Jmp6885

Refund

6 posts in this topic

I bought Synergy not to long ago. Due to mouse scroll issues, and hyper sensitivity on clients I've realized Synergy will not work for me.  I've googled and looked around, but i haven't found any information on how to get a refund.  Am i out of luck, or who can i contact?

Thanks.

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I am having the same issue! Server is MacBook Pro and 2 clients are Linux and Mac Server and sometimes another Linux box. Mouse scrolling does not work on any of the clients! Only the Synergy server does mouse scrolling work. I do not have any Logitech software installed nor have I ever. I have tried Logitech mouse, Microsoft mouse, Magic Mouse, track pads etc and all have the same issue where mouse scrolling only works on the server. Copy and paste work fine. Left and right click work fine, its just mouse scrolling that does not work!

From what I am seeing when I Google this issue this is a pretty common issue, THUS why hasn't this issue been resolved/fixed?!? If it cannot be resolved/fixed then I want a refund and I will switch back over to a KVM for at least it works!

Very disappointed! To only have support via this forum is just plain terrible service! Used to be a big fan of this software for I liked being able to manage numerous machines without the need of a KVM. Was going to pitch the software to our CIO for 40+ servers but not till this is fixed!

Ugh... such a disappointment!

 

I would like a REFUND as well.

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Hi @SinisterOne. You can send us an email at [email protected] for us to start processing it. 

If you want to give it another shot though, try disabling smooth scrolling on your Mac machine. Based on what I've read online, Linux does not support smooth scrolling. It could possibly be the reason why it won't work for Linux.

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scrolling does not even work on my other Mac that is running as a client. think i'll just request a refund. thanks

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