Rene Rafael

failed to connect to server

10 posts in this topic

Dude Nick, I'm glad you asked :-)

I paid $29 for pro several hours ago and keep getting "failed to connect to server" on my client. Server is a Macbook and client is a Mac Pro.

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Folks,  I don't have time to wait for a product to work that I bought several hours ago and have been debugging ever since.  If I can't get real-time support on just getting this thing up and running, I'm afraid I'm going to need a refund.

 

I truly hope it doesn't come to that but I'm losing a lot of time on a product I expected to work "out of the box".

 

Thanks,

Rene

Edited by Rene Rafael

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Hi @Rene Rafael. Sorry for the late reply. Can you post a screenshot of both machine's Synergy interface and the Server Configuration interface on your server machine?

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Thanks Paul,

I'm attaching the client interface below and will grab the server next.

Screen Shot 2017-06-05 at 1.45.26 PM.png

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Had to reboot my server machine but will post screenshots from that one when it comes up.

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Here's the server interface and configuration screens.

Screen Shot 2017-06-05 at 1.49.13 PM.png

Screen Shot 2017-06-05 at 1.49.46 PM.png

Screen Shot 2017-06-05 at 1.49.54 PM.png

Screen Shot 2017-06-05 at 1.50.01 PM.png

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You need to set each screen beside each one for it to have an entry point for the mouse. You can set it on top, bottom or sides of it as long as it'll have a side where two screens meet.

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and its back.  Was working away and then poof "WARNING: failed to connect to 192.168.1.65:24800" is back and Synergy stopped working

help?

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