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Unable to install Bonjour in W10Pro

3 posts in this topic

During install attempt of 1.8.8 Synergy Pro into W10 Pro (Creators Update) the Bonjour install hangs perpetually.  Will do more log gathering and research to attach.

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This isn't an answer, it's a little more info.. since I don't see 'edit' for the original post.

From my Event Viewer log:

 

The program synergy.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 43f4
 Start Time: 01d2b93dc26e2d68
 Termination Time: 2
 Application Path: D:\Program Files\Synergy\synergy.exe
 Report Id: c50bc559-0399-4993-989f-b3191ed654b7
 Faulting package full name: 
 Faulting package-relative application ID: 

Same event:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Hang" /> 
  <EventID Qualifiers="0">1002</EventID> 
  <Level>2</Level> 
  <Task>101</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2017-04-19T19:05:37.629532800Z" /> 
  <EventRecordID>4016</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>Ava</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>synergy.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>43f4</Data> 
  <Data>01d2b93dc26e2d68</Data> 
  <Data>2</Data> 
  <Data>D:\Program Files\Synergy\synergy.exe</Data> 
  <Data>c50bc559-0399-4993-989f-b3191ed654b7</Data> 
  <Data /> 
  <Data /> 
  <Binary>55006E006B006E006F0077006E0000000000</Binary> 
  </EventData>
  </Event>

 

 

Prior event:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /> 
  <EventID Qualifiers="49152">7031</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8080000000000000</Keywords> 
  <TimeCreated SystemTime="2017-04-19T18:49:41.277392200Z" /> 
  <EventRecordID>2250</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="832" ThreadID="13884" /> 
  <Channel>System</Channel> 
  <Computer>Ava</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data Name="param1">Synergy</Data> 
  <Data Name="param2">1</Data> 
  <Data Name="param3">1000</Data> 
  <Data Name="param4">1</Data> 
  <Data Name="param5">Restart the service</Data> 
  <Binary>530079006E0065007200670079000000</Binary> 
  </EventData>
  </Event>

 

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I am getting the exact same error. Can I install Bonjour manually? When I search I only find the Bonjour Printer software. Is this the same thing?

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