13:15:55] INFO: service command updated
[2017-06-14T13:21:10] INFO: watchdog status: error
[2017-06-14T13:21:32] INFO: service command updated
[2017-06-14T13:21:54] INFO: service command updated
[2017-06-14T13:22:18] INFO: service command updated
[2017-06-14T13:23:59] INFO: watchdog status: error
[2017-06-14T13:29:04] INFO: service command updated
[2017-06-14T16:22:10] INFO: watchdog status: error
[2017-06-14T16:22:12] INFO: watchdog status: error
[2017-06-14T16:22:42] INFO: service command updated
[2017-06-15T06:02:59] INFO: using last known command: "C:/Program Files/Synergy/synergys.exe" -f --no-tray --debug INFO --name DESKTOP-A8CRB96 --ipc --stop-on-desk-switch --enable-drag-drop --enable-crypto --profile-dir "C:\Users\Fernando Tonolete\AppData\Local" -c "C:/Users/FERNAN~1/AppData/Local/Temp/qt_temp.Ya8700" --address :24800 --serial-key 7B76313B70726F3B6665726E616E646F20746F6E6F6C6574653B313B746F6E6F6C6574652E6C617740676D61696C2E636F6D3B3B303B307D
[2017-06-15T06:02:59] INFO: service command updated
[2017-06-15T06:02:59] INFO: starting new process
[2017-06-15T06:03:00] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:00] INFO: starting new process
[2017-06-15T06:03:05] INFO: drag and drop enabled


[2017-06-15T06:03:05] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:03:05] WARNING: detected application not running, pid=3764
[2017-06-15T06:03:06] INFO: backing off, wait=2s, failures=1
[2017-06-15T06:03:08] INFO: starting new process
[2017-06-15T06:03:08] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:08] INFO: starting new process
[2017-06-15T06:03:08] INFO: drag and drop enabled


[2017-06-15T06:03:08] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:03:09] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:09] INFO: backing off, wait=4s, failures=2
[2017-06-15T06:03:13] INFO: starting new process
[2017-06-15T06:03:14] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:14] INFO: starting new process
[2017-06-15T06:03:15] INFO: drag and drop enabled


[2017-06-15T06:03:15] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:15] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:15] INFO: backing off, wait=6s, failures=3
[2017-06-15T06:03:21] INFO: starting new process
[2017-06-15T06:03:21] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:21] INFO: starting new process
[2017-06-15T06:03:22] INFO: drag and drop enabled


[2017-06-15T06:03:22] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:23] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:23] INFO: backing off, wait=8s, failures=4
[2017-06-15T06:03:31] INFO: starting new process
[2017-06-15T06:03:31] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:31] INFO: starting new process
[2017-06-15T06:03:31] INFO: drag and drop enabled


[2017-06-15T06:03:31] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:32] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:32] INFO: backing off, wait=10s, failures=5
[2017-06-15T06:03:42] INFO: starting new process
[2017-06-15T06:03:43] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:43] INFO: starting new process
[2017-06-15T06:03:43] INFO: drag and drop enabled


[2017-06-15T06:03:43] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:44] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:44] INFO: backing off, wait=10s, failures=6
[2017-06-15T06:03:54] INFO: starting new process
[2017-06-15T06:03:54] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:54] INFO: starting new process
[2017-06-15T06:03:54] INFO: drag and drop enabled


[2017-06-15T06:03:54] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:55] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:55] INFO: backing off, wait=10s, failures=7
[2017-06-15T06:04:05] INFO: starting new process
[2017-06-15T06:04:06] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:06] INFO: starting new process
[2017-06-15T06:04:06] INFO: drag and drop enabled


[2017-06-15T06:04:06] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:07] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:07] INFO: backing off, wait=10s, failures=8
[2017-06-15T06:04:17] INFO: starting new process
[2017-06-15T06:04:17] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:17] INFO: starting new process
[2017-06-15T06:04:17] INFO: drag and drop enabled


[2017-06-15T06:04:17] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:18] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:18] INFO: backing off, wait=10s, failures=9
[2017-06-15T06:04:28] INFO: starting new process
[2017-06-15T06:04:28] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:28] INFO: starting new process
[2017-06-15T06:04:29] INFO: drag and drop enabled


[2017-06-15T06:04:29] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:30] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:30] INFO: backing off, wait=10s, failures=10
[2017-06-15T06:04:40] INFO: starting new process
[2017-06-15T06:04:40] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:40] INFO: starting new process
[2017-06-15T06:04:40] INFO: drag and drop enabled


[2017-06-15T06:04:40] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:41] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:41] INFO: backing off, wait=10s, failures=11
[2017-06-15T06:04:51] INFO: starting new process
[2017-06-15T06:04:51] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:51] INFO: starting new process
[2017-06-15T06:04:52] INFO: drag and drop enabled


[2017-06-15T06:04:52] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:53] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:53] INFO: backing off, wait=10s, failures=12
[2017-06-15T06:05:03] INFO: starting new process
[2017-06-15T06:05:03] INFO: activeDesktop:Winlogon


[2017-06-15T06:05:03] INFO: starting new process
[2017-06-15T06:05:03] INFO: drag and drop enabled


[2017-06-15T06:05:03] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:05:04] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:04] INFO: backing off, wait=10s, failures=13
[2017-06-15T06:05:14] INFO: starting new process
[2017-06-15T06:05:19] INFO: activeDesktop:Winlogon


[2017-06-15T06:05:19] INFO: starting new process
[2017-06-15T06:05:19] INFO: drag and drop enabled


[2017-06-15T06:05:19] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:05:20] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:20] INFO: backing off, wait=10s, failures=14
[2017-06-15T06:05:30] INFO: starting new process
[2017-06-15T06:05:30] INFO: activeDesktop:Winlogon


[2017-06-15T06:05:30] INFO: starting new process
[2017-06-15T06:05:30] INFO: drag and drop enabled


[2017-06-15T06:05:30] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:05:31] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:31] INFO: backing off, wait=10s, failures=15
[2017-06-15T06:05:41] INFO: starting new process
[2017-06-15T06:05:42] INFO: activeDesktop:Default


[2017-06-15T06:05:42] INFO: starting new process
[2017-06-15T06:05:43] INFO: drag and drop enabled


[2017-06-15T06:05:43] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:05:44] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:44] INFO: backing off, wait=10s, failures=16
[2017-06-15T06:05:54] INFO: starting new process
[2017-06-15T06:05:54] INFO: activeDesktop:Default


[2017-06-15T06:05:54] INFO: starting new process
[2017-06-15T06:05:55] INFO: drag and drop enabled


[2017-06-15T06:05:55] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:05:55] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:55] INFO: backing off, wait=10s, failures=17
[2017-06-15T06:06:05] INFO: starting new process
[2017-06-15T06:06:29] INFO: starting new process
[2017-06-15T06:06:30] INFO: activeDesktop:Default


[2017-06-15T06:06:34] INFO: drag and drop enabled


[2017-06-15T06:06:34] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:06:34] WARNING: detected application not running, pid=7060
[2017-06-15T06:06:35] INFO: backing off, wait=2s, failures=1
[2017-06-15T06:06:37] INFO: starting new process
[2017-06-15T06:06:46] INFO: starting new process
[2017-06-15T06:06:47] INFO: activeDesktop:Default


[2017-06-15T06:06:48] INFO: drag and drop enabled


[2017-06-15T06:06:48] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:06:48] WARNING: detected application not running, pid=9548
[2017-06-15T06:06:49] INFO: backing off, wait=2s, failures=1
[2017-06-15T06:06:51] INFO: starting new process
[2017-06-15T06:06:52] INFO: starting new process
[2017-06-15T06:06:55] INFO: activeDesktop:Default


[2017-06-15T06:06:55] INFO: drag and drop enabled


[2017-06-15T06:06:55] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:06:56] WARNING: detected application not running, pid=10204
[2017-06-15T06:06:57] INFO: backing off, wait=2s, failures=1
[2017-06-15T06:06:59] INFO: starting new process
[2017-06-15T06:06:59] INFO: starting new process
[2017-06-15T06:06:59] INFO: activeDesktop:Default


[2017-06-15T06:07:00] INFO: drag and drop enabled


[2017-06-15T06:07:00] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:00] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:00] INFO: backing off, wait=4s, failures=2
[2017-06-15T06:07:05] INFO: starting new process
[2017-06-15T06:07:05] INFO: starting new process
[2017-06-15T06:07:05] INFO: activeDesktop:Default


[2017-06-15T06:07:05] INFO: drag and drop enabled


[2017-06-15T06:07:05] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:06] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:06] INFO: backing off, wait=6s, failures=3
[2017-06-15T06:07:12] INFO: starting new process
[2017-06-15T06:07:14] INFO: starting new process
[2017-06-15T06:07:14] INFO: activeDesktop:Default


[2017-06-15T06:07:14] INFO: drag and drop enabled


[2017-06-15T06:07:14] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:07:15] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:15] INFO: backing off, wait=8s, failures=4
[2017-06-15T06:07:23] INFO: starting new process
[2017-06-15T06:07:23] INFO: starting new process
[2017-06-15T06:07:23] INFO: activeDesktop:Default


[2017-06-15T06:07:24] INFO: drag and drop enabled


[2017-06-15T06:07:24] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:24] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:24] INFO: backing off, wait=10s, failures=5
[2017-06-15T06:07:34] INFO: starting new process
[2017-06-15T06:07:35] INFO: starting new process
[2017-06-15T06:07:35] INFO: activeDesktop:Default


[2017-06-15T06:07:35] INFO: drag and drop enabled


[2017-06-15T06:07:35] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:07:36] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:36] INFO: backing off, wait=10s, failures=6
[2017-06-15T06:07:46] INFO: starting new process
[2017-06-15T06:07:46] INFO: starting new process
[2017-06-15T06:07:46] INFO: activeDesktop:Default


[2017-06-15T06:07:46] INFO: drag and drop enabled


[2017-06-15T06:07:46] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:47] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:47] INFO: backing off, wait=10s, failures=7
[2017-06-15T06:07:57] INFO: starting new process
[2017-06-15T06:07:57] INFO: starting new process
[2017-06-15T06:07:58] INFO: activeDesktop:Default


[2017-06-15T06:07:58] INFO: drag and drop enabled


[2017-06-15T06:07:58] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:58] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:58] INFO: backing off, wait=10s, failures=8
[2017-06-15T06:08:08] INFO: starting new process
[2017-06-15T06:08:08] INFO: starting new process
[2017-06-15T06:08:09] INFO: activeDesktop:Default


[2017-06-15T06:08:09] INFO: drag and drop enabled


[2017-06-15T06:08:09] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:10] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:10] INFO: backing off, wait=10s, failures=9
[2017-06-15T06:08:20] INFO: starting new process
[2017-06-15T06:08:20] INFO: starting new process
[2017-06-15T06:08:20] INFO: activeDesktop:Default


[2017-06-15T06:08:20] INFO: drag and drop enabled


[2017-06-15T06:08:20] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:21] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:21] INFO: backing off, wait=10s, failures=10
[2017-06-15T06:08:31] INFO: starting new process
[2017-06-15T06:08:31] INFO: starting new process
[2017-06-15T06:08:31] INFO: activeDesktop:Default


[2017-06-15T06:08:32] INFO: drag and drop enabled


[2017-06-15T06:08:32] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:32] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:32] INFO: backing off, wait=10s, failures=11
[2017-06-15T06:08:42] INFO: starting new process
[2017-06-15T06:08:42] INFO: starting new process
[2017-06-15T06:08:43] INFO: activeDesktop:Default


[2017-06-15T06:08:43] INFO: drag and drop enabled


[2017-06-15T06:08:43] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:44] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:44] INFO: backing off, wait=10s, failures=12
[2017-06-15T06:08:54] INFO: starting new process
[2017-06-15T06:08:54] INFO: starting new process
[2017-06-15T06:08:54] INFO: activeDesktop:Default


[2017-06-15T06:08:54] INFO: drag and drop enabled


[2017-06-15T06:08:54] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:55] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:55] INFO: backing off, wait=10s, failures=13
[2017-06-15T06:09:05] INFO: starting new process
[2017-06-15T06:09:05] INFO: starting new process
[2017-06-15T06:09:05] INFO: activeDesktop:Default


[2017-06-15T06:09:05] INFO: drag and drop enabled


[2017-06-15T06:09:05] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:06] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:06] INFO: backing off, wait=10s, failures=14
[2017-06-15T06:09:16] INFO: starting new process
[2017-06-15T06:09:16] INFO: starting new process
[2017-06-15T06:09:17] INFO: activeDesktop:Default


[2017-06-15T06:09:17] INFO: drag and drop enabled


[2017-06-15T06:09:17] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:18] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:18] INFO: backing off, wait=10s, failures=15
[2017-06-15T06:09:28] INFO: starting new process
[2017-06-15T06:09:28] INFO: starting new process
[2017-06-15T06:09:28] INFO: activeDesktop:Default


[2017-06-15T06:09:28] INFO: drag and drop enabled


[2017-06-15T06:09:28] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:29] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:29] INFO: backing off, wait=10s, failures=16
[2017-06-15T06:09:39] INFO: starting new process
[2017-06-15T06:09:39] INFO: starting new process
[2017-06-15T06:09:39] INFO: activeDesktop:Default


[2017-06-15T06:09:39] INFO: drag and drop enabled


[2017-06-15T06:09:39] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:40] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:40] INFO: backing off, wait=10s, failures=17
[2017-06-15T06:09:50] INFO: starting new process
[2017-06-15T06:09:50] INFO: starting new process
[2017-06-15T06:09:50] INFO: activeDesktop:Default


[2017-06-15T06:09:51] INFO: drag and drop enabled


[2017-06-15T06:09:51] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:51] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:51] INFO: backing off, wait=10s, failures=18
[2017-06-15T06:10:01] INFO: starting new process
[2017-06-15T06:10:02] INFO: starting new process
[2017-06-15T06:10:02] INFO: activeDesktop:Default


[2017-06-15T06:10:02] INFO: drag and drop enabled


[2017-06-15T06:10:02] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:03] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:03] INFO: backing off, wait=10s, failures=19
[2017-06-15T06:10:13] INFO: starting new process
[2017-06-15T06:10:13] INFO: starting new process
[2017-06-15T06:10:13] INFO: activeDesktop:Default


[2017-06-15T06:10:13] INFO: drag and drop enabled


[2017-06-15T06:10:13] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:14] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:14] INFO: backing off, wait=10s, failures=20
[2017-06-15T06:10:24] INFO: starting new process
[2017-06-15T06:10:24] INFO: starting new process
[2017-06-15T06:10:24] INFO: activeDesktop:Default


[2017-06-15T06:10:25] INFO: drag and drop enabled


[2017-06-15T06:10:25] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:25] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:25] INFO: backing off, wait=10s, failures=21
[2017-06-15T06:10:35] INFO: starting new process
[2017-06-15T06:10:36] INFO: starting new process
[2017-06-15T06:10:36] INFO: activeDesktop:Default


[2017-06-15T06:10:36] INFO: drag and drop enabled


[2017-06-15T06:10:36] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:37] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:37] INFO: backing off, wait=10s, failures=22
[2017-06-15T06:10:47] INFO: starting new process
[2017-06-15T06:10:47] INFO: starting new process
[2017-06-15T06:10:47] INFO: activeDesktop:Default


[2017-06-15T06:10:47] INFO: drag and drop enabled


[2017-06-15T06:10:47] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:48] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:48] INFO: backing off, wait=10s, failures=23
[2017-06-15T06:10:58] INFO: starting new process
[2017-06-15T06:10:58] INFO: starting new process
[2017-06-15T06:10:58] INFO: activeDesktop:Default


[2017-06-15T06:10:59] INFO: drag and drop enabled


[2017-06-15T06:10:59] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:10:59] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:59] INFO: backing off, wait=10s, failures=24
[2017-06-15T06:11:09] INFO: starting new process
[2017-06-15T06:11:10] INFO: starting new process
[2017-06-15T06:11:10] INFO: activeDesktop:Default


[2017-06-15T06:11:10] INFO: drag and drop enabled


[2017-06-15T06:11:10] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:11:11] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:11] INFO: backing off, wait=10s, failures=25
[2017-06-15T06:11:21] INFO: starting new process
[2017-06-15T06:11:21] INFO: starting new process
[2017-06-15T06:11:21] INFO: activeDesktop:Default


[2017-06-15T06:11:21] INFO: drag and drop enabled


[2017-06-15T06:11:21] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:11:22] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:22] INFO: backing off, wait=10s, failures=26
[2017-06-15T06:11:32] INFO: starting new process
[2017-06-15T06:11:32] INFO: starting new process
[2017-06-15T06:11:32] INFO: activeDesktop:Default


[2017-06-15T06:11:32] INFO: drag and drop enabled


[2017-06-15T06:11:32] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:11:33] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:33] INFO: backing off, wait=10s, failures=27
[2017-06-15T06:11:43] INFO: starting new process
[2017-06-15T06:11:47] INFO: starting new process
[2017-06-15T06:11:47] INFO: activeDesktop:Default


[2017-06-15T06:11:47] INFO: drag and drop enabled


[2017-06-15T06:11:47] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:11:48] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:48] INFO: backing off, wait=10s, failures=28
[2017-06-15T06:11:58] INFO: starting new process
[2017-06-15T06:11:58] INFO: starting new process
[2017-06-15T06:11:58] INFO: activeDesktop:Default


[2017-06-15T06:11:59] INFO: drag and drop enabled


[2017-06-15T06:11:59] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:11:59] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:59] INFO: backing off, wait=10s, failures=29
[2017-06-15T06:11:59] INFO: watchdog status: error
[2017-06-15T06:12:09] INFO: starting new process
[2017-06-15T06:12:09] INFO: starting new process
[2017-06-15T06:12:09] INFO: activeDesktop:Default


[2017-06-15T06:12:10] INFO: drag and drop enabled


[2017-06-15T06:12:10] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:10] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:10] INFO: backing off, wait=10s, failures=30
[2017-06-15T06:12:20] INFO: starting new process
[2017-06-15T06:12:20] INFO: starting new process
[2017-06-15T06:12:21] INFO: activeDesktop:Default


[2017-06-15T06:12:21] INFO: drag and drop enabled


[2017-06-15T06:12:21] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:22] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:22] INFO: backing off, wait=10s, failures=31
[2017-06-15T06:12:32] INFO: starting new process
[2017-06-15T06:12:32] INFO: starting new process
[2017-06-15T06:12:32] INFO: activeDesktop:Default


[2017-06-15T06:12:32] INFO: drag and drop enabled


[2017-06-15T06:12:32] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:33] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:33] INFO: backing off, wait=10s, failures=32
[2017-06-15T06:12:43] INFO: starting new process
[2017-06-15T06:12:43] INFO: starting new process
[2017-06-15T06:12:43] INFO: activeDesktop:Default


[2017-06-15T06:12:44] INFO: drag and drop enabled


[2017-06-15T06:12:44] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:44] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:44] INFO: backing off, wait=10s, failures=33
[2017-06-15T06:12:54] INFO: starting new process
[2017-06-15T06:12:54] INFO: starting new process
[2017-06-15T06:12:55] INFO: activeDesktop:Default


[2017-06-15T06:12:55] INFO: drag and drop enabled


[2017-06-15T06:12:55] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:56] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:56] INFO: backing off, wait=10s, failures=34
[2017-06-15T06:13:06] INFO: starting new process
[2017-06-15T06:13:06] INFO: starting new process
[2017-06-15T06:13:06] INFO: activeDesktop:Default


[2017-06-15T06:13:06] INFO: drag and drop enabled


[2017-06-15T06:13:06] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:07] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:07] INFO: backing off, wait=10s, failures=35
[2017-06-15T06:13:17] INFO: starting new process
[2017-06-15T06:13:17] INFO: starting new process
[2017-06-15T06:13:17] INFO: activeDesktop:Default


[2017-06-15T06:13:17] INFO: drag and drop enabled


[2017-06-15T06:13:17] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:18] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:18] INFO: backing off, wait=10s, failures=36
[2017-06-15T06:13:28] INFO: starting new process
[2017-06-15T06:13:28] INFO: starting new process
[2017-06-15T06:13:28] INFO: activeDesktop:Default


[2017-06-15T06:13:29] INFO: drag and drop enabled


[2017-06-15T06:13:29] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:30] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:30] INFO: backing off, wait=10s, failures=37
[2017-06-15T06:13:40] INFO: starting new process
[2017-06-15T06:13:40] INFO: starting new process
[2017-06-15T06:13:40] INFO: activeDesktop:Default


[2017-06-15T06:13:40] INFO: drag and drop enabled


[2017-06-15T06:13:40] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:41] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:41] INFO: backing off, wait=10s, failures=38
[2017-06-15T06:13:51] INFO: starting new process
[2017-06-15T06:13:51] INFO: starting new process
[2017-06-15T06:13:51] INFO: activeDesktop:Default


[2017-06-15T06:13:51] INFO: drag and drop enabled


[2017-06-15T06:13:51] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:52] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:52] INFO: backing off, wait=10s, failures=39
[2017-06-15T06:14:02] INFO: starting new process
[2017-06-15T06:14:02] INFO: starting new process
[2017-06-15T06:14:02] INFO: activeDesktop:Default


[2017-06-15T06:14:03] INFO: drag and drop enabled


[2017-06-15T06:14:03] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:14:03] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:14:03] INFO: backing off, wait=10s, failures=40
[2017-06-15T06:14:13] INFO: starting new process
[2017-06-15T06:14:14] INFO: starting new process
[2017-06-15T06:14:14] INFO: activeDesktop:Default


[2017-06-15T06:14:14] INFO: drag and drop enabled


[2017-06-15T06:14:14] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:14:15] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:14:15] INFO: backing off, wait=10s, failures=41
[2017-06-15T06:14:25] INFO: starting new process
[2017-06-15T06:14:25] INFO: starting new process
[2017-06-15T06:14:25] INFO: activeDesktop:Default


[2017-06-15T06:14:25] INFO: drag and drop enabled


[2017-06-15T06:14:25] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:14:26] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:14:26] INFO: backing off, wait=10s, failures=42
[2017-06-15T06:14:36] INFO: starting new process
[2017-06-15T06:14:36] INFO: starting new process
[2017-06-15T06:14:36] INFO: activeDesktop:Default


[2017-06-15T06:14:37] INFO: drag and drop enabled


[2017-06-15T06:14:37] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:14:37] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:14:37] INFO: backing off, wait=10s, failures=43

 

 

[2017-06-14T13:06:14] INFO: watchdog status: error
[2017-06-14T13:08:02] INFO: service command updated
[2017-06-14T13:08:08] INFO: service command updated
[2017-06-14T13:15:55] INFO: service command updated
[2017-06-14T13:21:10] INFO: watchdog status: error
[2017-06-14T13:21:32] INFO: service command updated
[2017-06-14T13:21:54] INFO: service command updated
[2017-06-14T13:22:18] INFO: service command updated
[2017-06-14T13:23:59] INFO: watchdog status: error
[2017-06-14T13:29:04] INFO: service command updated
[2017-06-14T16:22:10] INFO: watchdog status: error
[2017-06-14T16:22:12] INFO: watchdog status: error
[2017-06-14T16:22:42] INFO: service command updated
[2017-06-15T06:02:59] INFO: using last known command: "C:/Program Files/Synergy/synergys.exe" -f --no-tray --debug INFO --name DESKTOP-A8CRB96 --ipc --stop-on-desk-switch --enable-drag-drop --enable-crypto --profile-dir "C:\Users\Fernando Tonolete\AppData\Local" -c "C:/Users/FERNAN~1/AppData/Local/Temp/qt_temp.Ya8700" --address :24800 --serial-key 7B76313B70726F3B6665726E616E646F20746F6E6F6C6574653B313B746F6E6F6C6574652E6C617740676D61696C2E636F6D3B3B303B307D
[2017-06-15T06:02:59] INFO: service command updated
[2017-06-15T06:02:59] INFO: starting new process
[2017-06-15T06:03:00] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:00] INFO: starting new process
[2017-06-15T06:03:05] INFO: drag and drop enabled


[2017-06-15T06:03:05] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:03:05] WARNING: detected application not running, pid=3764
[2017-06-15T06:03:06] INFO: backing off, wait=2s, failures=1
[2017-06-15T06:03:08] INFO: starting new process
[2017-06-15T06:03:08] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:08] INFO: starting new process
[2017-06-15T06:03:08] INFO: drag and drop enabled


[2017-06-15T06:03:08] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:03:09] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:09] INFO: backing off, wait=4s, failures=2
[2017-06-15T06:03:13] INFO: starting new process
[2017-06-15T06:03:14] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:14] INFO: starting new process
[2017-06-15T06:03:15] INFO: drag and drop enabled


[2017-06-15T06:03:15] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:15] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:15] INFO: backing off, wait=6s, failures=3
[2017-06-15T06:03:21] INFO: starting new process
[2017-06-15T06:03:21] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:21] INFO: starting new process
[2017-06-15T06:03:22] INFO: drag and drop enabled


[2017-06-15T06:03:22] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:23] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:23] INFO: backing off, wait=8s, failures=4
[2017-06-15T06:03:31] INFO: starting new process
[2017-06-15T06:03:31] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:31] INFO: starting new process
[2017-06-15T06:03:31] INFO: drag and drop enabled


[2017-06-15T06:03:31] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:32] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:32] INFO: backing off, wait=10s, failures=5
[2017-06-15T06:03:42] INFO: starting new process
[2017-06-15T06:03:43] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:43] INFO: starting new process
[2017-06-15T06:03:43] INFO: drag and drop enabled


[2017-06-15T06:03:43] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:44] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:44] INFO: backing off, wait=10s, failures=6
[2017-06-15T06:03:54] INFO: starting new process
[2017-06-15T06:03:54] INFO: activeDesktop:Winlogon


[2017-06-15T06:03:54] INFO: starting new process
[2017-06-15T06:03:54] INFO: drag and drop enabled


[2017-06-15T06:03:54] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:03:55] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:03:55] INFO: backing off, wait=10s, failures=7
[2017-06-15T06:04:05] INFO: starting new process
[2017-06-15T06:04:06] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:06] INFO: starting new process
[2017-06-15T06:04:06] INFO: drag and drop enabled


[2017-06-15T06:04:06] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:07] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:07] INFO: backing off, wait=10s, failures=8
[2017-06-15T06:04:17] INFO: starting new process
[2017-06-15T06:04:17] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:17] INFO: starting new process
[2017-06-15T06:04:17] INFO: drag and drop enabled


[2017-06-15T06:04:17] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:18] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:18] INFO: backing off, wait=10s, failures=9
[2017-06-15T06:04:28] INFO: starting new process
[2017-06-15T06:04:28] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:28] INFO: starting new process
[2017-06-15T06:04:29] INFO: drag and drop enabled


[2017-06-15T06:04:29] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:30] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:30] INFO: backing off, wait=10s, failures=10
[2017-06-15T06:04:40] INFO: starting new process
[2017-06-15T06:04:40] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:40] INFO: starting new process
[2017-06-15T06:04:40] INFO: drag and drop enabled


[2017-06-15T06:04:40] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:41] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:41] INFO: backing off, wait=10s, failures=11
[2017-06-15T06:04:51] INFO: starting new process
[2017-06-15T06:04:51] INFO: activeDesktop:Winlogon


[2017-06-15T06:04:51] INFO: starting new process
[2017-06-15T06:04:52] INFO: drag and drop enabled


[2017-06-15T06:04:52] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:04:53] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:04:53] INFO: backing off, wait=10s, failures=12
[2017-06-15T06:05:03] INFO: starting new process
[2017-06-15T06:05:03] INFO: activeDesktop:Winlogon


[2017-06-15T06:05:03] INFO: starting new process
[2017-06-15T06:05:03] INFO: drag and drop enabled


[2017-06-15T06:05:03] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:05:04] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:04] INFO: backing off, wait=10s, failures=13
[2017-06-15T06:05:14] INFO: starting new process
[2017-06-15T06:05:19] INFO: activeDesktop:Winlogon


[2017-06-15T06:05:19] INFO: starting new process
[2017-06-15T06:05:19] INFO: drag and drop enabled


[2017-06-15T06:05:19] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:05:20] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:20] INFO: backing off, wait=10s, failures=14
[2017-06-15T06:05:30] INFO: starting new process
[2017-06-15T06:05:30] INFO: activeDesktop:Winlogon


[2017-06-15T06:05:30] INFO: starting new process
[2017-06-15T06:05:30] INFO: drag and drop enabled


[2017-06-15T06:05:30] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:05:31] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:31] INFO: backing off, wait=10s, failures=15
[2017-06-15T06:05:41] INFO: starting new process
[2017-06-15T06:05:42] INFO: activeDesktop:Default


[2017-06-15T06:05:42] INFO: starting new process
[2017-06-15T06:05:43] INFO: drag and drop enabled


[2017-06-15T06:05:43] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:05:44] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:44] INFO: backing off, wait=10s, failures=16
[2017-06-15T06:05:54] INFO: starting new process
[2017-06-15T06:05:54] INFO: activeDesktop:Default


[2017-06-15T06:05:54] INFO: starting new process
[2017-06-15T06:05:55] INFO: drag and drop enabled


[2017-06-15T06:05:55] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:05:55] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:05:55] INFO: backing off, wait=10s, failures=17
[2017-06-15T06:06:05] INFO: starting new process
[2017-06-15T06:06:29] INFO: starting new process
[2017-06-15T06:06:30] INFO: activeDesktop:Default


[2017-06-15T06:06:34] INFO: drag and drop enabled


[2017-06-15T06:06:34] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:06:34] WARNING: detected application not running, pid=7060
[2017-06-15T06:06:35] INFO: backing off, wait=2s, failures=1
[2017-06-15T06:06:37] INFO: starting new process
[2017-06-15T06:06:46] INFO: starting new process
[2017-06-15T06:06:47] INFO: activeDesktop:Default


[2017-06-15T06:06:48] INFO: drag and drop enabled


[2017-06-15T06:06:48] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:06:48] WARNING: detected application not running, pid=9548
[2017-06-15T06:06:49] INFO: backing off, wait=2s, failures=1
[2017-06-15T06:06:51] INFO: starting new process
[2017-06-15T06:06:52] INFO: starting new process
[2017-06-15T06:06:55] INFO: activeDesktop:Default


[2017-06-15T06:06:55] INFO: drag and drop enabled


[2017-06-15T06:06:55] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:06:56] WARNING: detected application not running, pid=10204
[2017-06-15T06:06:57] INFO: backing off, wait=2s, failures=1
[2017-06-15T06:06:59] INFO: starting new process
[2017-06-15T06:06:59] INFO: starting new process
[2017-06-15T06:06:59] INFO: activeDesktop:Default


[2017-06-15T06:07:00] INFO: drag and drop enabled


[2017-06-15T06:07:00] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:00] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:00] INFO: backing off, wait=4s, failures=2
[2017-06-15T06:07:05] INFO: starting new process
[2017-06-15T06:07:05] INFO: starting new process
[2017-06-15T06:07:05] INFO: activeDesktop:Default


[2017-06-15T06:07:05] INFO: drag and drop enabled


[2017-06-15T06:07:05] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:06] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:06] INFO: backing off, wait=6s, failures=3
[2017-06-15T06:07:12] INFO: starting new process
[2017-06-15T06:07:14] INFO: starting new process
[2017-06-15T06:07:14] INFO: activeDesktop:Default


[2017-06-15T06:07:14] INFO: drag and drop enabled


[2017-06-15T06:07:14] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:07:15] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:15] INFO: backing off, wait=8s, failures=4
[2017-06-15T06:07:23] INFO: starting new process
[2017-06-15T06:07:23] INFO: starting new process
[2017-06-15T06:07:23] INFO: activeDesktop:Default


[2017-06-15T06:07:24] INFO: drag and drop enabled


[2017-06-15T06:07:24] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:24] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:24] INFO: backing off, wait=10s, failures=5
[2017-06-15T06:07:34] INFO: starting new process
[2017-06-15T06:07:35] INFO: starting new process
[2017-06-15T06:07:35] INFO: activeDesktop:Default


[2017-06-15T06:07:35] INFO: drag and drop enabled


[2017-06-15T06:07:35] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:07:36] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:36] INFO: backing off, wait=10s, failures=6
[2017-06-15T06:07:46] INFO: starting new process
[2017-06-15T06:07:46] INFO: starting new process
[2017-06-15T06:07:46] INFO: activeDesktop:Default


[2017-06-15T06:07:46] INFO: drag and drop enabled


[2017-06-15T06:07:46] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:47] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:47] INFO: backing off, wait=10s, failures=7
[2017-06-15T06:07:57] INFO: starting new process
[2017-06-15T06:07:57] INFO: starting new process
[2017-06-15T06:07:58] INFO: activeDesktop:Default


[2017-06-15T06:07:58] INFO: drag and drop enabled


[2017-06-15T06:07:58] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:07:58] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:07:58] INFO: backing off, wait=10s, failures=8
[2017-06-15T06:08:08] INFO: starting new process
[2017-06-15T06:08:08] INFO: starting new process
[2017-06-15T06:08:09] INFO: activeDesktop:Default


[2017-06-15T06:08:09] INFO: drag and drop enabled


[2017-06-15T06:08:09] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:10] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:10] INFO: backing off, wait=10s, failures=9
[2017-06-15T06:08:20] INFO: starting new process
[2017-06-15T06:08:20] INFO: starting new process
[2017-06-15T06:08:20] INFO: activeDesktop:Default


[2017-06-15T06:08:20] INFO: drag and drop enabled


[2017-06-15T06:08:20] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:21] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:21] INFO: backing off, wait=10s, failures=10
[2017-06-15T06:08:31] INFO: starting new process
[2017-06-15T06:08:31] INFO: starting new process
[2017-06-15T06:08:31] INFO: activeDesktop:Default


[2017-06-15T06:08:32] INFO: drag and drop enabled


[2017-06-15T06:08:32] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:32] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:32] INFO: backing off, wait=10s, failures=11
[2017-06-15T06:08:42] INFO: starting new process
[2017-06-15T06:08:42] INFO: starting new process
[2017-06-15T06:08:43] INFO: activeDesktop:Default


[2017-06-15T06:08:43] INFO: drag and drop enabled


[2017-06-15T06:08:43] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:44] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:44] INFO: backing off, wait=10s, failures=12
[2017-06-15T06:08:54] INFO: starting new process
[2017-06-15T06:08:54] INFO: starting new process
[2017-06-15T06:08:54] INFO: activeDesktop:Default


[2017-06-15T06:08:54] INFO: drag and drop enabled


[2017-06-15T06:08:54] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:08:55] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:08:55] INFO: backing off, wait=10s, failures=13
[2017-06-15T06:09:05] INFO: starting new process
[2017-06-15T06:09:05] INFO: starting new process
[2017-06-15T06:09:05] INFO: activeDesktop:Default


[2017-06-15T06:09:05] INFO: drag and drop enabled


[2017-06-15T06:09:05] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:06] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:06] INFO: backing off, wait=10s, failures=14
[2017-06-15T06:09:16] INFO: starting new process
[2017-06-15T06:09:16] INFO: starting new process
[2017-06-15T06:09:17] INFO: activeDesktop:Default


[2017-06-15T06:09:17] INFO: drag and drop enabled


[2017-06-15T06:09:17] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:18] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:18] INFO: backing off, wait=10s, failures=15
[2017-06-15T06:09:28] INFO: starting new process
[2017-06-15T06:09:28] INFO: starting new process
[2017-06-15T06:09:28] INFO: activeDesktop:Default


[2017-06-15T06:09:28] INFO: drag and drop enabled


[2017-06-15T06:09:28] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:29] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:29] INFO: backing off, wait=10s, failures=16
[2017-06-15T06:09:39] INFO: starting new process
[2017-06-15T06:09:39] INFO: starting new process
[2017-06-15T06:09:39] INFO: activeDesktop:Default


[2017-06-15T06:09:39] INFO: drag and drop enabled


[2017-06-15T06:09:39] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:40] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:40] INFO: backing off, wait=10s, failures=17
[2017-06-15T06:09:50] INFO: starting new process
[2017-06-15T06:09:50] INFO: starting new process
[2017-06-15T06:09:50] INFO: activeDesktop:Default


[2017-06-15T06:09:51] INFO: drag and drop enabled


[2017-06-15T06:09:51] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:09:51] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:09:51] INFO: backing off, wait=10s, failures=18
[2017-06-15T06:10:01] INFO: starting new process
[2017-06-15T06:10:02] INFO: starting new process
[2017-06-15T06:10:02] INFO: activeDesktop:Default


[2017-06-15T06:10:02] INFO: drag and drop enabled


[2017-06-15T06:10:02] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:03] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:03] INFO: backing off, wait=10s, failures=19
[2017-06-15T06:10:13] INFO: starting new process
[2017-06-15T06:10:13] INFO: starting new process
[2017-06-15T06:10:13] INFO: activeDesktop:Default


[2017-06-15T06:10:13] INFO: drag and drop enabled


[2017-06-15T06:10:13] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:14] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:14] INFO: backing off, wait=10s, failures=20
[2017-06-15T06:10:24] INFO: starting new process
[2017-06-15T06:10:24] INFO: starting new process
[2017-06-15T06:10:24] INFO: activeDesktop:Default


[2017-06-15T06:10:25] INFO: drag and drop enabled


[2017-06-15T06:10:25] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:25] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:25] INFO: backing off, wait=10s, failures=21
[2017-06-15T06:10:35] INFO: starting new process
[2017-06-15T06:10:36] INFO: starting new process
[2017-06-15T06:10:36] INFO: activeDesktop:Default


[2017-06-15T06:10:36] INFO: drag and drop enabled


[2017-06-15T06:10:36] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:37] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:37] INFO: backing off, wait=10s, failures=22
[2017-06-15T06:10:47] INFO: starting new process
[2017-06-15T06:10:47] INFO: starting new process
[2017-06-15T06:10:47] INFO: activeDesktop:Default


[2017-06-15T06:10:47] INFO: drag and drop enabled


[2017-06-15T06:10:47] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:10:48] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:48] INFO: backing off, wait=10s, failures=23
[2017-06-15T06:10:58] INFO: starting new process
[2017-06-15T06:10:58] INFO: starting new process
[2017-06-15T06:10:58] INFO: activeDesktop:Default


[2017-06-15T06:10:59] INFO: drag and drop enabled


[2017-06-15T06:10:59] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:10:59] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:10:59] INFO: backing off, wait=10s, failures=24
[2017-06-15T06:11:09] INFO: starting new process
[2017-06-15T06:11:10] INFO: starting new process
[2017-06-15T06:11:10] INFO: activeDesktop:Default


[2017-06-15T06:11:10] INFO: drag and drop enabled


[2017-06-15T06:11:10] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:11:11] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:11] INFO: backing off, wait=10s, failures=25
[2017-06-15T06:11:21] INFO: starting new process
[2017-06-15T06:11:21] INFO: starting new process
[2017-06-15T06:11:21] INFO: activeDesktop:Default


[2017-06-15T06:11:21] INFO: drag and drop enabled


[2017-06-15T06:11:21] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:11:22] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:22] INFO: backing off, wait=10s, failures=26
[2017-06-15T06:11:32] INFO: starting new process
[2017-06-15T06:11:32] INFO: starting new process
[2017-06-15T06:11:32] INFO: activeDesktop:Default


[2017-06-15T06:11:32] INFO: drag and drop enabled


[2017-06-15T06:11:32] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:11:33] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:33] INFO: backing off, wait=10s, failures=27
[2017-06-15T06:11:43] INFO: starting new process
[2017-06-15T06:11:47] INFO: starting new process
[2017-06-15T06:11:47] INFO: activeDesktop:Default


[2017-06-15T06:11:47] INFO: drag and drop enabled


[2017-06-15T06:11:47] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:11:48] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:48] INFO: backing off, wait=10s, failures=28
[2017-06-15T06:11:58] INFO: starting new process
[2017-06-15T06:11:58] INFO: starting new process
[2017-06-15T06:11:58] INFO: activeDesktop:Default


[2017-06-15T06:11:59] INFO: drag and drop enabled


[2017-06-15T06:11:59] FATAL: unknown screen name `DESKTOP-A8CRB96'

 

[2017-06-15T06:11:59] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:11:59] INFO: backing off, wait=10s, failures=29
[2017-06-15T06:11:59] INFO: watchdog status: error
[2017-06-15T06:12:09] INFO: starting new process
[2017-06-15T06:12:09] INFO: starting new process
[2017-06-15T06:12:09] INFO: activeDesktop:Default


[2017-06-15T06:12:10] INFO: drag and drop enabled


[2017-06-15T06:12:10] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:10] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:10] INFO: backing off, wait=10s, failures=30
[2017-06-15T06:12:20] INFO: starting new process
[2017-06-15T06:12:20] INFO: starting new process
[2017-06-15T06:12:21] INFO: activeDesktop:Default


[2017-06-15T06:12:21] INFO: drag and drop enabled


[2017-06-15T06:12:21] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:22] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:22] INFO: backing off, wait=10s, failures=31
[2017-06-15T06:12:32] INFO: starting new process
[2017-06-15T06:12:32] INFO: starting new process
[2017-06-15T06:12:32] INFO: activeDesktop:Default


[2017-06-15T06:12:32] INFO: drag and drop enabled


[2017-06-15T06:12:32] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:33] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:33] INFO: backing off, wait=10s, failures=32
[2017-06-15T06:12:43] INFO: starting new process
[2017-06-15T06:12:43] INFO: starting new process
[2017-06-15T06:12:43] INFO: activeDesktop:Default


[2017-06-15T06:12:44] INFO: drag and drop enabled


[2017-06-15T06:12:44] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:44] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:44] INFO: backing off, wait=10s, failures=33
[2017-06-15T06:12:54] INFO: starting new process
[2017-06-15T06:12:54] INFO: starting new process
[2017-06-15T06:12:55] INFO: activeDesktop:Default


[2017-06-15T06:12:55] INFO: drag and drop enabled


[2017-06-15T06:12:55] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:12:56] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:12:56] INFO: backing off, wait=10s, failures=34
[2017-06-15T06:13:06] INFO: starting new process
[2017-06-15T06:13:06] INFO: starting new process
[2017-06-15T06:13:06] INFO: activeDesktop:Default


[2017-06-15T06:13:06] INFO: drag and drop enabled


[2017-06-15T06:13:06] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:07] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:07] INFO: backing off, wait=10s, failures=35
[2017-06-15T06:13:17] INFO: starting new process
[2017-06-15T06:13:17] INFO: starting new process
[2017-06-15T06:13:17] INFO: activeDesktop:Default


[2017-06-15T06:13:17] INFO: drag and drop enabled


[2017-06-15T06:13:17] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:18] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:18] INFO: backing off, wait=10s, failures=36
[2017-06-15T06:13:28] INFO: starting new process
[2017-06-15T06:13:28] INFO: starting new process
[2017-06-15T06:13:28] INFO: activeDesktop:Default


[2017-06-15T06:13:29] INFO: drag and drop enabled


[2017-06-15T06:13:29] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:30] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:30] INFO: backing off, wait=10s, failures=37
[2017-06-15T06:13:40] INFO: starting new process
[2017-06-15T06:13:40] INFO: starting new process
[2017-06-15T06:13:40] INFO: activeDesktop:Default


[2017-06-15T06:13:40] INFO: drag and drop enabled


[2017-06-15T06:13:40] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:41] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:41] INFO: backing off, wait=10s, failures=38
[2017-06-15T06:13:51] INFO: starting new process
[2017-06-15T06:13:51] INFO: starting new process
[2017-06-15T06:13:51] INFO: activeDesktop:Default


[2017-06-15T06:13:51] INFO: drag and drop enabled


[2017-06-15T06:13:51] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:13:52] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:13:52] INFO: backing off, wait=10s, failures=39
[2017-06-15T06:14:02] INFO: starting new process
[2017-06-15T06:14:02] INFO: starting new process
[2017-06-15T06:14:02] INFO: activeDesktop:Default


[2017-06-15T06:14:03] INFO: drag and drop enabled


[2017-06-15T06:14:03] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:14:03] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:14:03] INFO: backing off, wait=10s, failures=40
[2017-06-15T06:14:13] INFO: starting new process
[2017-06-15T06:14:14] INFO: starting new process
[2017-06-15T06:14:14] INFO: activeDesktop:Default


[2017-06-15T06:14:14] INFO: drag and drop enabled


[2017-06-15T06:14:14] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:14:15] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:14:15] INFO: backing off, wait=10s, failures=41
[2017-06-15T06:14:25] INFO: starting new process
[2017-06-15T06:14:25] INFO: starting new process
[2017-06-15T06:14:25] INFO: activeDesktop:Default


[2017-06-15T06:14:25] INFO: drag and drop enabled


[2017-06-15T06:14:25] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:14:26] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:14:26] INFO: backing off, wait=10s, failures=42
[2017-06-15T06:14:36] INFO: starting new process
[2017-06-15T06:14:36] INFO: starting new process
[2017-06-15T06:14:36] INFO: activeDesktop:Default


[2017-06-15T06:14:37] INFO: drag and drop enabled


[2017-06-15T06:14:37] FATAL: unknown screen name `DESKTOP-A8CRB96'


[2017-06-15T06:14:37] ERROR: failed to launch, error: process immediately stopped
[2017-06-15T06:14:37] INFO: backing off, wait=10s, failures=43

 

 

synergyd.log

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It says that "DESKTOP-A8CRB96" is an unknown screen. That could be because it's not added in your server's Server Configuration interface as a screen to represent your client machine. Please add it for it to be recognized. You can refer to Getting started with Synergy knowledge base article for steps on how to configure your machines initially.

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I have followed all the instructions in the knowledge base and I still cannot make both PCs  start Synergy, Both windows just say "Synergy is starting" but nothing happens. I have attached screen shots of my 3 monitors which I wanted to configure as follows:

Server - Windows PC with the screen name of "Desktop-A8CRB96" and IP address of 192.168.1.25" dual display with 2 monitors as shared screen.

Client - MAC PC with the screen name of "Fernandos-Mini.fios-router.home" and IP address of 192.168.1.4

I did not create these screen names. They just auto-populated when I installed Synergy.

I am re-attaching the log file in case you need it.

Could it be that Synergy is confused as to which PC has which IP address?

Please provide solution. Thank you,

 

Fernando Tonolete

 

Configuration.png

PC 1.png

PC 2.png

synergyd.log

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