Unknown client - even though it's not

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Joined: Thu Oct 27, 2016 1:27 pm

Unknown client - even though it's not

Postby Peter Bennett » Thu Oct 27, 2016 1:43 pm

First post so apologies if I'm in the wrong place or whatever.

Yesterday my friend bought Synergy and I tried to set it up for him.

PC 'A' (the server) is Windows 7 64-bit and all up to date. PC 'B' (the client) is Windows 7 32-bit and all up to date. We downloaded and installed the corresponding 32 and 64-bit software on the respective machines.

Screen dumps are now in the post below. Any help with this will be much appreciated.

Cheers
Last edited by Peter Bennett on Thu Nov 03, 2016 1:41 pm, edited 1 time in total.

Posts: 4
Joined: Thu Oct 27, 2016 1:27 pm

Re: Unknown client - even though it's not

Postby Peter Bennett » Sat Oct 29, 2016 9:08 am

Can anyone explain what we've done wrong/missed or explain what we need to do to get it working?

Image


Image
Last edited by Peter Bennett on Fri Nov 04, 2016 2:35 am, edited 2 times in total.

Posts: 4
Joined: Thu Oct 27, 2016 1:27 pm

Re: Unknown client - even though it's not

Postby Peter Bennett » Thu Nov 03, 2016 1:16 pm

Wow, 30 views and no replies?

Come on guys, someone must be able to give us a clue on how to fix our problem - please?

Posts: 1
Joined: Mon Nov 07, 2016 4:32 pm

Re: Unknown client - even though it's not

Postby Michael Ekundayo » Mon Nov 07, 2016 5:01 pm

Peter Bennett wrote:Wow, 30 views and no replies?

Come on guys, someone must be able to give us a clue on how to fix our problem - please?


Hi Peter,
What you need to do is to add a new client; from the Server Side - click configure Server, drag a new monitor icon onto the grid from the upper right and give it a screen name that corresponds to the name of your Client. Then try to connect again.

Posts: 4
Joined: Thu Oct 27, 2016 1:27 pm

Re: Unknown client - even though it's not

Postby Peter Bennett » Mon Nov 14, 2016 12:14 pm

Brilliant, thank you so much Michael, that got it working! :D

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