Sher

SSL certificate doesn't exist

18 posts in this topic

Just trying to upgrade my Pro subscription on Windows 10. Keep getting message that SSL certificate doesn't exist

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Supplement to original post: I have a Mac mini and a Windows 10.  My first post had the Windows 10 machine as the server.  I switched to make the mac the server and the Windows 10 the client.  I did not auto config the client but used the Server IP.  Now I am getting "failed to verify server certificate fingerprint"

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1 hour ago, Sher said:
Just trying to upgrade my Pro subscription on Windows 10. Keep getting message that SSL certificate doesn't exist

Have you successfully activated both machine's Synergy to Pro version?

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I purchased in July of 2015 and have been using successfully over that time.  Recently I changed keyboards and switched the Windows 10 machine to be the server with the Mac mini as the client.  It worked fine.  But then I decided to upgrade the software which has repeated failed in the past but I want to see if side button support on the mouse is available.  Should I uninstall and reinstall?  Is the SSL the problem?  I think my working version predates that feature. 

 

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I uninstalled the Windows 10 machine and reinstalled.  Still the same "ERROR: failed to verify server certificate fingerprint"

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Solved by turning off SSL on client and server.

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I've experienced the same issue on Mac. Just opened the preferences window and turned off SSL and then switched it back on. This solved it for me.

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I had to switch to 1.x and I am getting the error now after using Synergy without problems for a few weeks. Not sure how to solve it 

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Hello.  I'm getting a missing SSL certificate error too, like mac_user in the previous post.  My backstory is that I had been a 1.x user, then switched to 2.x, then downgraded back to 1.x again when 2.x was rebranded a beta build.

Now I get the following error on the 'server':

INFO: OpenSSL 1.0.2n  7 Dec 2017

ERROR: ssl certificate doesn't exist: /Users/foo/Library/Synergy/SSL/Synergy.pem

And indeed, this cert does not exist.  Do I need to manually regenerate a self-signed cert or something?  Is there any way to force a regen?  All my systems here are running OSX, for what it's worth.

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This is mac_user checking back in ...

I switched from 2.x to 1.x after Symless released a 'beta' build that gave me a few more instability problems that my original 2.x build. After about a week struggling with the 1.x version, I re-installed 2.0.12. However I am still experiencing intermittent 'crashes'.  

However what is also frustrating is that the current version of Synergy that I am using is not available from the system tray menu - also it does not show my Pro license either, so I don't know if something is wrong (as a result of installing various different major versions), or if the new 2.x version just behaves differently.

Perhaps including some 'debug' features with beta builds will help the user community provide information to make synergy better... I would love to provide log files after every crash.  

Also I wonder about the need for 3 separate processes. I see three processes in Activity Monitor (but non seem to have version information associated with them):

synergy-config

synergy-service

synergy-tray 

I think the old version ran as a single process? I could be wrong.

Anyhow, it seems my problem is that the 'tray' cannot re-connect to the 'service' at various times. Sometime I lose connectivity (this morning) when update installers like GPG suite run.

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Yeah, I had many of the same issues and observations:

- It does seem like Synergy 2.x didn't want to have a tray icon, which I found indispensable feature of 1.x for diagnosing issues.  I don't know where it went.

- I've tried to figure out the 3 processes too.  I think the main synergy-service is the one to kill/restart if you're having problems, usually.

- Based on their recommendations I'm not going to work with the 2.x branch anymore until it goes out of beta and back to release version, but that puts me back to figuring out my missing SSL/TLS certificate issue. :(

Hope we can figure this out soon.  Synergy was a big part of my day-to-day workflow and my inability to use it for weeks now has really impacted my productivity at work.

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You might try completely uninstalling, then reinstalling. It seems to be necessary on some transitions between v1 and 2.

 

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On 6/5/2018 at 8:55 PM, Christopher Mann said:

ERROR: ssl certificate doesn't exist: /Users/foo/Library/Synergy/SSL/Synergy.pem

 

Could you try disabling then re-enabling SSL? You can do this from the settings screen.

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Nice!  I was a little skeptical but that did the trick.  I'm back in business.  Thanks, Nick.

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The above (disable/enable) worked for me...thanks!

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Just wanted to chime in and say the same happened to me... disable/enable on the server (host) and then was able to re-establish connection (Pro version running on 2 Macs.)

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