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Scott Nicholas

Scroll wheel doesn't work on client

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iMac running 10.11.6 server. MacBook Pro running 10.12.3 client. Logitech MX Master connected via USB for mouse. There's also a magic trackpad connected.

 

Scroll wheel doesn't work on client, at all. Not intermittent. Just straight up doesn't work. Broken with both mouse and trackpad.

 

I also have http://plentycom.jp/en/steermouse/ installed on both Macs. Latest version. (Required to make forward/back buttons on mouse work.)

 

How can I fix this?

Edited by Guest

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Hi Scott,

 

Sorry to hear you've been having problems! This sounds like it could be related to the scroll speed setting, can you please open up Accessibility preferences and increase the scroll speed under both trackpad options and mouse options, as shown below.

 

bXUkthK.png

0KrBaN9.png

 

Let me know if this fixes the problem for you. :)

 

Thanks,

Dan

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