Dave R

Copy + Paste not working

6 posts in this topic

I recently purchased a license so I could get the copy and paste functionality to work on my setup. I've got both the server and the client configured with a key and copy/paste still will not work.

Both client and server are v1.8.7

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Hey there Dave R. We're sorry to hear that. Please provide us the logs so that we can take a look at the details of it.

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[2017-05-03T13:54:40] INFO: screen "box2" grabbed clipboard 0 from "box1"
[2017-05-03T13:54:40] INFO: screen "box2" grabbed clipboard 1 from "box1"
[2017-05-03T13:54:43] INFO: switch from "box2" to "box1" at 3832,0
[2017-05-03T13:54:43] INFO: entering screen
[2017-05-03T13:54:43] ERROR: invalid message from client "BOX2": DCLP
[2017-05-03T13:54:43] NOTE: accepted client connection
[2017-05-03T13:54:43] NOTE: client "box2" has connected
[2017-05-03T13:54:53] INFO: screen "box1" grabbed clipboard 0 from "box2"
[2017-05-03T13:54:53] INFO: screen "box1" grabbed clipboard 1 from "box2"
[2017-05-03T13:54:57] INFO: switch from "box1" to "box2" at -1440,193
[2017-05-03T13:54:57] INFO: leaving screen
[2017-05-03T13:54:57] INFO: screen "box1" updated clipboard 0
[2017-05-03T13:54:57] INFO: screen "box1" updated clipboard 1
[2017-05-03T13:55:11] INFO: switch from "box2" to "box1" at 3804,297
[2017-05-03T13:55:11] INFO: entering screen

This is a snip from the logs, box1 is host, box2 is client, after each "entering screen" event I hit CTRL + V, nothing pasted, tried server to client then client to server. I Did notice this error this time: ERROR: invalid message from client "BOX2": DCLP, If it helps any, server + client are both win10 also.

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[2017-05-03T13:58:11] DEBUG: stopping process
[2017-05-03T13:58:11] INFO: service command updated
[2017-05-03T13:58:12] INFO: process started but command is empty, shutting down
[2017-05-03T13:58:12] INFO: got ipc shutdown message
[2017-05-03T13:58:12] NOTE: disconnecting client "box2"
[2017-05-03T13:58:12] NOTE: disconnecting client "box3"
[2017-05-03T13:58:12] NOTE: client "box3" has disconnected
[2017-05-03T13:58:12] NOTE: accepted client connection
[2017-05-03T13:58:12] NOTE: client "box3" has connected
[2017-05-03T13:58:12] NOTE: client "BOX2" has disconnected
[2017-05-03T13:58:12] NOTE: accepted client connection
[2017-05-03T13:58:12] NOTE: client "box2" has connected
[2017-05-03T13:58:12] DEBUG: starting process
[2017-05-03T13:58:12] INFO: starting server
[2017-05-03T13:58:12] INFO: command: "C:/Program Files/Synergy/synergys.exe" -f --no-tray --debug DEBUG --name BOX1 --ipc --stop-on-desk-switch --enable-drag-drop --profile-dir "C:\Users\zbob\AppData\Local" -c "C:/Users/zbob/Documents/synergy1.sgc" --address :24800 --serial-key 7B76313B62617369633B64617665207269636F3B313B64617665406F7572617765736F6D652E636F6D3B3B303B307D
[2017-05-03T13:58:12] INFO: config file: C:/Users/zbob/Documents/synergy1.sgc
[2017-05-03T13:58:12] INFO: log level: DEBUG
[2017-05-03T13:58:12] INFO: service command updated
[2017-05-03T13:58:15] NOTE: disconnecting client "box2"
[2017-05-03T13:58:15] NOTE: disconnecting client "box3"
[2017-05-03T13:58:15] NOTE: stopped server
[2017-05-03T13:58:15] DEBUG: ipc disconnect, closing stream
[2017-05-03T13:58:15] DEBUG: ipc client disconnected
[2017-05-03T13:58:15] DEBUG: ipc client proxy removed, connected=1
[2017-05-03T13:58:16] INFO: process 744 was shutdown gracefully
[2017-05-03T13:58:16] DEBUG: getting elevated token, elevation required
[2017-05-03T13:58:16] DEBUG: processes in session 1: csrss.exe, winlogon.exe, dwm.exe, nvxdsync.exe, sihost.exe, svchost.exe, taskhostw.exe, RuntimeBroker.exe, explorer.exe, ShellExperienceHost.exe, firefox.exe, firefox.exe, firefox.exe, MSASCuiL.exe, RtkNGUI64.exe, Nahimic2UILauncher.exe, Discord.exe, Nahimic2Svc32.exe, Nahimic2Svc64.exe, Discord.exe, Discord.exe, dllhost.exe, Crossout-D3D9.exe, SkypeHost.exe, SearchUI.exe, synergy.exe, 
[2017-05-03T13:58:16] DEBUG: found winlogon.exe in session 1
[2017-05-03T13:58:16] DEBUG: got token 996, duplicating
[2017-05-03T13:58:16] DEBUG: duplicated, new token: 992
[2017-05-03T13:58:16] INFO: starting new process
[2017-05-03T13:58:16] DEBUG: launched syntool to check active desktop
[2017-05-03T13:58:16] INFO: activeDesktop:Default
[2017-05-03T13:58:16] DEBUG: processes in session 1: csrss.exe, winlogon.exe, dwm.exe, nvxdsync.exe, sihost.exe, svchost.exe, taskhostw.exe, RuntimeBroker.exe, explorer.exe, ShellExperienceHost.exe, firefox.exe, firefox.exe, firefox.exe, MSASCuiL.exe, RtkNGUI64.exe, Nahimic2UILauncher.exe, Discord.exe, Nahimic2Svc32.exe, Nahimic2Svc64.exe, Discord.exe, Discord.exe, dllhost.exe, Crossout-D3D9.exe, SkypeHost.exe, SearchUI.exe, synergy.exe, syntool.exe, conhost.exe, 
[2017-05-03T13:58:16] DEBUG: did not find logonui.exe in session 1
[2017-05-03T13:58:16] DEBUG: getting non-elevated token
[2017-05-03T13:58:16] DEBUG: duplicated, new token: 804
[2017-05-03T13:58:16] INFO: starting new process
[2017-05-03T13:58:16] INFO: drag and drop enabled
[2017-05-03T13:58:16] DEBUG: opening configuration "C:/Users/zbob/Documents/synergy1.sgc"
[2017-05-03T13:58:16] DEBUG: configuration read successfully
[2017-05-03T13:58:16] DEBUG: screen shape: 0,0 3840x1080 (multi-monitor)
[2017-05-03T13:58:16] DEBUG: window is 0x00030062
[2017-05-03T13:58:16] DEBUG: using desktop for drop target: C:\Users\zbob\Desktop
[2017-05-03T13:58:16] DEBUG: adopting new buffer
[2017-05-03T13:58:16] DEBUG: opened display
[2017-05-03T13:58:16] DEBUG: active sides: 6
[2017-05-03T13:58:16] DEBUG: active sides: 6
[2017-05-03T13:58:16] DEBUG: desk Default window is 0x000d03b0
[2017-05-03T13:58:16] DEBUG: switched to desk "Default"
[2017-05-03T13:58:16] DEBUG: desktop is now accessible
[2017-05-03T13:58:16] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1
[2017-05-03T13:58:16] NOTE: started server, waiting for clients
[2017-05-03T13:58:16] DEBUG: accepted ipc client connection
[2017-05-03T13:58:16] DEBUG: event queue is ready
[2017-05-03T13:58:16] DEBUG: add pending events to buffer
[2017-05-03T13:58:16] DEBUG: add pending events to buffer
[2017-05-03T13:58:16] DEBUG: screen "box1" shape changed
[2017-05-03T13:58:16] DEBUG: start ipc handle data
[2017-05-03T13:58:16] DEBUG: ipc read: IHEL
[2017-05-03T13:58:16] DEBUG: finished ipc handle data
[2017-05-03T13:58:16] DEBUG: ipc hello, type=node
[2017-05-03T13:58:16] INFO: watchdog status: ok
[2017-05-03T13:58:17] DEBUG: started process, session=1, elevated: no, command="C:/Program Files/Synergy/synergys.exe" -f --no-tray --debug DEBUG --name BOX1 --ipc --stop-on-desk-switch --enable-drag-drop --profile-dir "C:\Users\zbob\AppData\Local" -c "C:/Users/zbob/Documents/synergy1.sgc" --address :24800 --serial-key 7B76313B62617369633B64617665207269636F3B313B64617665406F7572617765736F6D652E636F6D3B3B303B307D
[2017-05-03T13:58:18] NOTE: accepted client connection
[2017-05-03T13:58:18] DEBUG: received client "box3" info shape=0,0 3200x1080 at 2240,540
[2017-05-03T13:58:18] DEBUG: active sides: 6
[2017-05-03T13:58:18] NOTE: client "box3" has connected
[2017-05-03T13:58:18] NOTE: accepted client connection
[2017-05-03T13:58:18] DEBUG: received client "BOX2" info shape=-1440,0 3040x900 at -19664,0
[2017-05-03T13:58:18] DEBUG: active sides: 6
[2017-05-03T13:58:18] NOTE: client "box2" has connected
[2017-05-03T13:58:26] INFO: switch from "box1" to "box2" at -1440,218
[2017-05-03T13:58:26] INFO: leaving screen
[2017-05-03T13:58:26] DEBUG: open clipboard
[2017-05-03T13:58:26] DEBUG: close clipboard
[2017-05-03T13:58:26] INFO: screen "box1" updated clipboard 0
[2017-05-03T13:58:26] DEBUG: open clipboard
[2017-05-03T13:58:26] DEBUG: close clipboard
[2017-05-03T13:58:26] INFO: screen "box1" updated clipboard 1
[2017-05-03T13:58:26] DEBUG: dropped bogus delta motion: +2947,-284
[2017-05-03T13:58:26] INFO: switch from "box2" to "box1" at 3822,257
[2017-05-03T13:58:26] INFO: entering screen
[2017-05-03T13:58:27] INFO: switch from "box1" to "box2" at -1440,213
[2017-05-03T13:58:27] INFO: leaving screen
[2017-05-03T13:58:27] DEBUG: open clipboard
[2017-05-03T13:58:27] DEBUG: close clipboard
[2017-05-03T13:58:27] DEBUG: ignored screen "box1" update of clipboard 0 (unchanged)
[2017-05-03T13:58:27] DEBUG: open clipboard
[2017-05-03T13:58:27] DEBUG: close clipboard
[2017-05-03T13:58:27] DEBUG: ignored screen "box1" update of clipboard 1 (unchanged)
[2017-05-03T13:58:34] DEBUG: received client "BOX2" grabbed clipboard 0 seqnum=3
[2017-05-03T13:58:34] DEBUG: received client "BOX2" grabbed clipboard 1 seqnum=3
[2017-05-03T13:58:34] INFO: screen "box2" grabbed clipboard 0 from "box1"
[2017-05-03T13:58:34] DEBUG: open clipboard
[2017-05-03T13:58:34] DEBUG: empty clipboard
[2017-05-03T13:58:34] DEBUG: close clipboard
[2017-05-03T13:58:34] DEBUG: clipboard changed: synergy owned
[2017-05-03T13:58:34] DEBUG: send grab clipboard 0 to "box3"
[2017-05-03T13:58:34] INFO: screen "box2" grabbed clipboard 1 from "box1"
[2017-05-03T13:58:34] DEBUG: open clipboard
[2017-05-03T13:58:34] DEBUG: empty clipboard
[2017-05-03T13:58:34] DEBUG: close clipboard
[2017-05-03T13:58:34] DEBUG: send grab clipboard 1 to "box3"
[2017-05-03T13:58:43] INFO: switch from "box2" to "box1" at 3761,352
[2017-05-03T13:58:43] INFO: entering screen
[2017-05-03T13:58:43] DEBUG: open clipboard
[2017-05-03T13:58:43] DEBUG: empty clipboard
[2017-05-03T13:58:43] DEBUG: close clipboard
[2017-05-03T13:58:43] DEBUG: open clipboard
[2017-05-03T13:58:43] DEBUG: empty clipboard
[2017-05-03T13:58:43] DEBUG: close clipboard
[2017-05-03T13:58:43] ERROR: invalid message from client "BOX2": DCLP
[2017-05-03T13:58:43] DEBUG: active sides: 6
[2017-05-03T13:58:43] NOTE: accepted client connection
[2017-05-03T13:58:43] DEBUG: received client "BOX2" info shape=-1440,0 3040x900 at -19664,0
[2017-05-03T13:58:43] DEBUG: active sides: 6
[2017-05-03T13:58:43] NOTE: client "box2" has connected

Here is a DEBUG version of the logs, forgot to mention box3, linux box, not sure what version I have on there, 1.4.x I think

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Reinstalled box2 with 1.8.8 and its working fine now

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We totally advise to use the latest version of Synergy for a smoother experience. Please let us know if you still encounter any problems while using the latest version.

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