Ben B

Drag and Drop issues

1 post in this topic

Posting this with my own setup, in the aim that we can resolve this issue.

Drag and drop between any of my machines does not work. My setup is currently...

Server (Ben-PC): Win 10

Client 1 (iMac.Local) : Mac OS 10.12.4

Client 2 (Brix): Win 10

All are auto configured via bonjour. Mouse and keyboard sharing is all working perfectly. I'll post the debug1 logs below of dragging and dropping a file from the server to each of the clients...

Quote

From Server to Win 10 Client

[2017-05-08T09:56:23] DEBUG1: onMouseUp id=1
[2017-05-08T09:56:23] DEBUG1: try to leave "Ben-PC" on up
[2017-05-08T09:56:23] INFO: switch from "Ben-PC" to "Brix" at 491,719
[2017-05-08T09:56:23] INFO: leaving screen
[2017-05-08T09:56:23] DEBUG1: warping cursor to center: +1920, +1080
[2017-05-08T09:56:23] DEBUG1: modifiers on update: 0x2000
[2017-05-08T09:56:23] DEBUG: open clipboard
[2017-05-08T09:56:23] DEBUG: close clipboard
[2017-05-08T09:56:23] DEBUG: ignored screen "Ben-PC" update of clipboard 0 (unchanged)
[2017-05-08T09:56:23] DEBUG: open clipboard
[2017-05-08T09:56:23] DEBUG: close clipboard
[2017-05-08T09:56:23] DEBUG: ignored screen "Ben-PC" update of clipboard 1 (unchanged)
[2017-05-08T09:56:23] DEBUG1: send enter to "Brix", 491,719 27 2000
[2017-05-08T09:56:23] DEBUG1: thread 0x00004c2c exit
[2017-05-08T09:56:26] DEBUG1: event: button release button=1
[2017-05-08T09:56:26] DEBUG1: onMouseUp id=1
[2017-05-08T09:56:26] DEBUG1: send mouse up to "Brix" id=1
[2017-05-08T09:56:26] DEBUG1: thread 0x00003870 entry
[2017-05-08T09:56:26] DEBUG: sending file to client, filename=C:\Users\Ben\Desktop\Service_Details05052017152006.csv
[2017-05-08T09:56:26] DEBUG1: sending file chunk
[2017-05-08T09:56:26] DEBUG1: thread 0x00003870 exit
[2017-05-08T09:56:26] DEBUG1: sending file chunk
[2017-05-08T09:56:26] DEBUG1: sending file chunk

Brix Client Logs..

[2017-05-08T10:05:47] INFO: entering screen
[2017-05-08T10:05:48] ERROR: drop file failed: drop target is empty

From the server to the Mac..

Quote

[2017-05-08T10:00:39] DEBUG1: event: button release button=1
[2017-05-08T10:00:39] DEBUG1: onMouseUp id=1
[2017-05-08T10:00:39] DEBUG1: try to leave "Ben-PC" on left
[2017-05-08T10:00:39] INFO: switch from "Ben-PC" to "iMac.local" at 1919,388
[2017-05-08T10:00:39] INFO: leaving screen
[2017-05-08T10:00:39] DEBUG1: warping cursor to center: +1920, +1080
[2017-05-08T10:00:39] DEBUG1: modifiers on update: 0x2000
[2017-05-08T10:00:39] DEBUG: open clipboard
[2017-05-08T10:00:39] DEBUG: close clipboard
[2017-05-08T10:00:39] DEBUG: ignored screen "Ben-PC" update of clipboard 0 (unchanged)
[2017-05-08T10:00:39] DEBUG: open clipboard
[2017-05-08T10:00:39] DEBUG: close clipboard
[2017-05-08T10:00:39] DEBUG: ignored screen "Ben-PC" update of clipboard 1 (unchanged)
[2017-05-08T10:00:39] DEBUG1: send enter to "iMac.local", 1919,388 37 2000
[2017-05-08T10:00:39] DEBUG: dropped bogus delta motion: -1923,-308
[2017-05-08T10:00:39] DEBUG1: try to leave "iMac.local" on right
[2017-05-08T10:00:39] INFO: switch from "iMac.local" to "Ben-PC" at 1,781
[2017-05-08T10:00:39] DEBUG1: send leave to "iMac.local"
[2017-05-08T10:00:39] INFO: entering screen
[2017-05-08T10:00:40] DEBUG1: try to leave "Ben-PC" on left
[2017-05-08T10:00:40] INFO: switch from "Ben-PC" to "iMac.local" at 1919,390
[2017-05-08T10:00:40] INFO: leaving screen
[2017-05-08T10:00:40] DEBUG1: warping cursor to center: +1920, +1080
[2017-05-08T10:00:40] DEBUG1: modifiers on update: 0x2000
[2017-05-08T10:00:40] DEBUG: open clipboard
[2017-05-08T10:00:40] DEBUG: close clipboard
[2017-05-08T10:00:40] DEBUG: ignored screen "Ben-PC" update of clipboard 0 (unchanged)
[2017-05-08T10:00:40] DEBUG: open clipboard
[2017-05-08T10:00:40] DEBUG: close clipboard
[2017-05-08T10:00:40] DEBUG: ignored screen "Ben-PC" update of clipboard 1 (unchanged)
[2017-05-08T10:00:40] DEBUG1: send enter to "iMac.local", 1919,390 39 2000
[2017-05-08T10:00:40] DEBUG: dropped bogus delta motion: -1922,-295
[2017-05-08T10:00:40] DEBUG1: thread 0x000038f0 exit
[2017-05-08T10:00:42] DEBUG1: event: button release button=1
[2017-05-08T10:00:42] DEBUG1: onMouseUp id=1
[2017-05-08T10:00:42] DEBUG1: send mouse up to "iMac.local" id=1
[2017-05-08T10:00:42] DEBUG1: thread 0x000033f8 entry
[2017-05-08T10:00:42] DEBUG: sending file to client, filename=C:\Users\Ben\Desktop\Service_Details05052017152006.csv
[2017-05-08T10:00:42] DEBUG1: sending file chunk
[2017-05-08T10:00:42] DEBUG1: thread 0x000033f8 exit
[2017-05-08T10:00:42] DEBUG1: sending file chunk
[2017-05-08T10:00:42] DEBUG1: sending file chunk

The Client logs advise...

iMac.Local

2017-05-08 10:00:37.210 synergyc[668:9967] _DPSDiscardEvents: FlushEventsMatchingListFromQueue returned error (-50)
2017-05-08 10:00:40.114 synergyc[668:9967] cocoa drop target: /Users/Ben/Desktop
[2017-05-08T10:01:03] ERROR: drop file failed: drop target is empty

Drag and drop is enabled in the settings on the server.

If you require any more information on configuration or logs, then please let me know.

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