blackmiaool

About price $10

4 posts in this topic

I saw the price in your website is $10. But after I bought one piece, I found my card lose $100. And you just sent me an email with the content "$100 at Synergy". What show I do now?

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Hello, I am not a developer or part of the synergy company/business. However I believe that if you have a login to the site you can check the invoice there and also create a ticket to the support system so that they can have a look at it. If you have problems with this then creating a ticket for support would be best. The website also tells you who to contact regarding payment issues. Hope this helps.

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[quote="somnium"]Hello, I am not a developer or part of the synergy company/business. However I believe that if you have a login to the site you can check the invoice there and also create a ticket to the support system so that they can have a look at it. If you have problems with this then creating a ticket for support would be best. The website also tells you who to contact regarding payment issues. Hope this helps.[/quote] I thought the problem is as easy as you said. I tried for 3 ways to contact the company: 1 By calling phone number in receipt email. But the voice in their phone make me input the code which only pro account user have. 2 By sending email to them. But no one reply me. 3 By sending message to their twitter. But their twitter manager told me to send email to them. ....

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Not sure when you sent the mail. But AFAIK the response time could be as long as 48 hours I am afraid. At least you got the refund email. Hope that synergy will be awesome for you. :)

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