TCM

FATAL: unknown screen name

3 posts in this topic

Hello! 

I am running windows 10 and 7 laptops with one external screen attached to win 10 computer. I am also using F-Secure Freedome VPN and Avast Anti Virus for protection. Synergy installed okay but when I try to run it on the server I get the an error message in the log. The unknown screen name `DESKTOP-12N5KH9' is strange as I don't have such a screen name defined. It used to be this but I changed it. Is it possible that this caused the error?

Can someone help me with this?

Here's the log:

[2017-05-18T08:51:51] INFO: watchdog status: error

[2017-05-18T08:51:58] INFO: starting new process

[2017-05-18T08:51:58] INFO: activeDesktop:Default

[2017-05-18T08:51:58] INFO: starting new process

[2017-05-18T08:51:58] INFO: drag and drop enabled

[2017-05-18T08:51:58] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:51:59] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:51:59] INFO: backing off, wait=10s, failures=27

[2017-05-18T08:52:09] INFO: starting new process

[2017-05-18T08:52:09] INFO: activeDesktop:Default

[2017-05-18T08:52:09] INFO: starting new process

[2017-05-18T08:52:09] INFO: drag and drop enabled

[2017-05-18T08:52:09] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:52:10] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:52:10] INFO: backing off, wait=10s, failures=28

[2017-05-18T08:52:20] INFO: starting new process

[2017-05-18T08:52:20] INFO: activeDesktop:Default

[2017-05-18T08:52:20] INFO: starting new process

[2017-05-18T08:52:20] INFO: drag and drop enabled

[2017-05-18T08:52:20] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:52:21] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:52:21] INFO: backing off, wait=10s, failures=29

[2017-05-18T08:52:31] INFO: starting new process

[2017-05-18T08:52:31] INFO: activeDesktop:Default

[2017-05-18T08:52:31] INFO: starting new process

[2017-05-18T08:52:32] INFO: drag and drop enabled

[2017-05-18T08:52:32] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:52:32] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:52:32] INFO: backing off, wait=10s, failures=30

[2017-05-18T08:52:42] INFO: starting new process

[2017-05-18T08:52:42] INFO: activeDesktop:Default

[2017-05-18T08:52:42] INFO: starting new process

[2017-05-18T08:52:43] INFO: drag and drop enabled

[2017-05-18T08:52:43] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:52:44] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:52:44] INFO: backing off, wait=10s, failures=31

[2017-05-18T08:52:54] INFO: starting new process

[2017-05-18T08:52:54] INFO: activeDesktop:Default

[2017-05-18T08:52:54] INFO: starting new process

[2017-05-18T08:52:54] INFO: drag and drop enabled

[2017-05-18T08:52:54] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:52:55] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:52:55] INFO: backing off, wait=10s, failures=32

[2017-05-18T08:53:05] INFO: starting new process

[2017-05-18T08:53:05] INFO: activeDesktop:Default

[2017-05-18T08:53:05] INFO: starting new process

[2017-05-18T08:53:05] INFO: drag and drop enabled

[2017-05-18T08:53:05] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:53:06] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:53:06] INFO: backing off, wait=10s, failures=33

[2017-05-18T08:53:16] INFO: starting new process

[2017-05-18T08:53:16] INFO: activeDesktop:Default

[2017-05-18T08:53:16] INFO: starting new process

[2017-05-18T08:53:16] INFO: drag and drop enabled

[2017-05-18T08:53:16] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:53:17] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:53:17] INFO: backing off, wait=10s, failures=34

[2017-05-18T08:53:27] INFO: starting new process

[2017-05-18T08:53:27] INFO: activeDesktop:Default

[2017-05-18T08:53:27] INFO: starting new process

[2017-05-18T08:53:27] INFO: drag and drop enabled

[2017-05-18T08:53:27] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:53:28] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:53:28] INFO: backing off, wait=10s, failures=35

[2017-05-18T08:53:38] INFO: starting new process

[2017-05-18T08:53:38] INFO: activeDesktop:Default

[2017-05-18T08:53:38] INFO: starting new process

[2017-05-18T08:53:39] INFO: drag and drop enabled

[2017-05-18T08:53:39] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:53:39] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:53:39] INFO: backing off, wait=10s, failures=36

[2017-05-18T08:53:49] INFO: starting new process

[2017-05-18T08:53:50] INFO: activeDesktop:Default

[2017-05-18T08:53:50] INFO: starting new process

[2017-05-18T08:53:50] INFO: drag and drop enabled

[2017-05-18T08:53:50] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:53:51] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:53:51] INFO: backing off, wait=10s, failures=37

[2017-05-18T08:54:01] INFO: starting new process

[2017-05-18T08:54:01] INFO: activeDesktop:Default

[2017-05-18T08:54:01] INFO: starting new process

[2017-05-18T08:54:01] INFO: drag and drop enabled

[2017-05-18T08:54:01] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:54:02] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:54:02] INFO: backing off, wait=10s, failures=38

[2017-05-18T08:54:12] INFO: starting new process

[2017-05-18T08:54:12] INFO: activeDesktop:Default

[2017-05-18T08:54:12] INFO: starting new process

[2017-05-18T08:54:12] INFO: drag and drop enabled

[2017-05-18T08:54:12] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:54:13] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:54:13] INFO: backing off, wait=10s, failures=39

[2017-05-18T08:54:23] INFO: starting new process

[2017-05-18T08:54:23] INFO: activeDesktop:Default

[2017-05-18T08:54:23] INFO: starting new process

[2017-05-18T08:54:23] INFO: drag and drop enabled

[2017-05-18T08:54:23] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:54:24] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:54:24] INFO: backing off, wait=10s, failures=40

[2017-05-18T08:54:34] INFO: starting new process

[2017-05-18T08:54:34] INFO: activeDesktop:Default

[2017-05-18T08:54:34] INFO: starting new process

[2017-05-18T08:54:35] INFO: drag and drop enabled

[2017-05-18T08:54:35] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:54:35] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:54:35] INFO: backing off, wait=10s, failures=41

[2017-05-18T08:54:45] INFO: starting new process

[2017-05-18T08:54:46] INFO: activeDesktop:Default

[2017-05-18T08:54:46] INFO: starting new process

[2017-05-18T08:54:46] INFO: drag and drop enabled

[2017-05-18T08:54:46] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:54:47] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:54:47] INFO: backing off, wait=10s, failures=42

[2017-05-18T08:54:57] INFO: starting new process

[2017-05-18T08:54:57] INFO: activeDesktop:Default

[2017-05-18T08:54:57] INFO: starting new process

[2017-05-18T08:54:57] INFO: drag and drop enabled

[2017-05-18T08:54:57] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:54:58] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:54:58] INFO: backing off, wait=10s, failures=43

[2017-05-18T08:55:08] INFO: starting new process

[2017-05-18T08:55:08] INFO: activeDesktop:Default

[2017-05-18T08:55:08] INFO: starting new process

[2017-05-18T08:55:08] INFO: drag and drop enabled

[2017-05-18T08:55:08] FATAL: unknown screen name `DESKTOP-12N5KH9'

[2017-05-18T08:55:09] ERROR: failed to launch, error: process immediately stopped

[2017-05-18T08:55:09] INFO: backing off, wait=10s, failures=44

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Got it sorted. I reinstalled the software and now Synergy works just fine. 

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On 5/18/2017 at 2:36 PM, TCM said:

Got it sorted. I reinstalled the software and now Synergy works just fine. 

Thanks for the update on this @TCM.

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